Been taking wheels to these guys for years and years and every experience is spot on perfect…read more Highly recommended.

Straightened my Honda Pilot Aluminum rim damaged by a truck Trailor chalk on US 400. Reasonable…read moreprice done in a day.

They charged me over $2000 and did not fix my issue. The next mechanic said it looked like they…read moretook it apart and then put it right back together with the broken part. The owner was a close personal friend of my husband's and when my husband died of cancer, Alex took the opportunity to steal money from a grieving widow. I will never forget how they treated me.

Was impressed with his certifications hangings on the wal, he replaced my compressor with a kit for…read morethe air-conditioning put and a vaper canister. He's an expert mechanic what you would expect from the dealers ya been there to.

Hands down to all the staff except Mitch, the young boy with no manners he was disrespectful all…read moreget out rude, if it's wasn't for the rest of them i would have took my service elsewhere. That boy needs taught manners. Also 5 stars for Johnathan very polite and hard worker. But all around great place

They did not give me a new tire they put my same tires back on my car moved the bad tire that was…read moreon flat to the front and sent me on the highway!!! Needless to say woke up with a flat and I know now to check and don't trust!!

We were traveling to Texas from South Dakota with my 87 year old aunt and 8 year old cousin when my…read moresteering wheel started making sounds. I was concerned that the steering wheel fluid was off because I had just had an oil change. Larry Lynch went above and beyond in helping us troubleshoot the problem. We were able to safely make it back to Texas without incident. Thank you so much for going above and beyond. I will definitely turn to Firestone for future auto needs!

I always get my car service done here. The staff are friendly and share all information with me…read more They never talk down to me. Communication is good. The prices seem reasonable. They recommend service to me in a non-pressuring way and give me an idea of how long I can wait for the service if I can't do it today. I highly recommend this Firestone at Towne East.

I recently brought my car in for a major scheduled service, which included replacing the spark…read moreplugs. While performing the work, the mechanic discovered an unexpected issue that required ordering extra parts. Because they had to wait for the parts to arrive, the repair took all day rather than the estimated four hours, which was a bit frustrating. However, the shop went above and beyond to make things right: they stayed open past their closing time to finish the job so I wouldn't be without my car overnight, and they kindly provided rides to and from the shop. Once finished, the service was thoroughly documented, and the final price was very reasonable. Despite the delay, I am very happy with the quality of care and dedication from this team. Highly recommended!

I've lived here for 3 years now and it's so hard to find an honest repair shop.. but I hit the…read morelottery with Woody's! They have always delivered exactly what they promised at a fair price and they have taken the time to point out things to watch for with my new truck. They even have helped me out on some DIY projects. They have never tried to sell me something I didn't need.. I wholeheartedly recommend them to anyone who needs work done on their car or truck!

Sam and Josh provide excellent customer service. They listen to you, then move forward…read moreto repair your automobile with quality products and a great team of mechanics. Clean waiting area. A pleasure to do business with!

This place is a joke. They had my car numerous times. Eventually made me take my car to dealership…read moreOnly to have to pay more money to fix what Firestone messed up. Every time I would call to talk to the manager I was given excuse after excuse why he wasn't there. Carrington the manager would never return my calls. I plan to take it to the higher-ups above his head. If I could give no stars I would

I had a front end alignment performed, on my Honda, and I can't be happier with the results…read more The technician found and fixed some loose bolts, which could have eventually had a catastrophic wheel and axle disconnect. Noises I had are gone and the car steers better than ever. I can't thank them enough for the extra effort they put into my service. There is a reason the company has been in business since the 1930's, and my experience is one reason why.

I've used this place for YEARS. What happened? They won't answer the phone, or return my call…read morewhen their machine promises they will. I just went down there, NODODY in the office to answer a question or take an appointment. So, 2 weeks ago my car got $700 worth of work SOMEWHERE ELSE. "try answering your PHONE, you never know till you DO."

I love this mechanic. It is really difficult to find an old-fashioned mechanic shop in Wichita that…read moreseems skilled and honest. Have complete faith in these guys to fix my car and treat me fairly. I do not have the same confidence and local competitors.

I have always gotten great service on my vehicles at Peniston's. They fix my cars right the first…read moretime and don't over-charge. Fast service always and we're talking 20 years I've been going here with multiple cars. I've never gone anywhere else. 5 Stars.

Manager Jeremy and his crew provide EXCELLENT Customer Service and don't try to up-sell you like…read moreother similar businesses. About four weeks ago I had them replace a headlight. It seemed like possibly they had the wrong bulb in because the beam was shining so high and wide. I took it in a month later and all it needed was adjusting which they did free of charge. Oil changes are very reasonably priced and you are in and out quickly. I will definitely be back!

Scammer alert. Avoid at all costs. I send my daughter there for an oil change, we have a coupon…read morethat said $45.99. They try to up charge my daughter extra for filter. The coupon clearly said oil and filter included. I told my daughter to leave immediately. There is no more honest mechanic any more now a days

I needed a maintenance done on my Toro Riding Lawn Mower and some repairs, it was leaking some oil…read moreand the bottom of my lawn mower was cutting into my yard when I mowed. They picked it up middle of February and got it back 1st week of March. It's about 10 years old. When I got it back it didn't even look like mind, it was clean and shinny, I started it up and it was purring like a kitten and mowed superb. The price was very reasonable. This is where I bought it and the service was just as great then.

After buying several mowers, having Jim's service them over the years we finally bought a lemon…read moreToro mower. just over 2 years ago we spent $1,000 on a new Toro mower. Now 2 years later it's been in over 6 times as the mower won't run. Each time we go in it's the same thing, you're using bad gas. We bought a new gas can, went to the Quik Trip they told us they got their gas from, and bought the non-ethanola gas they recommended. Jim's still has not been able to correct the issue. Their service manager Brad, is a rude and angry person. Doesn't not have the manners to be a service manager. I called asking to speak to the owner and was told they would call me. Later that day I called again only to find out he was gone for vacation. I asked why no one called me back. Long story short, Jim's will not take any responsibility for the lemon they sold me. They won't even try to correct the problem, mistake, or help get us out from under the lemon, although we have over $1,700 in a 2 year old lemon. Buyer beware of Jim's and their customer service, as it it terrible. We won't be back.