Average time spent in this satellite DFA office for passport renewal/application is probably around 2 hours. And that's with a full house already. Good enough, right? If you're a senior citizen/PWD, it takes less than 30mins even! Definitely a welcome contrast to other government offices, even satellite ones in malls (*cough* NBI *cough*), where you take a whoooole day to line up and just end up being confused with the procedures. Here, everything's pretty much streamlined:
(1) You schedule an appointment online and fill out the forms there,
(2) show up on your schedule,
(3) flash your appointment sheet to the guard to enter,
(4) have your papers initially checked at the Information Counter and then get a queuing number,
(5) proceed to the processing area and wait to be called (it's bank-style and your number's supposed to be flashed onscreen along with the corresponding counter to go to),
(6) hand over your filled out docs and old passport/IDs to the officer,
(7) pay passport processing fee at the Payment Counter (regular-P900, express-P1200),
(8) move on to the Encoding Area and wait your turn for pictures & finger prints, and to double-check all info. Then you're done! You can also go to the Courier Counter if you want your new passport delivered. Otherwise, it's exit time!
Of course you still experience ridiculous process kinks if you're unlucky like me and you encounter powertripping security guards who change up the process as if necessary lol (not issuing numbers and manually controlling the line; randomly showing up to look through your documents, unstapling them, then stapling them again with flourish according to what he thinks should be shown at the counter; intercepting you at the payment counter to act as middleman and hand over your own money through the window then hand back change like it's a 3-person job to pay to the cashier...) but just keep your cool and shrug off (laugh off) all the illogical eccentricities. Hahaha. Like I said, even with a full house (and some weirdness), it'll all take just about 2 hours and you're out of there. Travel tiiiime! read more