After doing business for over 20yrs, and having 4 accounts, they decided to close my accounts due…read moreto too many fraudulent (4) activities on a debit card! One of those was a stolen debit card, because my husband's wallet got stolen!

From the owner: This full-service Bank OZK banking center is conveniently located to serve and support the families…read moreand businesses that make up this community. Our bankers understand the local needs and can provide expert guidance along with customized solutions to help our customers reach their financial goals. Whether in-person or through our digital banking services, we want you to have a truly exceptional experience.

Service is Outstanding Ron Magby is an AWESOME Banker…read moreFriendly, Service oriented and Knowledgeable I would highly recommend this bank for your banking needs

This place is ran by the biggest a holes I've ever seen in my life. I went in at literally 3:59…read morethey closed for four the doors are still open and they still had people in the lobby I needed to get money for rent on the first. They said no they were closed however it was 3:59 technically they don't close until 4 o'clock. Which is absolutely absurd how does people that work a job do banking with a bank that closes at 4:00. I will probably close my account due to the rudeness that I have witnessed at that branch.

From the owner: At U.S. Bank, our dedicated banking team is here to help you along your financial way. Bank with us…read moreand enjoy a host of U.S. Bank products and services, including credit cards, savings and checking accounts, business banking, retirement planning, refinancing, personal lines of credit and more. Whatever your goals - large or small - our dedicated banking team is determined to helping you make it possible. Member FDIC. Equal Housing Lender.

Lost my debit card, called customer service and they told me to have my wife go to the bank and she…read moreis on the account. All they did was to give my wife grief. I am a trick driver and I am not getting in until Saturday. The end result, I pulled all my money out and closed account. Worst bank ever​

We deposited our check today of $630 during lunch. APPARENTLY the teller messed up and deposited a…read moreNEGATIVE $630, which royally screwed our balance, putting us into the negative. THEN instead of reversing the transaction, or cancelling the transaction just added $630 to the NEGATIVE BALANCE. We didn't find this out until we were at Walmart trying to check out at 830 at night (trying to buy groceries and dog food as we were out of dog food for 2 of our dogs) and our card kept getting declined. We went to the ATM to try and pull money out (as we KNEW we had way more than enough to buy $62 worth of groceries and dog food). And on top of that, Bank OZK doesn't have a 24/7 customer service call number, so now we have wait until the morning to go to a completely different branch bc this one is closed on Saturday's to have this rectified. THIS IS COMPLETELY UNACCEPTABLE. I get that mistakes happen. BUT FIX IT THE CORRECT WAY. AND JUST TELL US. Tell us you made a mistake and that you need a few minutes to fix it. I wish I knew the tellers name. But we are beyond pissed off right now. I seriously hope when we go into a branch tomorrow they are able to rectify this situation.

I have been banking with Regions for 25 years. Transferred funds to a different bank with online…read morebanking and was charged $3.00 for each transaction. And also had funds frozen that by Federally & State law are exempt, now have to go to court to have the funds released. So I have to immediately take the money out until I can get direct deposit processed and open a new account at a different bank.

Their service. In a tourist town, we paid $4 to get cash at their ATM. Asked politely for them to…read morebreak just one of the bills into smaller denominations. Even though our receipt showed a sizable account balance from my home bank and the brand new bills came from their ATM, they refused. They made a very bad impression and put a black mark on us ever wanting to become their customer.

Can't say enough good things about our experience with Diamond Lakes. We absolutely love Cindy, our…read moreloan officer. She was fast, efficient, and always available if we had questions or needed advice. Thank you, Cindy, for helping us. You are amazing !!! Kevin and Annette

I like them. I prefer credit unions to banks. Rachael usually helps me. So far, so good.read more

Friendly, efficient. Great experience with deposit of large check and getting notarized. They…read morealways seem to have a notary available at the US Banks. Great account rules for seniors too.

US Bank is the worst bank I've ever had. I opened an account in Utah & it was fine while I lived…read morethere. Since moving out of state, trying to deal with them has been so disappointing. There lack of services, surprise charges, etc. I'm DONE. Moving all my $ to a local Texas bank this week. Lack of online services, lack of customer services, etc. etc. Do not use them for a business as they lack services provided by any other bank including "online" banks. In a word, they are stuck in the 1970's and have not invested in services to stay current. I'm done.

Great bank! Friendly staff at Central Ave and Airport Rd locations. I'm very happy with my accounts.read more

Do not do your banking with this organization ! They make policies every hour according to what…read morefits their needs! You will have no banking services with your own money till you have been a customer for 6 months . They will fail to inform you of this ! The CEO is of no assistance! Take this word of advice from a past customer ! Stay away !