I entered this location at 8:45 PM after seeing that closing time is 9PM. The neon open lights were on, a small group were sitting in the dining area and as I was looking at the wall menu, the worker while holding a spray bottle said, "Excuse me ma'am. We're closed." Bummer. I'm hungry, tired, an out of gas because Dickey want to close early. read more

Jared and Emmanuel gave me great customer service and where patient with my hangry self I do ask a lot if I feel a good vibe or if I'm spending money on something I'm not familiar with thank you guys read more

Horrible food horrible customer service. Don't eat here at all. My whole entire order was wrong missing sides and missing condiments. read more

Dickey's Barbecue Pit - They just stuffed the potato with meat no toppings at all.. - Barbeque Near Me - Lathrop, California

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If I could give zero stars I would because the food and service is just extremely disappointing. They serve you burnt food, missing sides and you wouldn't think the BBQ sauce would be missing?? I try to give places a chance but never again so please don't waste your time or money. read more

Dickey's Barbecue Pit - Burnt onion tanglers - Barbeque Near Me - Lathrop, California

I had the brisket. It was great! Good friendly service. Will definitely be going back again soon.

This place has the worst coustomer service! I placed an online order to be picked up at 415 and showed up at 413 and they where extremely rude to me because I was 2 min early. Then instead of starting to get my order ready they helped the people that came in after me. I didn't leave the restaurant until 428 with my order that should have been READY at 415. I will NEVER order from the lathrop dickeys again! read more

I had a wonderful experience with my online pick up order. It was my first time at Dickey's and I ordered the pulled pork sandwich which was wonderfully delicious and full of the two meats that I had selected. Pulled pork and chopped brisket! I was craving Mac and cheese which was perfect because they had it. . I prefer it a bit thicker but it was cool. The employees had wonderful attitudes and helped me with an additional order which was the wonderful pecan pie. Yummy for my tummy! I would recommend this spot because the customer service was dope and I could tell they were smiling behind their masks.:) Hope read more

First of all, free softserve is always a plus. Tonight was my first time into a Dickeys, and after I had ordered my food, I sat down to read the reviews to find out why they were so low. I ordered a two meat plate with brisket and turkey, and as I bit into it I began wondering if maybe I'm just not a barbecue snob and didn't know the difference between good and bad BBQ. Both of my meats had flavor and were juicy, and I enjoyed what I had started to eat. The sides I ordered were Mac and cheese, which looked pretty runny, but I have yet to bite into, and jalapeno beans. As I am opening up my sides, one of the workers walks by with a can of Lysol and tells the tables we might not want to go in to the bathroom because she has an upset stomach but she's taking the Lysol in with her... And to stay out for a while. What the hell?! I was definitely done with my meal then. Packed it all up and just walked out. Hopefully I get my appetite back later tonight to figure out how those sides taste. That experience alone is what had me drop my rating from three stars to two. Sweet tea... Not sweet. read more

We ordered food from the Lathrop Dickies. DoorDash assigned it to a driver and when the driver went to pick up the order with the confirmation number. The employees had given the order to a different driver. The total amount was a few cents close to $50.00. When I called the store and asked about my order they told me that it was already out for delivery but with the wrong driver. We never got our order and they only answer they had was I can order again and pay for it again. So pretty much pay for $100.00 and only get $50.00 of food. I would have to pay for there mistake. The owner and I spoke and he refused to make it right. So as of 4/18/2020 I'm out $50.00 and they owner was fine with that as long as he got his money. Horrible customer service and un ethical practices. Blaming others for his employees mistake. read more

Always good BBQ. Wish I lived closer. My order had a small error but it was an easy fix by friendly staff.

