I would give them higher than 5 stars, but that is the highest I can go…read more The saga beings on June 12th when we hit a deer with our trunk on our way through Kansas. My insurance agent setup a tow trunk and I had her make sure it was one that could not only haul the truck, which was not drivable, but also tow the RV that I was pulling. Tom the tow truck driver was awesome! We were in the middle of nowhere, KS, and he was able to get us all hooked up and towed us back to Dodge City, KS and Bailey's Body Shop. He even setup our RV behind the body shop that will fix the truck, because I didn't know where else to go. He then took us to a gas station to get gas in the generator and gas can so we would not run out during the night while using the AC, as it was over 100 degrees that day. The next day (Monday) we tried to get a rental truck to finish our trip, but we found out that most rental car companies don't rent tow vehicles, making me basically stuck! The owner of Bailey's (Bob Bailey) himself, let us use his personal truck and a friend towed the RV to Wichita (3+ hours away) and we were able to rent a U-Haul truck that allowed us to use our hitch and finally was able to complete our trip to Oklahoma late on Monday night. We thought the repair (estimated at over $10K) would take over 2-months due to part shortages and also logistics. I'm happy to report that just over 3-weeks they had my truck ready, and it looks like new! I would definitely recommend this body shop to anybody!!!

I have no experience with their body work but I do want to brag on the way they treated my daughter…read morewho had a piece of her bumper come loose when she was traveling alone from Arizona to Chicago. I suggested she try to find a body shop in Dodge City to see if there was a way to patch it or something to get her on her way She found Baileys.She said several men swarmed her car ,,got under it and managed to cut and patch it enough to get her safely back on her way. No charge Here is my point. .When a shops integrity and resourcefulness is that apparent as well as the kindness shown to my daughter ,thats the shop that will get my business.Thank you Baileys from a worried father and mother a couple of thousand miles away!

I had a mixed experience with Lucas Auto Glass. I was able to accomplish the goal of having my…read morewindshield replaced at a reasonable cost, but the customer service was not up to par. My experience on the phone was pleasant enough. The phone was answered promptly and courteously, and I received the information I needed in a professional manner. I set the appointment for the following week, providing plenty of time for the necessary glass to arrive. When I arrived, the first thing that struck me was that the customer waiting area was probably dirtier than the workshop itself. Most of the chairs were so threadbare that they literally had just a few threads remaining. Usually the furniture someone has dumped at the curb is in better shape, more sanitary, and better looking. I didn't even get a chance to try sitting on one because the glass hadn't yet arrived, so we rescheduled for me to return the following morning. I received a call the next morning asking me to delay my arrival for another hour. When I arrived later, the repairmen were out on another job. I had to wait about twenty more minutes despite already having an appointment. The shop is a little unusual in that there is no music or television. I don't mind the quiet, but with the door open between the waiting area and the shop, I was able to see and hear everything. While the physical labor was being done in a professional manner, the lively banter between the two installers was not. I had flashbacks of being in a junior high bathroom while listening to their discussion. Having said this, the quality of the replacement is very good, and the price was less than I expected. It's too bad the customer service was not what I expected, because I would have liked to give Lucas a much better rating.

Called so they can fix a window for my grandfather car. They said they would have to order. Which…read morewas no problem for us. We made the appointment for a week after the date. Was quote $190 plus taxes. We go in to take the car in they have no record of us calling apparently. That the guy didn't make a note or anything. And now they have to once again order and it can be here the next day but now it's going to cost $359.54. Which is bs. Just better off going somewhere else then having to call over and over and get the run around.

From the owner: * Double Hung Metal or Vinyl* Custom Window & Storm Doors* Farm Equipment * Storm Window & Doors*…read moreTub Enclosures* Shower Doors* Mirrors* Screens Repaired* Plate & Window Glass* Replacement Windows

Safelite was able to make sure I got the glass I wanted for my vehicle. I bought a vehicle brand…read morenew and the windshield cracked the next day after driving it off the lot. Their communication to me on the availability of the glass was awesome!

I was new to town and didn't know a soul, but I did need a windshield. I walked into Safelite on…read morePlum and was immediately treated like a member of the family. I had a young Golden Retriever puppy. I was worried about what to do w her while my windshield was being replaced. The Owners told me to bring her inside where they played with her and spoiled her with treats. Great business, great family, great pricing and service.

Does good on replacing chips from windshields. And is also a very friendly guy. The value of my…read morewindshield looks better than before.

Please visit Rebecca at AutoZone. She is very knowledgeable and quick to help you find the right…read moreparts. The store manager should encourage other team members to follow her strong work ethic and recognize her contributions.

They were really helpful this morning. Came in with a check engine light. They read the codes and…read moreshowed me the print out. Provided some advice including "We do not sell that part but the dealer can help you Monday when they open." Did not try to upscale.. just straight answers.