The agent could hardly speak English. He did not know his…read moreproduct. He delayed 3 days in responding to my inquiry.

From the owner: Personalized Service: We tailor each policy to ensure you get the coverage that best suits your…read moreneeds. Comprehensive Solutions: From home, auto, life and motorcycles to business insurance, we’ve got you covered. Local Expertise: As a part of the Delaware community, we understand your specific needs and concerns. Trusted Partner: With Allstate, you're in good hands. Our reputation for reliability and trustworthiness speaks for itself. Languages: English and Spanish

Sara is always pleasant when you call on the phone and always has the right answers whenever a…read morequestion arises. There is no one better to take care of you as a policyholder! thank you, Sara!!

This agent has really disappointed my friends and people that I know!…read moreThe office staff do not have any level of knowledge of the insurance business! I merely asked them to check when my bill was due but they couldn't even do a simple task . Everyone I know who is associated with this agency cannot wait to get out of this office so they can speak to a person who can answer a simple question. One friend of mine said the agent actually hung the phone up when he got frustrated due to his inability to solve a basic insurance issue. He needs to just go to a regular job where he won't be dealing with the public. He can't take the stress and this becomes compounded when his knowledge level is limited!

Gerald Penrose has been our insurance agent for over 20 years. He's a family man himself with a…read moregenuine concern in helping you figure out what insurance options are best for you and your loved ones. My husband was broad-sided last February. The accident occurred at about 7:30pm. We called Jerry shortly after the accident happened. He picked up immediately then providing guidance on what we should do next. Can't say enough about his excellent service. I have referred him to many friends and family members.

From the owner: Contact my Agency to get a Quick,Personalized Insurance Quote Today! A great rate is just a call…read moreor click away. I am a second generation Allstate agent in the Wilmington area for over 30 yrs. I enjoy helping families with their insurance needs.

Mr Thompson is phenomenal. I called today looking for 1 type of insurance and hung up with 3. He's…read morepersonable, understanding and took the time to actually go over everything with me. If you're looking for quality customer service, look no further!

From the owner: Garland Thompson State Farm Insurance office in Wilmington, DE provides our customers with great…read morevalue on auto insurance, home insurance, life insurance and more. Prepare for the future with life insurance and financial services. Stop in our office to meet us! License #: DE-1356309, MD-3000820257, NJ-3000815158, PA-704561

My experience with Allstate Insurance with Provey Powell, Jr. has been an excellent experience thus…read morefar. I have been with this agency for almost two years. I started off with Renters Insurance and later got Auto Insurance. I was get savings by having Auto and Renters together. I appreciate that I am able to get a knowledgeable person on the phone to assist me whenever I call into the office. I also appreciate that someone is there to assist me whenever I might need to come into the office. The best part about Allstate Insurance - Provey Powell, Jr. is the interactive website, that allows me to take care of payments and allows me access to all of my documents at any time. If ever I hear of family and friends shopping around for insurance, I do not hesitate to refer them to Allstate with Provey Powell.

From the owner: Contact my Agency to get a Quick,Personalized Insurance Quote Today! A great rate is just a call…read moreor click away. I've lived in Wilmington my entire life. Through the years, I've come to know many local families and developed many long-term relationships. I have a solid understanding of the insurance needs for this community too. From auto and home protection to life and specialty insurance products, I can provide you with a wide variety of options.

Bad customer service. They promised they'd call me with quotes this morning. By end of day, no…read morephone call. Owner's son (Eli) made excuses for employee not calling. Eli refused to give me daddy's name and phone number for fear he would get in trouble. Very unprofessional.

1 star. Do not insure your bicycle with this company…read more Sundays Insurance is the consumer-facing brand. Red Sands Insurance Company (Europe) Limited is the underwriter. This review applies to both -- they operate as one. My bicycle (high value S Works SL8) was stolen from my workplace. I had locked it to a fixed post with an approved lock. I reported it to the police, to my employer, and filed a claim the same day. Red Sands declined the claim. They argued the lock was not engaged at the point of theft -- it was, but released through an unexpected chain of events outside my control. They then accused me of dishonesty because I initially named the wrong lock -- an honest mistake I corrected immediately. They invoked a fraud exclusion over it. I provided a witness statement, pushed my employer and the police to share CCTV, and gathered every piece of evidence I could. Red Sands used every procedural angle available to avoid paying out. It took eighteen months, a formal complaint, and the Financial Ombudsman issuing a final decision to force Red Sands to accept the claim. The ombudsman rejected both of their grounds for declining -- the security condition and the dishonesty allegation -- and ordered them to pay out plus compensation. Red Sands objected. The ombudsman dismissed their objections and confirmed the decision unchanged. Eighteen months of correspondence, evidence-gathering, and emotional energy -- while working full-time as a doctor -- for an insurance company to do the one thing it exists to do. An honest correction about a lock became a fraud allegation. A stolen bicycle became an ordeal. Do not use Sundays Insurance or Red Sands for bicycle insurance. If you cycle and your bike has any value, insure it elsewhere. With anyone else. Happy to provide a reference number from the Financial Ombudsman case.

Absolute scam. If you leave your bike locked up outside your house for more than 24 hours, they…read moreconsider it "abandoned". If it gets stolen, they will not pay you a single bloody penny. Go with a less sketchy company, even if it costs more.