I have had good first contact with DAV Roanoke VA about 5 years ago, but I can't contact them by phone. All the numbers on Google search don't work. Even called the VA and the number they gave me is out of service. I am trying to get hold of them because my local DAV in Yorktown is not good. They operate a few hours each week and don't answer the phone during their limited duty operations. read more

My husband is a disabled VET. The DAV sent him a form to fill out so the DAV can get his records and help with his claim. It's been weeks and weeks since mailing that form and no response, phone is not answered at the poff bldg and we can't leave a message. We thought they wanted to help but they apparently don't have staff to take care of what they offer to VETs. We have called almost every number listed, if someone answers they say they can't help. Just keep calling they say. I was told they have a phone system that drops every 10th # or some such nonsense. To call over and over, did that, didn't help. VETs have no real help, just offices that get paid not to help, in our opinion! read more

I've found the Disabled American Veterans to be quite helpful when assisting the veterans in this area. One thing that is terrible about the building there at Poff is the lack of parking, but the DAV can't be blamed for that. If you can't get through on the phones they tell everyone to email their office at dav.vbaroa@va.gov since all the staff in the office has this email at their desk and you don't get a busy signal of disconnected when you send email. read more