Early June 2021, my wife and I walked into the SW Portland Sherwin-Williams store on Poplar Lane…read moreand the two employees barely looked up from their computer terminals. After 10 minutes, we finally addressed them and were given only cursory answers. When pressed, the employee did at least turn to face us and answered with three complete sentences, but did not leave his station. Finally, following additional conversation across the store, one employee did come over to us, but offered the minimal help possible. We left without making a purchase. We immediatly went to Miller's paint where we learned that deck paint is actually a complex topic: oil vs. water base, stain vs. paint, clean-up, application, expected lifespan of product, etc. There we felt comfortable making our purchase. Stay away from this S-W. One block west is a store with helpful employees. One star for being open on Saturday. No stars othewise.

From the owner: Your local Sherwin-Williams Paint Store in Portland, OR, provides expert advice, premium coatings,…read morepaint matching, and professional-grade supplies to help bring complex urban projects to life. Connect with our team for expert recommendations, the right coatings and tools, and personalized support that helps you achieve professional results. As a convenient paint store near you, we offer online color tools, color consultation, wallpaper and application resources, brushes, and information on paint recycling, along with high-quality paints and options to order paint online.

My deck is calling for sealing before the rains. I use oil-based sealer-stains. My old product…read morechoice, Thompson's Water Seal, from a big box store, changed its formulation to a gel which is very slippery and not sealing. Miller has been my go-to, for paint, so I visited this location. I know things about furniture finishes and compatibility because I have made some of my own furniture. On interior and exterior home finishes, Miller knows more than me. The staff were very knowledgeable. What I learned is that stain-sealer over a different product does not work. They suggested a finish remover applied with water, including rain, letting it dry, then the new stain. They knew the strengths and weaknesses of different product choices. They even volunteered to look up and apply a discount. Miller has been in operation since 1890 and is employee owned!

OMG why did I ever buy paint at the big hardware store? The customer service at the actual paint…read morestore is amazing. No more chasing an employee around Home Depot trying to get an employee's attention. The prices are better to boot.

Stopped at the Sherwin Williams on se 82nd, happy Valley and walked out with nothing. I was…read moreexplaining to the young girl working that I needed to match a color. She didn't seem to know what to do, the other worker ( I think) was in his car in the parking lot having a smoke. I will go elsewhere this weekend. Certainly not there.

Representatives were friendly and helpful! Store was clean and well supplied. I would recommend…read morethis location.

This location has closes and the other location did not have any base paint when we went in. What…read morepaint store doesn't have base color paint to make colors?!

I do not recommend Miller Paint. I originally shopped there because my employer offers a 25%…read morediscount. When I went in to buy my paint, they mixed everything up and tried to up-sell me on everything. The total cost came out to almost $600. I told them my budget was $300 and they proceeded to tell me that I was basically SOL because they already mixed the paint. So, we went through our shopping list and were able to get the bill down to about $400 by not buying top of the line everything (which they had recommended). Then, when I needed to get more primer, I went to Home Depot and found out the exact same primer was $15.98. I paid $25.40 (with my discount!!!) at Miller. Same exact product. That's just not right.

This happened a while ago but it's still on my mind. I arrived more than 30 minutes before closing…read moreand got in line, which was large because they had a sale that was ending that day. It took 20 minutes to get to the counter, leaving 10 minutes before closing for the kid behind the counter to mix my paint. He treated me terribly. When I tried to reason with him as a teaching moment it was worse. His busy day was not my responsibility. He had no problem mixing my one gallon before closing and I left with a minute or two to spare. Either hire better people or train the ones you have in appropriate customer service skills.

I have bought paint for over 17 years now as a painting contractor in four different states and…read morethis is the best store! Everyone who works there is willing to help figure out any problem that We have ever had. Delivery is normally not an issue, product selection is never an issue, they currently stock whatever we need we have a diverse client list! So sure anyone can have an off day but when you order from these guys practically everyday and they just keep crushing it, what more can they do!? Keep it up guys and girls.

We've been buying paint from the Clackamas location for nearly 18 years, and they truly know paint…read moreand color matching. We had one major issue involving another location where the second batch of paint was incorrectly tinted. The problem didn't show until the sun hit the house, and the color variances were obvious. We met with the owner, unsure how it would be handled, and he absolutely did the right thing. He acknowledged the employee mistake, took responsibility, and made sure our home looked exactly as it should. I think this family is amazing as the sister always helped me when I would shop for paint and she was always warm, giving and helpful. She made a lasting impression that her brother carried on! As local business owners ourselves, integrity matters to us. The owner went above and beyond to make it right, and that level of accountability is rare. We're extremely impressed and grateful. Highly recommend Powell Paint. -- Tim & Genelle Holub

Fantastic local paint spot with an onsite designed that can help you navigate paint selections,…read moreoffer advise and steer you down the right path at no additional cost. I feel very fortunate that I ended up coming into Powell paint Center to look for paint colors. My experience with the entire staff and the on-site designer was far above any other experience I had at any other paint store I had visited.

After three days of searching for someone to help me with my lamp. I called Home Depot…read moreelectric/lamp dept...Larry said,"if you bring your lamp in I'll see what I can do" turns out he's worked for Home Depot 18yrs... he's a retired Vet/electrician he was my Champion today. He took my lamp apart & fixed it. He was wonderful. This man deserves a raise he was amazing!! Please reward him in some way! Home Depots getting my families business going fwd...LARRY'S A ROCKSTAR!

Home Depot has mastered the art of taking your money and disappearing the second there's a problem…read more We bought a water heater from them, paid a licensed plumber to install it, and the garbage they sold us turned out to be defective right out of the box. Naturally, we contacted the store expecting them to stand behind the products they profit from. Instead, they immediately hid behind the manufacturer and acted like none of it was their problem. So apparently Home Depot's business model is: Sell defective products, collect the money, dump the customer onto someone else when things fail. Amazing system. Truly. Anyone can make money if they never take responsibility for what they sell. And this wasn't even a one-time experience. Nearly everything we've purchased from this particular store has had issues, defects, or outright failures. Getting anyone there to help is like talking to a wall. No ownership, no urgency, no accountability. Just endless "you'll have to call someone else" nonsense from employees who clearly have been trained to avoid responsibility at all costs. At this point, it feels like Home Depot is less interested in customer service and more interested in being a middleman for defective junk while leaving customers stuck dealing with the consequences. Companies like this wonder why customers stop coming back and why people are abandoning big-box stores. Here's your answer: People are tired of paying premium prices for garbage products and nonexistent support. Absolutely pathetic customer service.

Chase did an amazing job on our downstairs! The lines are so clean and the space has so much more…read morelight now. And on top of being highly skilled at what he does, he's also just a pleasure to work with. Very friendly and professional. We'll definitely being calling him for our next painting project!

Chase Paint and Color painted the entry, hall and office area in my home last week. Chase was…read moreprofessional and personable and the quality of his work was fantastic. I would hire him again.

They do good work, friendly staff. Love our installation…read more But they charge a "service fee" to use a credit card. To me that is a very poor business practice. For a large contract installation (0urs was almost $50,000 when all done) I can understand the policy. I cannot understand it for anything under $5,000. It is very petty and is a poor consumer business practice that needs to change for me to outright recommend them.

Drake's 7 Dees services my sprinkler system, when we moved into this house the system had many…read moredeficiencies that they helped address at a fair price and since then they've helped keep it in good shape, when a repair is needed, they clearly explain why, what it will take to fix it, perform the repair to spec, charge fairly and document with pictures. Communicating with them is easy. Norman has been servicing the system from the beginning, he's very professional and knows what he's doing.