Great food!! Great service!!! Will definitely be coming back!!! Manoj was great very helpful read more

Dickey's Barbecue Pit - Bomb.com - Barbeque Near Me - Lathrop, California

Dope spot with the best bbq! Had the best pulled pork sandwich around will definitely be back! Gave and Emanuel were awesome! read more

If I could give them a negative one I would but unfortunately this site doesn't allow it. The customer service here is horrible. I came in to place an order because I received an email on a special that was being offered they refused to honor the coupon that I had and told me that I needed to order it through the app after standing in the store almost 10 minutes During my lunch break attempting to place an online order so that I can get the special price I get to the checkout portion of the site and the only way to pay is via card I did not have my card with me I had cash and so I ask them is there anyway to pay cash in the store they told me no they didn't want to except the cash they didn't wanna honor the coupon and so after spending almost half of my lunch trying to place an order I eventually walked out do not visit this establishment they are horrible. read more

Iv been going here for 3 years and the last two times it's like beavis and butthead at the counter.... no pickles no sauce no onions... no guest service... read more

The food was ok at best. The service was atrocious...2 "kids" not wanting to be there. Had to tell them 2 or 3 times every time on every part of the order and it was still wrong. This why the Dickie's name is synonymous with mediocre food and terrible service. Sad that they were really good there for a while, but that day has ended. read more

Great service! Met a great dude , goes by chand seems like an awesome boss! The whole staff was great, and food came out quickly. Will be sure to visit this location again! And the food was delicious! read more

Dickey's Barbecue Pit - Yummy sandwich - Barbeque Near Me - Lathrop, California

This location is the best Emanuel sid manoj took care of me after along day good food to really settle me down. Chand also is sweet clean place good customer service read more

Dickey's Barbecue Pit - Menu - Barbeque Near Me - Lathrop, California

Great place, great people, great food! Would recommend this to anyone who's looking for some good food at an affordable price. The employees named Emanuel, Chand, and Manoj offered excellent service to me. read more

Dickey's Barbecue Pit - The place - Barbeque Near Me - Lathrop, California

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This is not a review. We were staying at the Quality Inn & Suites. Had driven by Dickeys on the way to Save Mart. Decided we would try them, but after reviewing negative feedback , Decided on the civic 19 thing NO CONTACT WHATSOEVER!!!!! read more

Horrible customer service!!! Don't throw away your money!!! On 12/15/2021 at 6pm my wife ordered food from Dickies on Harlan Rd in Lathrop. She placed the order through their website and Dickies chose a third party delivery service (Door Dash, Grub Hub, etc.). The food was delivered to the wrong address and when she called Dickies, they completely disregard the issue and blew her off. They took no responsibility for the mistake of THEIR delivery service and told her there was nothing they would do about it. No refund. No replacement order. Nothing. Our concern was passed to another employee who we can only assume was the manager. He wished her a merry Christmas and hung up on her. By far, that has to be the most unprofessional interaction I've ever had. For a food establishment or any other. That is completely unacceptable. Please do not waste your time or money by ordering food from this business. I can only hope that it is the poor attitude of these employees and not the company as a whole. Dicky needs to step up their game because they lost our business. read more

Did not have a good experience today. Placed an order through DoorDash and it took over an hour and a half to receive it. I did not receive the correct items and they did not include any sauce, making the meat undesirable as I do not like dry meat. When placing the order, I wanted to make special requests, i.e., extra sauce and ranch for the fried okra, but special requests or any comments were not allowed. Hopefully, this is not a regular occurrence. read more

I should have read these reviews before I came here this is my 2nd time here and probably my last.

Very good friendly service! Food is excellent! Very clean! This place deserves to the best in the area! 5 stars!

Always great and friendly staff. I travel to the central valley a lot and Lathrop is one of the easier places to stop. This Dickey's is always on my rotation of restaurants to get a bite to eat. Thank you! read more

Our food was cold and my sons said their buffalo wings were hard. I also asked for a loaded baked potato with buffalo chicken and got regular chicken. Wasn't very busy inside so I was definitely surprised by the cold food. read more

Always disappointed at this particular Dickey's. Staff is always young teenagers who clearly have no interest in working and serving customers. The other issue is that half the time they're out of various things; even before COVID. I like Dickey's BBQ and their menu but it's tough returning to this store because of their poor service. read more

