This has been the most horrendous experience I've ever encountered in my entire life. Shawn is…read moreunequivocally the most unprofessional individual I have ever met. She's rude, has an exceptionally short temper, and is incredibly dismissive. Upon my first visit to this clinic, I arrived on time and walked right up to the front window. Shawn was preoccupied with the computer and was actively having a conversation on her cell phone through a black earpiece in her left ear. The lobby was so quiet that I could physically hear her talking, which is a blatant HIPAA violation. She was typing on the computer while talking on the phone and discussing patients' personal information, including names, dates of birth, types of insurance, and reasons for their visits. This level of exposure is unacceptable and deeply concerning. I chose not to interrupt her, but after standing there for five minutes without acknowledgment, I politely said, "Hi, I'm here for my 1:30 appointment." She responded with "obviously," and told me to have a seat, promising to be with me as soon as she could. Her response was a bit unprofessional, but I complied and took a seat. After waiting for about 10 minutes, I noticed other patients arriving and being assisted immediately. I went back to the counter and reminded Shawn of my appointment. She snapped at me, telling me to have a seat again. Throughout this interaction, she continued her phone conversation through the earpiece. Eventually, she handed me an iPad to fill out my information, but when I returned it, she claimed my insurance was inactive. I knew this was incorrect and offered to have my insurance details faxed over from the urgent care I had just visited. She agreed, but even after confirming the fax was sent, she claimed not to have received it. I watched as the urgent care faxed the information again, and I saw it come out of the clinic's fax machine. Yet, when the nurse came to call me back, Shawn insisted I wasn't ready. I explained that I had completed all the necessary paperwork, but she rudely told me to sit down. After an hour of unnecessary waiting, I was finally called back. Despite this terrible experience, I returned to the clinic, hoping it was just an off day for Shawn. Unfortunately, her behavior was just as disappointing the second time. This is unequivocally the worst experience I've ever had in my entire life. Shawn's unprofessionalism and disregard for patient confidentiality are beyond unacceptable. However, after bringing this issue to the clinic manager, she went above and beyond to resolve the situation. She was incredibly understanding and efficient in addressing my concerns. She even arranged another appointment for me at a different clinic. Dealing with her has truly been a blessing and turned an otherwise negative experience into a positive one. Thanks to her efforts, I left the clinic satisfied and with restored faith in their service. I truly hope management takes immediate action regarding Shawn. Her behavior is detrimental to the clinic's reputation and poses a serious risk to patient privacy.

I visited The Core Institute at the their Southfield location. I was very nervous about my visit as…read moreI had been putting off a pain I had in my knee for quite some time. As soon as I got into their X-Ray room I was instantly put as ease. The tech was Amazing. So calm and comforting. She assured me that I would have a great experience and that the doctor I was seeing would take excellent care of me. She was right. Thank you Kathryn for being such a great XRAY tech and making my day easier.

This place is a disgrace to healthcare. The doctor actually told me, "If you can talk back and…read moredisagree, you must not be in pain." Completely dismissive and unprofessional. He lied to my face and kept insisting on painful steroid injections instead of offering real solutions. Even worse--there are unlabeled urine cups just sitting in a regular refrigerator with no privacy, no security, no separation. It's unsanitary and dangerous. This clinic is run like a scam, and this doctor is a crook. Authorities need to step in and investigate immediately.

Both my husband and I had surgery by Dr. Teck Soo, so my review is specifically about him, I have…read moreno other information regarding the other physicians. We have known Dr. Soo for quite a few years now and would not consider anyone else for spinal surgery. He is truly a genius and is a very caring doctor. I had a very rare condition in the spinal cord in which Dr. Soo performed an operation. He took the time to research and care for my case personally, above and beyond the call of duty that no other physician would take on. His sense of humor lightens the mood of some potentially bad news. But I assure you, if it can be fixed, he will fix it!!! Both offices are very busy, however, if you are able to book an appointment on a Thursday, I find that the Novi location to be a bit less crowded. You should book your appointment at least a month in advance, or two if you can. To avoid a long wait, you can ask for the first appointment of the day. Just a couple suggestions that are hopefully helpful.

Very disappointing experience trying to schedule an appointment with Dr. Houseman…read more I first called the office and was placed into a phone directory that gave me no clear option to schedule an appointment or simply speak with a live person. I then tried the online scheduling portal, and it appeared that Dr. Houseman had no appointment availability at all. For a large medical group, I expected a much easier process--especially for a patient trying to address a potentially serious medical issue. At the very least, there should be a simple option to speak with a human being who can explain availability, cancellations, referrals, or next steps. I can't comment on Dr. Houseman's medical care because I haven't been able to get far enough in the process to schedule an appointment. This review is strictly about the scheduling and communication experience, which so far has been extremely frustrating and disappointing.

I can't wait till the fbi take down this corrupt place you have to pay to see the doctor I was…read morepaying $350 to see her for two seconds she is the reason I was on opiates so bad she gives it to anybody with $350

From the owner: PAIN * Auto accident…read moreinjury * Joint pain treatment * Neck pain treatment * Medication prescriber * MRI, Physical Therapy prescriber * Physician certification to medical marijuana patients ​* Family medicine (primary care) ​* OBGYN

Staff is rude. The office used an out of network tax id to bill for my husband MRA, even though the…read moreoffice is in-network. Refused to give a copy of the results to us to take to a new doctor

From the owner: Associates in Neurology and AIN Imaging encourages an alliance between you, our medical team and…read morecommunity outreach. Our focus is treating the entire you. Our medical team utilizes the most advanced therapies and innovative technologies for successful and quality outcomes. Our vision is to provide a positive and healing experience for you, your family and care givers.

The place closed down without telling me or other patients to start looking for another facility…read morefor the pain treatment

From the owner: We specialize in pain management care and treatment, we offer a variety of options for your pain…read moreneeds.

My doctor is better than yours! Dr. Nicola Okafor is an exceptional physician at the Henry Ford…read moreHealth Ascension Deighton Family Practice. This is a large health care practice located on the fifth floor in Suite 500. I have been receiving care here for decades. When my primary care doctor retired, I asked her to leave me in good hands and that she did. My office experience has always been good for my family and I. I never feel rushed and have plenty of time to have a dialogue about all of my health concerns. I am not just a number. The front desk staff, nurses, and formerly the phlebotomist are all so attentive and professional. Unfortunately, the phlebotomy services have now been consolidated to the first floor lab. The staff always works well coordinating my prescription refills with my chosen pharmacy to ensure that I don't run out. The MyChart services is an excellent way to communicate with my doctor. It easily accessible through an app in the palm of my hand. It also contains my lab results, discharge documents and procedure reports. There is valet and plenty of self-parking available. There is also a pharmacy and ATM on the 1st floor.

Just left the doctors office and the reviews about it are very much true. When I walked in I said…read moreGood Morning to the young lady at the front desk. She did not say anything back so I did not think she heard me until she asked for my last name. RUDE! I sat in this office for 20 minutes after my scheduled appointment time only to be told that the doctor would not see me due to having "meetings" and was asked if I could stay another 2 hours to be seen by somebody else. Then for the woman to lie and say that she called me to reschedule even though I talked to the other rude young woman at the front desk yesterday regarding my insurance. HIGHLY UNPROFESSIONAL! I will NEVER go into this office again!