I feel compelled to remove a Remedy Spa star based on my experiences here in the last 6 months…read more What with being a pretty big fan of this spa when it initially opened I was (evidently) one of the first people to end up on the spam list. I remember why I had initially forked over my contact details to RS and it was because they occasionally have open house events where you can try products and even receive free (micro session) services like paraffin treatments. Uhh, free spa services!? Show me the dotted line! Several months later I did however start to notice that I was receiving multiple promotional offers/month in my email as well as being sent junk mail in snail mail version! Haughtily, I informed RS that I wanted to receive no more junk and yet somehow still receive the occasional email... At least the paper waste has stopped... I guess? My second gripe with RS was over an encounter I had in late July. I even booked this 50% off wax session from Vancouver, weeks in advance... I was THAT pumped about being back to the land of reasonably priced lady services! Upon arriving, I had an extremely awkward conversation with my esthetician about what *type* of service I would be getting. Trying to cajole someone into ripping MORE hair from between your legs is, I assure you, uncomfortable even for an extrovert. Perhaps you have had this happen before? Where you have been inadvertently booked into a smaller time window than your desired service will take? The real crux in all of this was that whomever I had booked with had not asked which service I wanted and what ultimately came to light was that my wax lady had NEVER DONE A FULL BIKINI WAX BEFORE. She was therefor too nervous to try on me (hey, me too once I found this out!) and I ended up paying for and leaving with a) not the service I had wanted and b) a rather crooked and sloppy job upon at home inspection. To be fair, we've all started new jobs before and I guess there's no school for bikini waxing with faux hippy bush dummies to practice on but come on... I hope my next experience at Remedy is more customer oriented! I will for sure be clarifying repeatedly in future which service I want as well as requesting a more experienced wax-er.

I climbed the steps reluctantly. I'm always a little hesitant to go eye places that seem like…read morenests, perched at the top of a slew of stairs. When I reached the tastefully designed landing, the smell of warm citrus was like a veil, calming me instantaneously and giving me the desire to be fully pampered. I entered into the small space and was greeted by sunlight and shelves of properly placed products. The lady at the desk was on the tele, so I grabbed a pamphlet and perused the skin care goodies. While reaching for the price list, I noticed an assortment of alcohol bottles and martini glasses - I was wooed right then and there into wanting a Sex & the City moment to call my own. The Farmhouse Fresh products looked sassy and sweet, with yummy smells and gorgeous packaging. There was a foot treatment called the Honey Heel Glaze, selling for $24, which looked like a lovely product. Remedy also carries OPI nail products and a variety of other soothing and rejuvenating luxury items to make your epidermis glow! I loved the look and feel of this place and was glad I opted to head up the stairs to check this place out. The smell alone is enough to calm even the most wound-up of souls, and should be a service in itself. I adore this Facial Bar and would love to have a treatment here.