New owner and everything has gone 100% downhill. To start they were playing loud rap music in the front of the store on the television, the music had the N word sang every ten seconds. It sounded like an adult club inside. I listen to rap but this was extremely inappropriate . It was early in the day on a Thursday and they were missing many menu items. They had zero wings. I returned Friday morning after opening and was told again they were missing menu items and had zero wings. They said they might make some later they weren't sure. Too many other issues to mention but the whole restaurant is a mess - the lack of food, the lack of etiquette, the lack of customer service. read more

I anticipated having great BBQ all afternoon and once I got my meal was I disappointed. My wife and both had Brisket and were we let down. The meat was dry, overcooked and had no smoky flavor. On top of poor cooking the meat was cut with the grain instead of crosscut. Neither of us finished the meal. The side dishes were quite good, Jalapeño Beans and Cole Slaw, is the reason I did not rate this a 2. The Cornbread was so hard you could break windows with it. Don't think I'll return. read more

We were craving homemade barbecue with all the sides and found this place. I am still craving the deep fried okra and pulled pork and barbecue chicken we had with the corn bread muffins. Everything we had was freshly made and the staff was very friendly and helped us understand the menu and ordering process. We had tried the Dicky's in Clovis and had a bad experience, so I Can't wait to go back here to the one in Manteca. read more

Jessica welcomes myself and my husband when we entered. We told her that it was our first time and she explained the menu. We tried the food and it was wonderful. We will be returning the next time we want some barbecue. read more

Not very good service .....how do you order a meal that comes with a sandwich and two sides and forget to put the two sides in the To go order? Then offer to refund me 5 dollars back of the 20 I just spent ..Come on mannnn ....get it together over there read more

Online order @5:15, order estimated completed at 5:45. Arrive at 5:45, employee says 10 more min. 30 min later I get my order. Employees are Slow... wondering around without purpose. These employees need leadership. read more

So this is my second review of this place, my first one was a few years back and I had two 25 dollar gift cards so I figured I would try them again, so here is the deal my girlfriend drove here because I'm recovering from pneumonia at home, she picked up two orders both the same, Three entrees, Chicken, Polish sausage, and brisket, now I know they claim cooking it every day, and if they do they dont serve you today's bbq, the brisket was so dry and hard that even covering it with sauce didn't help, the chicken was a little better but still dry, and the sausage was the best of the meat but it was dry too, now I didn't go there so I didn't see how clean they are but she said they are a cross contamination problem waiting to happen, the okra I got on the side was by far the best thing I ate from there, so if I ever get a gift card from Dickys I will give it to a homeless person so maybe they can find something worth eating, it was a waste of 48 bucks plus tip, so unfortunately my review stays at one star because you cant leave Zero Stars read more

Worst brisket ever the pieces I got were from the end the were overcooked hard and dry. That is not how brisket is ment to be served

Very disappointment with the Harlan location. They messed up on our order, and when called to let them know the guy that answered the phone was rude and unprofessional. They said they no longer had the item and decided to substitute with something we did not want or like, when we asked for a refund he said the only way to get a refund was to return the food, with covid that shouldn't be required. We shouldn't be inconvenient by their mistake, they should have called us and given us an option before proceeding with deciding what they would give us. I asked to talk with a manager and guy who answered refused and said he would have to come in to talk with a manager..We just threw it away. We will never order there again! read more

Second time I've ordered again no pickles and onions that we requested on our sandwiches for $7 these should be excellent sandwiches I will never order again from this place.. do not order from this place!!!! read more

Food sucks... if you order via any delivery service, expect the idiots that work there to take zero care in what they deliver to your door.. this place is awful and should be shut down.. read more

Their Brisket, Tri- Tip, Chicken wings, and Cornbread tastes great. Very expensive But I guess you get what you pay for. They need larger portions! read more

I paid $17.40 for six ribs even though they are $2.00 a rib overpriced I should not of ordered I should not have paid I should cooked them myself read more

Food here is great! You can always get a bomb pulled pork or brisket sandwich here. Definitely recommend!!