Excellent service. I entered just one minute before their closing time, with two bulky items to…read moresent off. And I hadn't even wrapped them. The shop keeper helped me with all the necessary packing materials and waited patiently until I had finished packing and addressing both parcels - almost half an hour past their closing time.

Eine Frechheit ohne Ende! Gefühlte 100 Leute in de Schlange und 4 offene Schalter!read more

Deutsche post is the worst service I have ever seen and used…read more I sent a package from Koln to myself in USA. The package with all the important documents was damaged and almost all the contents lost. This damaged package was delivered after about 50 days.

This place is honestly the worst. Rude and lazy customer service. The concept of their obligation…read moreto delivery your package is nonexistent, regardless how important your delivery is. If they're busy and they haven't sorted your delivery they'll say come back tomorrow instead of spending a couple minutes to search. They'll lie and say your package is with the driver. Sometimes they'll say it's not there even if you've tracked it. DHL Kunde service will tell you their lying, yet can't do anything to help. All these things happen repeatedly and mind you the wait is often 30 minutes just to reach the counter. The people are jokes.