EDIT - THEY DEFINITELY MADE IT RIGHT!…read more I would like to say how happy I am with how Gentle Touch made my below complaint, completely better! They offered me a full refund for the extra charge that I was not expecting to pay, and I am a very happy customer now! ........................................................................................... I had a gift card for a massage and manicure. When I walked in to book I handed the lady (can't remember her name) the gift card and said "I want to book this" so, she set up an appointment with me for a couple days later. I had asked if I could change / pay extra to have a pedicure instead of a manicure (because I find manicures just chip in a day or so anyway, and aren't worth it (the GC was a gift to me)) this change apparently wasn't possible. Ok, that was pretty annoying, but I wasn't that upset about it , free manicure, whatever. When I showed up for my appointment, all was well. I had the massage and it was wonderful. An hour long of very professional, great, relaxing service. The whole time I was thinking I would definitely be booking again for a massage. Loved it Kelsey was fabulous and I thoroughly enjoyed the massage. The manicure was great too, until I was escorted out as soon as it was done, not being able to sit and let it dry at all, so 3 of my nails smudged before I even got to my car. (They did gladly help me get out my wallet and gift card, which was nice). I figured, I knew a regular manicure was just going to chip anyway so whatever. Up until then, everything was fine, it was when I went to hand in my gift card that I became severely disappointed and upset. I was told that the gift card covered $92-something of the amount, and that I still owed $63.25 ! I said, "What? I don't understand, the gift card was for what I had booked?" to which I was told (and shown on the back) that the gift card was for a 30 minute massage (not the hour that I got), and a manicure... Ok... so clearly someone made a mistake. Yes, it was written on the back that it was for a 30 minute massage and manicure, but I had handed the gift card to the lady when I booked and said I wanted THIS booked. So, she, being the one working there, should have booked the service that was on the gift card. I didn't know what she booked in, she just gave me the date and time. She had looked it up apparently and told me the reason I couldn't change to a pedicure was because the gift card was bought on a deal, so obviously she should have booked for that specific deal , as in the 30 minute massage, and manicure, not for an hour instead?? I would like to hope that it was just an honest mistake, but I feel cheated and don't think it's fair that I had to pay an extra 60-something dollars for a service that should have been free and a relaxing, enjoyable experience that was a gift to me. I would have happily only had the 30 minute massage that the card was for, but I didn't realize that she booked me for an hour, nor was I paying attention to the time while I was in the relaxing massage setting. I don't appreciate the only response from the girl who was taking my gift card, when I expressed my shock and confusion, all she said was just "oh, sorry" and then expected my payment. I really did enjoy the massage and Kelsey, and I realize it was a mistake/miscommunication, but no effort was put into fixing it, and this all just changed my relaxed appointment, and left a bad taste in my mouth and I will probably never book there again unfortunately.

I had purchased an online coupon for a microdermabrasion treatment at Gentle Touch in the fall of…read more2012 and was very excited to use it - I've never had microdermabrasion done before but had heard many good things about it. The lady who booked my appointment was very friendly and professional, so things got off to a good start from there. When I arrived for my appointment, I only had to wait a few minutes until I was escorted into the treatment room. I cannot recall the name of my esthetician, but she was a seasoned professional and it showed. The entire procedure - full face micro plus a calming masque - took about 30 minutes. Micro is an odd sensation but not painful. Application of the masque was very thorough and relaxing. When it was all said and done, my esthetician told me that Tuesdays are half off micro - naturally, they are kept very busy with this deal! I had a nice chat with the receptionist, who was a very pleasant lady, and left feeling happy with my experience. I may very well be back in the future for another treatment!

My first visit to this salon/ spa. I had a spa pedicure done by Leah. She was so great ! Friendly,…read moreand warm. I really enjoyed every second I spent in the chair. We chatted and I will definitely be back for a mani/ pedi next time.

What a lovely salon. A Touch of Radiance is tucked away in…read morea Main Street strip mall. If you didn't already know it was there you probably wouldnt find it. When you walk inside the salon it is completely separated into specific sections. Although it makes it seem small I prefer it this way. When you're getting a manicure you don't have to smell hair dye. It suits the space very well. I went to the salon yesterday for a mini manicure. They had every colour of OPI you could ask for. But they also carried a vegan line of beautiful colours- so inclusive! My aesthetician was warm and friendly. She explained everything she was doing with professionalism. She did a lovely job on my very short nails which I know is hard to do. I just had regular nail polish applied. They also carry the OPI gel nail colour line. Where you can have your perfect polish stay on for 2-3 weeks straight. A great option if you'll be traveling or getting married. The price was fair and the service was great. I was truly impressed.

I have been going to Donna's shop since 2002. She always does a fabulous job and is top notch at…read morewhat she does. I love the Colours Makeup!

Haven't been to Colours in years but this was my 'favourite' place to be for years and years. Had…read moremy colours done by Donna in 1987 and just couldn't seem to stay away from them! Absolutely love them both...

Edit: The main manager called and had me and my daughter back in. Senior technicians redid our…read morenails and everyone was very nice. Gave us gift bags! They look Great now!!

I have yet to find a spa that offers the same wide range of services. The staff are beyond…read morefriendly, and have created an environment that encourages you to stay and enjoy yourself. Offering small things like desserts, tea and a many samples of their products. I will never be able to visit another spa again. Did I mention they are also dog friendly?

