Selling my house with this agency was the most stressful n careless work done by 2 agents in her firm. Not only did I need 2 sell by set date, she had 90 days, we reluctantly came down $30k in 6 weeks. The listing agent, Diane Thomas @ 30 days to go, Woke Up! Open House! --buyer and agent arranged in-house keller/Wms (dual partners) Diane Thomas was very willing to accept an additional $19k lower offer, when I objected, her response was, "he can't afford to come up more"! She is SUPPOSED TO BE ON MY SIDE!! I, me had to fight with her & Agent Dave 2 come up $15k. (My papers show Buyer pre-qual $80k higher mortgage than paid.) I had explicitly told both agents, (see 2 days after we listed my husband was in ICU n in/ out hosp til near move day,) that I needed to stay in home 30 days after settling.)They never told him, he tried 2 charge $3k w penalty. Near the end of the nightmare, Surprise ! Our house was still listed w realtor from last year. Ms. Loomis needed a Lawyer 2 get Thomas out of trouble but called me 1st, acting dumb. Really? Original agent took commission. Odd too, the house appraised for exact amount sold. Note: after open house, other agencies were discouraged from bringing in potential buyers and she refused to allow competition even w her own firm which could generate a higher price for us we needed. I believe it's known as competition. We had not signed Agreement of Sale up until a point. When house was at full price, she allowed a very interested potential to bring in his contractor to go through the house telling me it was a 2nd look, she insisted we leave the house very bright and everyone stay out for an hour. I was at hospital w husband, but sons caught on after 90 mins. When I asked to explain, played non-chalont . Then they weren't interested, however, she didn't attempt to try and negotiate, seeing we came down $30k thereafter. UNETHICAL! Stay Away! NOT a used car! Our 30 year investment.. Avoid. Keller/Wms Loomis Langhorne PA read more