Do you have a LED light fitting that needs replacement ? Are you looking for someone who can provide excellent customer service ? Are you looking for helpful staff ? Then go elsewhere !!!! I have never witnessed such a poor excuse for service as I did recently. A female customer came in looking for a replacement globe for her LED downlight. Enquiring on the average lifespan on such a globe, the reply was "what type of transformer does it have ?" Well of course it has a ... how the hell would she know, for crying out loud !!! Well do you have one so I can enjoy light again. Oh let me see - by the way is it cool white or warm white ?? The customer replied "I don't really know, can you not tell from the globe ?" Of course you can - if they bothered to read the ID on the globe. "Sorry Madam, we are just out of stock - it will take 2-3 months as they are imported" was Mr Disegno's reply. As I was waiting to finalise a $1200 sale which Mr Disegno stuffed up on, I suggested there were many other reliable retailers who stock this very globe - we're not talking 24ct gold plated NASA specs LED globe here folks !!! Boy was I tempted to cancel my $1200 order - can you imagine the grief I'm going to cop when one of these "5 year warranty" LED downlights fail !!!! I think I'm going to regret keeping this order !!!! Before purchasing any LED lights from Mr. Fiorentino, make certain the globes are available or you will be in the dark for 2-3 months !!!!! read more