The ferry terminal:
A terrible place if you are a foot passenger having to wait for embarkation. The seating area does not provide enough seats, before departure the whole place is packed and overcrowded. A nightmare! There is no restaurant or café nearby which makes waiting an even bigger nuisance. No taxi rank around either. Regarding customer friendliness the whole place gives you the feeling that you have travelled back in time The ferry:
The ferry (Dana Sirena) does not offer much, too. The restaurants are overpriced, the quality of breakfast is ridiculous. Cabins and bathrooms are not always spotlessly clean.
The quality of the service DFDS offers regarding the Esbjerg-Harwich service reflects the fact that there is no competition (the nearest alternative ferry connection is one of the services departing from the Dutch coast). If you just want to travel safely from Esbjerg to Harwich DFDS is kind of acceptable but do not expect anything like a cruise ship feeling or any luxury you probably have experienced on ferries in the Baltic Sea. A very basic experience read more