Took my car here with a massive overheating problem this week, car was fixed and back promptly,…read morefabulous service with no flannel, car was looked at promptly, and fault diagnosed within the hour. Came in under the price quoted too. Cannot fault them, very pleased.

Allan has carried out a lot of work on my cars over the years and I can't fault the service…read morereceived. He's always happy to help and the service is friendly and very good value for money. I get to use one of his courtesy cars, which is very handy. He rings me to check how things are going and the parts he takes off are always there for me to see, so I know what's been done. I highly recommend them!

Excellent customer service, you are free to browse without being pestered. The cars are all priced…read moreto monthly costs so it is easy to see what you can afford. I found the buying process with Josh easy and hassle free. They even delivered the car for me once it had a new mot on it. All staff are friendly and helpful including the garage staff. Would definitely recommend them to family and friends.

Mr Stewart McMinn - Plympton Car Center You sold me a Lemon…read moreAnd your team are now giving me the run around on repairs / refund. Is this how you want to treat your customers? In January 2022 my daughter purchased a low mileage Toyota from you and invested in the warranty package on the advice of the sales manager who stated sincerely that "if anything goes wrong we will handle it" Since then however we've had problems. The vehicle filled with water the first time it rained. Your service team couldn't find a leak and suggested I left a window open ? Multiple attempts to rectify this problem still haven't cured it. Other people tell me the door doesn't fit properly and question whether the vehicle was in an accident and improperly repaired. That issue is ongoing. No accidents were recorded on the vehicle history when I purchased it. More problematic however is the issue that started in March. The transmission overheat warning light indicating a problem with the transmission. (more on this below) Your sales manager (Neil) offered to process a refund / replacement on this vehicle on Monday April 11th 2022. I checked in with him, and have been informed that he is no longer employed. Did he really leave within 24 hours of my conversation ? Regardless, I am starting the conversation fresh with you. As the owner of the business I assume you aren't leaving any time soon. Transmission problem. Your service center have been looking at the transmission problem. In a follow up call from another sales person i was told that they couldn't find a problem. The sales manager suggested that I may have been riding the clutch or that the small engine of the car couldn't cope with hills and motorway traffic ? The car is automatic. So this leads me to believe that : A, The Service team never looked a the car. B. The sales manager who called me to report their "findings" was misled, or straight out lied to. C, The sales manager isn't aware that my vehicle, being automatic doesn't have a clutch pedal for me to ride. D, The sales and service team at Plympton Car Center, having sold me a vehicle and a warranty are now uninterested in upholding any part of their obligations to service the relationship. I want a refund. I no longer have any faith in your company or the team that handles post sales support.

Simon was very quick to respond to our job request and kept in contact throught our search.read more

Absolutely fantastic service from start to finish, these guys definitely know what they are doing…read moreand offered me great advise going forward. Car looks better than I've ever seen it, great service.