Our review of Dietrich's is based on two + years of experience. Here are some observations:
The adult classes, taught by Mr. Scyoc, were great. They have the classes split by level so the newbies aren't in there with the brown and black belts. I was never in a class that I thought was too big and there was a good camaraderie between students and teacher if you needed help with something.
Our daughter started as a Ninja just before turning 5. She had fun but we could tell pretty quickly that she needed more challenge than the Ninja class (basically the same games over and over again). We didn't get any offer to move her up to Dragons and she remained a Ninja until she aged out at 6. Perhaps if we had pushed then we could have advanced her earlier but we thought that Master Dietrich would be doing that kind of evaluation and we trusted his judgement.
Our son started as a Ninja just before turning 3, which in hindsight was a bit young but we had signed up for a family plan so why not?! He was still a Ninja two years later working toward his black belt but was stalled (again, same games over and over again - how many times can you play "Dragon Tail"?). Other kids were "graduating" to Dragons (without earning black belts or aging out like was required of our daughter, they were just being moved up). We scheduled a meeting with Master D to discuss it and to question (whether) what the plan was for our son. I believe if we hadn't asked, Master D would have been happy continuing to take our money and seeing very little progress out of our son. However, after our meeting, he did make some adjustments in the class and started giving our son more responsibility and I saw real improvement in our son over the last couple of months before his black belt test. So I was optimistic about the future until the weekend of the testing.
That testing weekend was our last experience at the dojo due to an "encounter" I had with Ms. Smith, the blonde lady referred to in other reviews here. We had issues with Ms. Smith the entire time we had been going to the dojo. I'm not sure why but both my husband and I had could sense it and I know we were not the only family to feel this way. It actually made the dojo a fairly uncomfortable place to be at times because you never knew if you were going to get happy Ms. Smith or grouchy Ms. Smith. She was very inconsistent in her personality and her enforcement of certain rules. What I noticed was that it wasn't just inconsistent from time to time but from family to family. She corrected my kids for things that other kids were doing. I'm fine with the correction of the kids, that is part of what they are there for is to learn respect, etc. but it should be applied consistently and it should be communicated properly. Well, at the black belt testing, Ms. Smith corrected my kids for something that they weren't even doing. So, I didn't want to take it anymore and I said something to her about it. Her response was completely unprofessional. I went home and told my husband we were quitting. He convinced me to go back to the next day (my daughter had testing) and to try the "just ignore her" technique that we had tried so many times. Well, let's just say she didn't let it drop and was completely unprofessional and rude again. So, we told Master Dietrich we needed to meet and we walked out.
I mention scheduling a meeting as if that is an easy thing to do. During our experience at the dojo, we set up meetings for a variety of topics and arranged our schedules to meet theirs and still had several meetings cut short because Master Dietrich had double-booked or was busy talking to other customers during our time, or just didn't bother to show up on time...as if our time wasn't as important.
Other issues involved poor management. Example, we ordered sparring gear when we first became gold belts even though we wouldn't need it until the green belt. They joked "yeah, it takes that long"...Wrong. It took longer! We paid over $300 for gear and waited almost 5 months for it. My husband's progress in class was stalled because he didn't have his gear for months! That's unacceptable. Another example is when my daughter was testing from Ninja to Dragon. It is a big deal to move up and they take the paperwork ahead of time to know who is testing. On the day of her test, they didn't have the Dragon White Belt for her. Pretty disappointing to a 6 year old who had been taking classes for over a year!
Last comment is that after all our time at Dietrich's, when it came time to leave due to the unprofessional behavior of HIS employee, he fought us on giving us our money back claiming he couldn't give refunds (it's HIS company) and that he sent things to his attorneys (there was no contract so not sure what he sent), etc. We had to get our credit card company involved to get our refund. Classy.
Be forewarned: It can be good but it can also be very bad. Be careful! read more