Came to a vaccine clinic. It was well organized and you can't beat the price. Thank you Pawsread more

Stay Away! Go somewhere else! Just a shame that multiple…read moreloving families have come into your business to adopt an animal in need, just to get turned away. At the very least, your screening process is deeply flawed. To be told by a volunteer that you aren't good enough to adopt a pet is completely unacceptable. To insinuate that a donation could 'speed up the process' is even more despicable. Shame on all of you for not thinking of the poor animals that just need a safe and loving place to call their forever home.

I love this place so much!…read more I have never been to a vet that had such sweet staff members. They really care about you and your pet. They have taken great care of our dog. If I could recommend them to everyone, I would. They are always putting the animal first. They explain everything to you, so you know exactly why they are ordering certain tests for your pet. I love it there.

I have taken my dogs to Big Valley for over 17 years. I never had a problem before. However, they…read morehave a new doctor. After two days of tests performed on our 4 year old golden (during which time we were told the doctor had seen sicker dogs), we were sent home with seven medications and no real information. The vet talked to us over the phone, but did not meet us face to face when we picked up our dog. The vet tech he sent out to speak with us had spent no time with our dog and couldn't answer any questions. We were led to believe his condition was treatable. After two horrible days of forcing meds and watching my dog suffer, he passed away. We were given false hope and deprived of the chance to give our dog a proper goodbye. Since this, we have done some research, and our dog was never going to recover from his illness. If we knew this, why didn't this vet? We will never go back When the vet called for a follow up, after I told him our dog died, he repeated that our dog hadn't been that sick. When is a dog very sick if not two days before he passes away? Unbelievable.

Colleen really loves dogs and has an outdoor pen for exercise. She also lives on the premises…read more Our dog is always happy when she stays there, and the kennel is clean as a whistle.

I have been taking my dogs to AMH for over 20 years now and you will never find a more dedicated,…read morecaring, compassionate staff. Dr. Mason and his long-term vet techs Crystal, Cindy, and Trish are amazing! They are willing to work long hours if necessary to provide excellent care to their client's pets. Right now we are dealing with a complex issue with my dog and they have been right there working through it with me. I can't thank them enough. Recently I found out that Dr. Mason is no longer the managing veterinarian and I was shocked! I'm not sure why this decision was made but Corporate really blew it this time! He is the reason this office made it through Covid and is still in business. For months he was the only veterinarian there. He deserves to be treated in a manner that shows how much he is appreciated and valued not given a slap in the face. I hope they realize their mistake and reward him appropriately. Bottom line as long as this staff is here you won't go wrong bringing your precious pets to this practice.

Very upset. I HAD been a customer for over 25 years. Due to covid lockdown and illness I was unable…read moreto bring my cats for multiple years. Luckily they were healthy. I called recently to make an appointment and was told that since I hadn't been there for a while that I would have to pay a 75 dollar new client fee. This news was delivered very rudely. I pet sit and have sent all of my clients to this vet because of the care and good service. Perhaps an email to alert people of this policy ? Very sad to look for a new vet and the lack of compassion from their front desk staff. Especially at a time when my cat is now ill and in distress.

I have the utmost appreciation for all the professionals who work here day in and day out. Several…read moremonths back, my 2 year old Border Collie fractured his rear leg while playing frisbee. We rushed our pup to the emergency clinic and they casted the leg. Over the next weeks, healing stalled and the bone simply wouldn't knit. Today we made the decision to amputate and the exceptional staff took great care of our pup. The compassion and care received was absolutely above and beyond what I expected and certainly we appreciate everything. Thanks again to the ER staff, front desk personnel, daily care staff, and quality veterinary professionals who've tended to Chief for the past weeks.

My 17 year old cat was severely constipated. Other than that issues, he was mobile, could climb…read moreonto chairs, navigate stairs, eat his meals. All of that was taken away after he was treated for the constipation. It is obvious that whomever handled him was overly rough. He could not walk, was in severe pain in his hind legs and hip joints. Would.not eat or drink...I hand fed for 2 weeks. He is finally eating a little.on his own, walks to his shallow litter box. Aside from.that, he is still in pain. I do not know who handled him, I did call to let the admin know about his condition. No further communication from.them has been received. I guess they really do not care. They got their $900. I will never recommend them, this place needs more oversight.

The vets (Drs. Weinrich, Guyer and Hubler) and staff here are always very kind, professional, and…read moreknowledgable, diagnosing and addressing problems very quickly. The front office staff (typically Stacey and Emily) are especially welcoming and were very kind when one of my dogs passed.

They were there when I really needed help with a couple of my animals. They called me back on a…read moreFriday evening(bad sh** always seems to happen on a Friday LOL) Vet listened and gave advise over the phone and we at my place first thing Monday morning. Great Service. Thank you.

Took our dog there and after paying $15/day to kennel, ended up paying a $317 vet bill for mites…read moreand severe skin infection. Our dog was MISERABLE when we picked her up. They "bathed" her I think to try to get rid of her red inflamed skin. We should of just canceled our trip when we dropped her off and all we saw dog feces EVERYWHERE. Office smelled like "piss". i understand the whole rescue aspect of their so called business BUT, when your animal comes back sick and miser in an unkempt establishment, STAY CLEAR AWAY.

Just had my German Shepard and my black lab I. For the first time today excellent service and quick…read moreturnaround and grooming my dogs definitely recommend them . I will be taking my dogs back there from now on

I have a beautiful cockapoo as well as a very handsome miniature poodle. They are very precious to…read moreme and I take the best care of them as I possibly can. One night this week as we were going through our daily grooming ritual, I felt a lump on my cockapoo that was roughly the size of a walnut. This was in an area where I clean daily and it hadn't been there the night before so I was worried. I called Halfmoon Valley Animal Hospital early the following morning and asked for an emergency appointment for the next day. I didn't even ask for a same day appointment knowing how busy they always are so I was surprised when they offered me an appointment for the same afternoon which I gratefully accepted. They diagnosed an issue their groomer had missed (on both of them), rectified it and crises over. I felt like I received an incredible gift with my dogs being patients of this practice. No matter the issue, regular checkup, medications, or emergency visits the vets, assistants and office staff show professionalism, compassion and patience with each issue. They treat my dogs with genuine kindness and gentleness and the more I depend on my dogs as my service animals the more I tend to forget that they aren't human. Fortunately, they strike a perfect balance and I'm grateful for their services. I HIGHLY recommend them to anyone who has pets that may be more like family as after several years patronage they have never let me down. Thank you

I have been going to Dr Miller and Halfmoon for more than 20 years. It's worth the drive to see…read morethem. Their care , expertise and compassion is a ten. Lynne Grutzeck