The name says it all. I was a bit disappointed at first. I…read morehad scheduled an appointment for an estimate, although, to be fair, I already had a good idea of what the work would cost. After reading reviews, I knew my decision wasn't really about the price--I was planning to hire Top Tech anyway. What disappointed me was that the estimate appointment had to be canceled that day, and I was even more frustrated by the interaction with the lady on the phone. As a business owner myself, I believe in taking care of customers and honoring commitments. If I have to do the job myself, I do it--I don't cancel on clients who are depending on me. The phone conversation felt rushed, and it seemed like she was trying to get me off the phone as quickly as possible, which I found annoying. However, Zach came out later that same day for the estimate, and he completely changed my impression. He was professional, honest, hardworking, and got straight to the point. It was 92 degrees outside, and I genuinely felt for the guy working in that heat. He provided a fair estimate, scheduled the work for the next day at 1 PM, and then actually arrived two hours early. The quality of the work was outstanding--top-notch service. My brother is an electrical engineer, so I have a decent understanding of electrical work, but he lives far away. I still have a lot more projects to complete around my house, and I will definitely be calling Top Tech again. When I do, I'll be requesting Zach specifically. Highly recommended.

These guys use AI to respond to inquiries really fast and efficiently so they can try to claim the…read morelead, which they do well. It's a pain in the arse to get scheduled. They don't use the info you put into the request, so you have to tell them everything all over again. After that, just hope you're the tech's first call of the day. Otherwise they won't show up until they finish their previous jobs, if they show up at all.

I usually don't leave reviews, but I read them, and I rely on them, so I'm leaving this to help…read moreothers avoid wasting their time. I contacted Jonathan, the electrician, and during our initial phone call he seemed interested in the project and even provided some information. I offered to email him the home inspection report so he could review the electrical work needed. He provided me his email, and I sent it right away. I didn't hear anything back. I followed up with a text to ask if he received the email and even sent a screenshot of the issues, just in case. Still no reply. That evening, I sent another text message asking if he was interested in taking on the project. Nothing. He sent me a text and said he'd call me at 6:30 p.m.--that time came and went without a word. All Jonathan had to do was say, "No thanks." That's it. A simple response would've been respectful. Instead, I was completely ignored. If you're reading all the positive reviews, I'm now wondering if they're fake. Let this be a reality check. Based on my experience, Jonathan is not professional, not courteous, and definitely not someone I would trust with my time or home. I'm not looking for an apology or excuse. Just honesty which he clearly doesn't have.

I have had Jonathan of J&J Electric out at my house in Haslet, TX about 5 times since buying my…read morehome in May. He's done a little bit of everything for me, like replace and install new outlets, install can recessed lighting, wire for a new water heater, troubleshoot my doorbell wiring, and replace light fixtures. I still have a few more projects for him as well. He's been my go to guy on all of the electric issues at my house. His prices are extremely affordable and gets the job done quickly. I will not hesitate to recommend him to my neighbors. Great job Jonathan!

I recently hired Hop To It for an outlet repair, and the experience was nothing short of amazing…read more The electrician arrived promptly, was professional, and handled the repair with skill and efficiency. The workspace was left clean and tidy. The price was what I expected and true to the estimate. I highly recommend Hop To It to anyone in need of electrical services.

I would advise you NOT TO USE Hop2it…read more I had a GFCI issue that shut off my refrigerator. I called Hop2it for their expertise. Instead of working my problem, they focused on upsell opportunities unrelated to my problem. 90% of their time was spent looking for and quoting upsell opportunities presented in multiple proposals that I never asked for, and never wanted. Worst of all. They didn't fix the problem. The electrician replaced a GFCI but the very next day, the new GFCI stopped working and I was back to where I started. Despite informing them of this, they have been non-responsive as of this posting. In the end, my problem had nothing to do with the GFCI itself. It didn't need to be replaced. The problem was an 88 cent electrical outlet. If the electrician spent as much time diagnosing this 3 outlet circuit as he did generating unwanted proposals, this review would be much different.

Chris responded quickly for an assessment and a project bid. He explained exactly what he…read moreenvisioned for the scope of our project which was a complete electric panel replacement, surge protection and proper grounding following a lightning strike event. Dodson was not the lowest bid but I felt they were the best bid based on what they intended to do and how it was explained. As it turns out, I was right! Their work was outstanding. We experienced no problems at all with really good communication and follow-up for circuit breaker labeling. I would highly recommend them as extremely knowledgeable, competent and thorough.

Amazing customer service, and soooo knowledgeable! I had them come out to get my home wired for a…read morehot tub. They were able to get me a quote and on the books pretty quickly. When the hot tub company came to install they said the wiring was done incorrectly. I called the company immediately, and within a few minutes got a call back from Chris. He was on the phone with my hot tub company trying to explain to them that he had done the job correctly, but my hot tub company wasn't having it. They were refusing to install because "it would void the warranty". They left my hot tub uninstalled until I could sort through the electrical stuff. Chris rushed right out to try to get here before they left, but the company was gone within minutes. Chris arrived and I put him on the phone with the company's "master electrician, and within minutes the hot tub company knew they had made a mistake. They admitted he had done the job properly, and basically knew what he was doing better than they did. Chris didn't have to, but he finished the installation process for them. He saved me from having to wait another two weeks for the hot tub company to come out and finish the job they never even started. I will be using this company for all of my electrical needs, and I highly highly recommend!

Came out on Fathers Day when we needed a circuit breaker replaced on our panel. Very thorough and…read morefriendly

I had them do some work for me and they did a decent job. I was going to hire them for another…read moreproject but before scheduling they require half of the total price as a down payment which was $1.4k. I ended up having to cancel and they haven't refunded me my money despite numerous requests and have further stopped responding to me. And the number I had been using for them no longer works. So I don't know if they've blocked me or what, I now have to figure out how to get me money back for a job they didn't perform.