1. Jeffrey Verner

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Pittsburgh, PA

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Jeffrey Verner

5.0 (4 reviews)
Closed • 7:30 am - 4:30 pm

Services - Jeffrey Verner

Cavity treatment

Dental exams

Tooth filling replacement or repair

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Kerr J Timothy, DMD - Top Dentists Award

Kerr J Timothy, DMD

4.3(6 reviews)
2.2 mi

I recently had a very unsettling experience at Kerr and feel it's important to share. Initially,…read morethere was a miscommunication regarding my first appointment, which I take full responsibility for. The office kindly rescheduled me, and I made sure to call ahead to confirm. However, from the moment I spoke with the receptionist, Kristen, I was met with rudeness and hostility. Upon arrival, Kristen seemed frustrated that I hadn't completed new patient paperwork, despite my understanding that she would be sending it to me. She stated that I was expected to download and complete it beforehand, which I was happy to do had I been clearly informed. She then aggressively placed the paperwork on the counter, creating an environment that felt far from welcoming--especially concerning given that this practice treats pediatric patients as well. As I filled out most of the paperwork, Kristen abruptly demanded the first sheet and became visibly upset when I didn't have certain information related to my wife. She continued to berate me in front of other patients, making the entire situation unnecessarily uncomfortable and unprofessional. At that point, I calmly stated that I didn't feel this was the right fit for me and prepared to leave. Realizing my personal information was still on the paperwork, I turned back to request it. Kristen initially ignored me, forcing me to go beyond the hallway to get her attention. When she finally acknowledged me, she became even more aggressive, to the point where she physically swung at me. I was in shock and asked her if she had actually just done that. She then accused me of intimidating her--even though I had remained still and composed throughout. At this point, Dr. Tim Kerr came out, visibly concerned. I explained the situation while Kristen continued to yell from the background, attempting to justify her behavior. While Dr. Kerr seemed like a decent person, he didn't appear particularly alarmed by what had just transpired. He suggested we "start over," but given the hostile environment, I made it clear that I would never feel comfortable receiving care there. After returning home, I did some further research and found another review from a patient who had an equally terrible experience with Kristen. This was disappointing, considering Dr. Kerr made it seem like my experience was an anomaly. It's clear that this receptionist lacks the professionalism and customer service skills necessary to be the first point of contact at a medical practice. She does not represent the values that a patient-facing role requires, and her behavior is completely unacceptable for a business that serves families and children. Unfortunately, my experience was so unsettling that I wouldn't recommend this practice to others. No patient should ever feel berated or unsafe when seeking medical care. These could be the best dentists in the world; I'm not willing to take the chance if this is what they deem acceptable for the first person who greats you as you walk in.

I have always had a real fear of going to the dentist, but both Dr. Tim and Dr. Romana are great at…read moreexplaining what is going to happen at every step of the way, and with following up afterward. I have been going to them for a number of years, and I am impressed with how they are continually improving their practice and with their dedication to keeping up with the best practices in dentistry.

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Kerr J Timothy, DMD - Meet the Doctors

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Kerr J Timothy, DMD - Located in the heart of Upper St. Clair PA

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Located in the heart of Upper St. Clair PA

Jack Spencer, DMD

Jack Spencer, DMD

5.0(3 reviews)
1.2 mi

I've been seeing Dr. Spencer since I was 5 years old for all my general dentistry needs. I can't…read moresay enough positive things about this place and perhaps I'm biased since I've seen him for that long, but I use him as the benchmark for all my dentistry experiences. I moved to Chicago for 2 years and I was so freaked out by having to go to another dentist, I felt like I was cheating! I finally found one based on a recommendation from my roommate and while my experience was not as bad as I expected (I had horribly low expectations which I find helps with most things in life) I still wasn't "satisfied". After moving back to Pittsburgh and even though my current dental insurance doesn't work for his office I still go to them for my regular cleanings/check-ups because they're professional, friendly, efficient and gosh darn it they just do an awesome job! They make you feel comfortable as I know for most people that a visit to the dentist isn't the most anticipated event. From what I know they do your basic dentistry work and will refer you to other specialists should you need more complicated work. Did I mention that they give balloons shaped like animals for small chilren...I still get one b/c HEY I've been going there since I was 5 people!!!! And who doesn't want a balloon shaped like an animal?!?! If your looking for a dentist in the South Hills area, hell in the greater Pittsburgh area check out Dr. Jack Spencer in Bethel Park!

Dr. Spencer is the best dentist I have ever been to and I am 36. He takes his time and I never…read morefeel like the appointment is rushed. All of the staff is friendly and make you feel comfortable even if you get a little nervous.

Jeffrey Verner - generaldentistry - Updated November 2026

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