I recently sent my wife a package from the States to the Philippines and used DHL as my trusted courier. You can imagine my shock and dismay when my wife informed me that she was contacted by the delivery man, via phone, and informed that he wouldn't deliver her package to her home address because he wasn't from there. She was forced to go into town to pick up her parcel, eventhough she informed the driver that she had an infant to care for If anyone from DHL is reading this, I have photos to back up my complaint. read more

Dhl - My wife forced to meet delivery man in town, because he refused to go to her home address, because he wasn't from the area. - Muntinlupa, NCR

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When I was living abroad, my mom would always send me Jumbo Boxes from Manila with lots of treats and anything that she felt I needed to help me not miss home so much. On occasion, I would ask her to send some souvenirs for my friends from all over the world and other goodies I could share with them too. DHL was always the service that she would use and we never experienced any issues when sending packages abroad. Sometimes, I also still send birthday gifts or special packages to my close friends from all over the world. I don't even think about it, I just go directly to DHL because we have tried and tested their service and efficiency. We never had any problems or issues with any of our packages and sometimes when we are abroad and have over shopped, we would send used clothes and other items via DHL to make more space in our luggage. All the items get to Manila safe and sound just after a few days. Its excellent and well worth the price because at least you are sure your package will arrive safely without issues. read more