Great service and very knowledgeable personnel. I highly recommend them for all of your insurance…read moreneeds!

I am absolutely delighted to share my positive experience with Tri Star Insurance. As a loyal…read morecustomer for several years, I can confidently say that they have consistently gone above and beyond to provide me with exceptional service and peace of mind. From the very beginning, the process of obtaining insurance through Tri Star Insurance was straightforward and hassle-free. Their knowledgeable and friendly staff guided me through every step, ensuring I fully understood my policy options and helping me select the coverage that best suited my needs and budget. What truly sets Tri Star Insurance apart is their unwavering commitment to customer satisfaction. Whenever I've had questions or needed assistance with a claim, their customer service team has been prompt, courteous, and incredibly helpful. It's evident that they genuinely care about their clients and are dedicated to making the insurance experience as smooth as possible. Moreover, Tri Star Insurance has consistently offered competitive rates without compromising on the quality of coverage. This combination of affordability and reliability is a rare find in the insurance industry, and I'm grateful to have found a company that values both my financial well-being and my peace of mind. In times of crisis, Tri Star Insurance has proven to be a reliable partner. They handled my claims efficiently and fairly, providing the support I needed when I needed it most. Knowing that I can count on them during life's unexpected events has been a tremendous source of comfort. I also appreciate Tri Star Insurance 's commitment to innovation and staying up to date with the latest industry trends and technologies. This dedication to improvement reassures me that they will continue to evolve and adapt to meet the ever-changing needs of their clients. In conclusion, I wholeheartedly recommend Tri Star Insurance to anyone seeking dependable, affordable, and customer-focused insurance solutions. They have consistently exceeded my expectations, and I am grateful to be a part of their satisfied customer base. Thank you, [Your Insurance Company Name], for your outstanding service and unwavering dedication to your clients' well-being. I am more than sure that all the agents are great, but I work with Lori Grantham and she is perfect. I can't rave enough about how professional her care is. Dr. Cromwell

First of all this moron is never in his own office. Second, after 40 years State Farm canceled my…read moreinsurance for 2 comprehensive claims of less than $3000 and an accident which was a non fault accident when I was stopped on the interstate for an accident in front of me. I was rear ended by an illegal driver that totaled my car. State Farm got all its money back from Progressive Insurance but after 18 months they stated a bad driver record for canceling me. I have no speeding tickets ever and to be cancelled because of a non fault accident is beyond greedy! Worst of all the staff in that office could see that State Farm has subjugated against the at fault insurance office and policyholder and they didn't lift a finger to fight for me. You want shitty overpriced insurance and a greedy ass insurance company by all means get insurance from these bunch of thieves! Dustin go F yourself and your office.

Buyer beware: Prior to selling my Ram 1500 I called this…read morelocation to get a quote - I was quoted ~168 dollars a month for full coverage over the phone prior to trading my vehicle - my bill is now closer to 200/month for the same coverage with no valid reason for the price hike (Classic bait and switch scam) After spending ~an hour on the phone with multiple representatives including management and the owner I was basically told 'sorry' and advised to seek insurance elsewhere or just eat the difference in cost (over 300 dollars at year). There was a complete lack of transparency that the quote was actually an estimate and was subject to change based on factors that are not my fault.. (you get penalized for using a service YOU PAY FOR and it counts against you even if you were not at fault). Nothing but excuse after excuse and sorry but there's nothing we can do. The whole purpose of me trading my vehicle (truck) was to save money now I am stuck with a sedan instead and NOT saving money. After speaking with Dustin I am still expected to pay the difference nothing has changed just 'sorry sorry sorry' Take your business elsewhere.

I too have insurance with Gabe Norris out of the Benson office and my experience has been the…read morecomplete opposite of my co-reviewer. My family and I were also affected by Hurricane Florence and though the process hasn't been the fastest in the world, that's at no fault of Gabe's. He's left no call unanswered and no stone unturned when it comes to returning calls and helping my family through this process. We greatly appreciate all he and everyone at Farm Bureau has done for us during this difficult time and are so thankful to have him in our corner and as our Farm Bureau agent!

I have insurance through Gabe Norris. I live in Wilmington NC. My family and I have been effected…read moreby hurricane Florence. We have extensive yard damage, water damage, and black mold growing. My husband, children, and I are still living in these conditions. I filed a claim on September 21, 2018. Was told I would hear back from them.. NOTHING. I called back September 26, 2018 I was told they would get right on it I would hear back. NOTHING. I called back October 2, 2018. I was told again they would get right on it. NOTHING. October 3, 2018 I called the Farm bureau hub in Raleigh, NC after looking into it they let me know that Gabe Norris's office never filed anything until October 2, 2018. It is now October 10, 2018 and I still have not heard anything. It has almost been a month. The insurance office/agency has never on their own called to check in or see if things are moving along. They have never tried to help or make this even a tiny bit easier for us. I have contacted the better business bureau. I am not sure if it will do any good but I felt it was necessary. I am not one to leave reviews, but take my word and do yourself and your family a favor and look some where else when looking for an insurance agent/agency!