Ease of making appointment online was great; being prompted to fill in all of the medical and…read morepersonal information before hand is convenient. Location; lots of easy parking. Not the greatest shopping center to makes lefts in or out of. I grew up down the road from here and remember this building as Blockbuster. :) Ambiance: clean, modern, sleek waiting room. A little quiet and sterile, but for what the building is, that's OK. Care/service: was there for my daughter, and we no longer live in the area. Chose this place based on my Dad's recommendation, location on Google maps, and that it had great hours of availability. The gal at the front wasn't too friendly, but maybe her coffee hadn't kicked in yet because she was really nice when we were departing. The nurse and the PA who we eventually saw in the back were so warm and professional. They really put my daughter at ease. From walking in the door with an online scheduled appointment of 10 to leaving was under an hour. We saw two other patients exit, and the building was very quiet. I imagine that the wait can be FAR longer during a busier time of the day, so I am so glad that our experience was a prompt and as pleasant as it was!

Disclaimer: I did not care for this location at all. Which apple detailed below. Instead, I would…read moretry other locations. As no one plans to have to visit, sometimes one must. Red flags right off the bat: dirty lobby floors and glass paned doors leading to the back area The receptionist was so busy talking on her phone, being very passive, definitely not something one would expect with a business having "Urgent" in the name. The staff do not escort you to/or from your room. You are simply directed to room coming in, and pretty much on your own to find your way out. The unfortunate "Im' just here" attitude - ZERO empathy - is disturbing, as well. Most importantly, is that I was not truly heard by the treating physician, Kim. A barely 20 minute visit to the tune of $400... seriously??!! After this visit, I would sooner go to an emergency room.

Alliance Primary Care offers the best medical service I have ever experienced. I see the nurse…read morepractitioner, Kim, and she is absolutely wonderful. She takes the time to get to know her patients and is always there when you have a question you need answered. I was referred to this practice by a friend and have since referred several of my other friends. The office staff is always friendly and accommodating - they make sure office visits work with my schedule. The entire practice genuinely cares about their patients. I would never go anywhere else.

EXCELLENT doctor. He is not there to be your friend, he is there to give your child the best care…read morepossible. I learned that CHOA sends many of their patients to them, and he is able to get their conditions under control. He even does his EEGS in office, rather than make you go to the hospital for testing. If you care more for the conversation and friendliness of the office, maybe this guy isn't for you, bc their number one job is treatment not being your friend. But if the best possible care for your child is top of your list, then go see this doctor!!

Don't waste your time at this doctor! All he wants is your money and doesn't care for his patients!…read moreMy nephew has been under his care for epilepsy for the past year. He recently started to seize out over 10 times a day and is not able to go back to school until it is controlled. We went to his office to find out why his medicine has stopped working and let him know how seriously this is. He sent him to get bloodwork done. Three days later I called to check for the results and see how soon can he send over a new prescription. They received it and said the doctor will call me as soon as he comes in. I never got a call. My calls were ignored the rest of the day I called back to check when they were clearly still in office. Then they closed. :/ Now I must watch my nephew seize out for the rest of the weekend into the week until this doctor decides to look at his results. This office is small. They were quick to take us in and made us pay cash only. And now wait for no return calls. At this rate, we are better off to see the neurologist at the hospital instead. Don't come here!

Staff was very friendly and helpful. This is the kind of place you really don't want to ever deal…read morewith. However, I had to. From the reception area till the Doctor visit, it was as pleasant as under these circumstances can be. Parking was easy, and validated. Office was clean. Nurses were very supportive.

The type of care from Dr Nandy, Melissa, Pam up front, the entire medical team were with us from…read morethe very beginning and held our hands, hearts, & our hopes, until the ringing of the bell. We can't say enough about this practice w/ their immediate, proactive, and aggressive approach to cancer treatment cannot be overstated. We love them forever and if God Forbid, cancer should return to our family, though we have relocated to Savannah; there is only one place we will go to eradicate it. Northwest Georgia Oncology and only, Dr Nandy! Side note: there is another doctor in the practice named Doctor forehand who was absolutely awful and I would go so far as to say incompetent. So if you go to the practice, make sure that you insist on Dr. Nandy folks. PLEASE do not let your loved ones be touched by Doctor forehand. My husband would not be alive, were it not for us ignoring Doctor forehand and his malpractice worthy advice for us to do nothing... and come back in five years! We instead, followed our guts remained steadfast in our proactive approach to his medical care. Days later we found Dr. Nandy and my husband had stage 3 Adenocarcinoma esophageal cancer with lymph node involvement. No joke. Forehand should lose his license and Dr Nandy should take over the whole practice. IMHO. Dr Nandy and his entire staff literally saved his life.

I had a very disappointing experience at Piedmont Urgent Care. I came in with painful urination and…read morepainful, swollen lymph nodes and was met with a complete lack of compassion or concern. Dr. Kim performed no real assessment and offered no solutions beyond a basic urinalysis. I had to ask for bloodwork, and I also had to ask for a prescription to help manage the pain I was experiencing. There was no attempt to investigate the cause of my symptoms or provide meaningful guidance. I was essentially told that if I wanted any real effort in diagnosing the issue, I should go to the ER or see my primary care physician--making the urgent care visit feel pointless. The entire interaction felt rushed and dismissive. Dr. Kim seemed impatient and irritated by my questions, and the initial consult lasted no more than three minutes before he excused himself, saying he had other things to do. I left feeling unheard, unsupported, and no closer to understanding or resolving my symptoms. This experience fell far short of what I would expect from an urgent care visit, especially when seeking help for something painful and concerning.

Everyone was very cordial, and communicated whenever they needed information from us. Our nurse was…read morevery upfront about wait times and pricing. She tried her best to get through taking vitals and everything so the doctor could see us as soon as he was done with the several patients ahead of us. She was so kind, and that made the experience less stressful--no one wants to have a problem bad enough for an urgent care but this one was trustworthy!