Had the best experience at this location with the help of Vee! Came in wanting some new hair…read moreproducts to help bring some life and volume to my hair and left feeling so amazing! Vee was so helpful and made me feel so comfortable and as if we have been friends for years, working in retail myself I have been able to distinguish basic customer service body language but they seemed super genuine and happy to help! definitely will be going back and looking for help from them!!

I have yet to have a positive experience at this Sephora location. My latest experience was after…read moreordering product online. I used the UD Razor sharp eyeliner once and was unhappy with the results. It flaked off in a matter of minutes. It is supposed to be long lasting water resistant. I decided to go to the store to return it and hoped to be directed to another product to try. I was not greeted as I entered the store. There were several employees on the floor and I walked to the counter where there was a customer making a purchase. I waited , an employee asked if I was being helped with the return. I said no. And she walked away After several minutes an employee opened another cash and asked how she could help. I explained the issue with the eyeliner, and I asked if she could suggest a replacement. She didn't seem very knowledgeable about the products, and even though I repeatedly told her that I wanted a liquid liner, she kept showing me pencils Liner. Finally another employee asked if we needed help. She suggested a liquid liner, but I needed a colour, not just black. Both said that there were no other liquid water resistant liner available In colours. I finally settled on a Stila liner. When I got home I looked at the sephora site and discovered that there were other options for what I wanted. Had the employees been more knowledgeable, I would have gotten a refund and ordered the item I really wanted online. I reached out to customer service and was told that I would be contacted by the manager of the store within 5-7 business days. It has been 2 weeks and have NOT heard word one !!!!

This unassuming little wellness centre runs the gamut when it comes to alternative health care…read moreservices. From Reiki and Aromatherapy, to Reflexology and laser treatments, you'll be surprised at the array of things available to you in this Alderney Landing shop. The Buddhist Prayer Flags and rotating card stand drew me in this morning as I wandered about the Alderney space. The store is quite small and narrow with a slew of offerings; from organic meats and cheeses to handcrafted oils and lotions. Casaroma has their own line of health care products, using essential oils with subtle and soothing aromas. They even carry cold and flu remedies for a gentler approach to taking care of pesky ailments. The space was a little crammed with goodies, so not necessarily wholly inviting, but cozy nonetheless. I was greeted halfheartedly and not really offered assistance, but my cloud nine mood brought forth by the gorgeous day quelled any feelings of dissatisfaction. I took a brochure and peeked into a treatment room, which had a huge assortment of framed certificates on the wall. I prefer a simpler space to be treated in, but I suppose presented credentials is also appealing. I sniffed some lovely lavender soap and checked out mini Himalayan salt crystals. This shop is sweet and handy if you're commuting in or out of Dartmouth. The space was bright and the services plentiful. I don't think I'd choose to be treated here, but I definitely wouldn't hesitate to purchase one of their lovely little bottled products.

Great place and the most friendly people you can find! I purchased a lot of items here for…read morerelaxation and anxiety relief and the customized blends really help to find that special scent that works to relax your body and mind. The staff are more than happy to help you find what works for you.

came to the spa to relax. I needed to have a day where I wasn't stressed, as I'm going through a…read moredifficult time right now. The pedicure room was extremely loud to the point where my esthetician apologized. It wasn't just the customers. It was also 2 specific employees. One was talking loudly about her father passing in hospice. I got the whole story whether I wanted to hear it or not. Most upscale spas have a policy on spa etiquette and enforce it. Ive been coming to interlude since 2009. This was my worst experience. At one point it was so loud and causing me so much anxiety I almost got up and left mid treatment.

Great staff and excellent service. Tastefully decorated. Get the gel nails so you don't mess up…read moreyour manicure. Thank you

Went to willows for a pedicure- called the Devine Pedicure and it was hevenly! The clinician was…read moregreat and they even accomadated my child with a water basin and scrub so they felt part of the experience. I will definately be back to try the other services as well!

Inviting and professional interior. Friendly staff who were knowledgable about their product. If…read moreyou want to feel pampered in a relaxing environment then this is the place to go.

This is the lovely and clean spa very friendly staff who get to know you. Very friendly service.read more

Friendly staff. Relaxing experience. I especially appreciate comfortable chairs that do not…read morenecessitate climbing up and down steps.