I was in the middle of receiving a diagnosis for a problem I have been having for over 4 years when…read moreI moved to Norway from the US and had to start the diagnostic process all over. I went to the Stensparken Medisinske Senter and attempted to make an appointment only to find my doctor was on an extended holiday until further notice. I made an appointment with the interim doctor, explicitly saying I was only there to receive a referral to a specialist for my diagnostic purposes (a GP just wouldn't be able to help me at this point, I wish!). So, I received an appointment with Stein Wiel who, after being almost 20 minutes late, told he didn't want to help me because my situation was too difficult, and to wait until a 3rd replacement doctor came in in a few weeks. As my condition is degenerative, I told him a few weeks was really unacceptable to which he replied "But you've already been waiting 4 years for this, so a few weeks more won't hurt". I told him a GP was really unnecessary, to which I had to explain what rheumatology was (a word nearly identical in Norwegian). This all in the span of 5 minutes - a service he was insistent in charging me over 300 kroner for. After I wrote him a letter saying this fee was unacceptable as he was 20 minutes late, talked with me for 5 minutes and blatantly said he was uninterested in helping me, he sent me a letter back saying basically how rude I was and tacked on an additional 2 late fees for the invoice being under dispute (his reason was that the fee is "for his time and not his services" Must be nice to receive over 3600 NOK(600USD) per hour then for doing absolutely nothing!).
The staff was equally unhelpful in this matter. The phone lines are always down, and even if they are on are almost never answered. I have now been waiting for over 3 months to receive a referral as they keep mismanaging my files, and needles to say I would never in my life come back here again. The only reason this is 1 star higher than the lowest rating is because my new doctor, Elizabeth Oppdal, is a nice woman who has done her best to help me (though her best is still not up to task for the dilemma I have on my hands, unfortunately.)
Would avoid this place like the plague.