They make the process smooth and easy. Switched from doing taxes online myself a few years ago and…read moredon't regret it. It's great to have someone to answer questions when needed.

My friend, Sue, recommended Brian when we retired as we needed a CPA to help with taxes and IRA…read morewithdrawals. Been going back every year. Brian explains things so you understand them, does a great job and coordinates with our financial advisor when we need to. Highly recommend him.

The service is outstanding! I've had great success with the…read moreentire staff and would highly recommend them. Very knowledgeable, courteous, friendly and incredibly trustworthy. I get an immediate answer to any questions and I feel confident that all my paperwork is filed correctly.

I would strongly caution anyone considering Dain Conway Tax Services…read more I used them for both my LLC and personal taxes, and the experience has been extremely stressful, time-consuming, and ultimately costly. After filing, I received letters from the IRS indicating that items were filed incorrectly. What should have been a routine process turned into a months-long ordeal of trying to fix mistakes that should never have happened. This year, we had to work with another professional to correct those errors. After filing amendments, we actually received significantly more money back clear evidence that the original returns were not prepared accurately or thoroughly. From a professional standpoint, there were several major concerns: Lack of accuracy and attention to detail in filings Failure to properly review returns before submission Poor communication and lack of follow-through Providing reassurance that everything was "handled" when it was not Creating additional financial and administrative burden due to errors In addition, interactions with their team were consistently unprofessional. Communication felt dismissive and, at times, outright rude. When you are trusting someone with something as important as your finances and business compliance, you expect professionalism, clarity, and accountability....none of which we experienced. As a business owner, I relied on their expertise to ensure compliance and accuracy. Instead, I was left dealing with IRS notices, amendments, and unnecessary stress. I do not write reviews lightly, but I genuinely do not want others to go through what we experienced. Choosing a tax preparer is an important decision, and based on my experience, I would strongly recommend looking elsewhere for someone who is thorough, responsive, and truly knowledgeable.

Dain was amazing! Very nice and personable. We are from out of town and had a few random tax…read moreissues. She was able to get everything done for us within an hour and told us exactly what to do to straighten it out. And now we are back on track. Her prices were more than reasonable and shes very knowledgeable! Thank you so much!

Jim Bailey is top notch. Got all my taxes in order. Fast. Efficient. Very knowledgeable…read more Trustworthy accountant. Highly recommend this group.

Mr. Bailey is incredibly professional and was a huge help when we consulted with him on a few…read moreprojects. He helped our mutual client greatly by demonstrating and researching particular topics the client needed to expand his existing lines of business. Bailey Accounting is not just a tax prep firm, but also a great consultant for those looking for true business expertise and strategy.

The way taxes should be done. If the IRS is after you, this is the place to go, they fight your…read morecase and help you settle. This is my 7th year with them and no regrets. Only slight little inconvenience is when a customer comes and does not state on their appointment that they are filling multiple w2's and they also have a business, sometimes the appointments get backed up and people end up waiting a little longer than their appointment time. Other than that, service is like family.

From the owner: Family-Owned, Latina-Owned, Woman-Owned read more

Jason has been doing my taxes for the past several years or more. Sometimes, when I'm too busy I'll…read morejust drop off my taxes in the morning and leave it on his desk. Jason is very efficient at getting my paperwork done. Plenty of parking available. The office is easy to find, when you walk up the stairs turn right. Highly recommend coming here. If Jason is too busy, you can go to Tai. Tai and Jason are both excellent professionals.

This may have been the most unprofessional firm I have ever dealt with. Last year, I provided all…read moreof my tax documents by the beginning of March and was assured that the taxes would be filed and the documents returned to me in a timely manner. As I do not have difficult taxes, I thought nothing of it until I had to deal with filing an extension with the IRS while on vacation multiple timezones away. Still, once I was finally able to pick up my documents last year, I spoke with 2 receptionists who gave me a recommendation to a different lawyer of the firm. This January, I called and made an appointment with the second lawyer. I received a call later, one of the office staff advising me that there was a scheduling mix up and would I come in for an appointment an hour earlier? I agreed and showed up at the new time, at which point I was informed that I had been scheduled with the old lawyer instead-the one who caused a delay last year. I spoke with the office manager to express my frustrations (to her credit, none of this was her fault) and the situation from last year and was told that my options were to do a drop off (which I had made the appointment to avoid), to have an appointment with the lawyer I was moving on from, or " I was welcome to go with another firm." Ultimately, I chose to do the drop off, as it's already late in the season for another firm. Just as I was getting home, however, I received a call that, due to my dissatisfaction, it was decided that I should go to a different firm and my documents were available to pick up. Yep, because I had a negative experience at this firm last year, another one this year and expressed it, I have been fired as a client. As I left, I mentioned my intention to relate this experience in a review- exact response? "I'm sure we can take it." I'm sure they can. I'm also sure prospective clients should know that the consequences of this firm's unprofessionalism will fall squarely on the customer.

I have had good luck here in the past. This year has been horrible. Finished my tax return early…read moreJanuary to get it out of the way. I noticed that after the January 23rd date for the IRS accepting returns that mine had not been received. I called and talked to both the office and customer service on the phone. On two separate occasions I was told that the IRS had received my return but was being audited. So I contacted the office and my tax lady said that it was a computer error and had not been sent in. So I was lied to twice by customer service. In reality they would not have known that my taxes were being audited. Same thing happened with my state return. I know that state returns usually take longer, but now into February it had not been received. So I called the office directly and there was another computer issue. I had to resign all the paperwork again and the return was sent. At some time in the process my return was changed from direct deposit to a paper check mailed to me. I was told that the check was mailed out on February 8. I was told if I didn't receive it by February 18th to call customer service back. The 18th came around and no check. So I contacted customer service back and they told me to call back after the 21st. No check. Then the 22nd. No check. So I was finally able to talk to a supervisor in person today. She could not figure out what the issue was either. Ashe contacted corporate directly and they then told her to inform me I had to wait another 4 days before contacting corporate back. When it comes to your money you need to trust the people who do your returns. H&R has done nothing but repeatedly lie and done nothing to help me resolve the situation and I am still wondering what is going on.

So the thing is I don't like my time wasted. Had an appointment for 11 am wearing we (hubs and I)…read moreare told G* will be with us shortly. That's fine, almost 30 minutes later we over hear the receptionist speaking to another co-worker saying that G* said the ppl he was with brought more tax forms than expected.... Now G* hasn't been up to the front desk and no calls have been made since we got there. I don't mind waiting if given all of the information and given a choice. We could have waited or even rescheduled. However do not leave me sitting there waiting twiddling my thumbs when you knew G* wasn't getting to us anytime soon. That is just plain crappy customer service.