I needed a malignant cancer removed. I got an appointment very quickly, great people! Very…read moreprofessional and very sensitive to the stress of the situation for a person who has no experience with the disease. I highly recommend them to anyone who has a need to deal with skin cancer.

Dr. Sorace is outstanding. Very caring and very skilled! I would highly recommend him to anyone who…read moreneeds Moh's surgery.

I rarely leave negative reviews, but I feel it's important to share my experience in hopes that it…read morehelps others. I initially went to Sonterra Dermatology because I was suffering from severe, persistent hives and an extremely itchy rash that had become unbearable. At my first visit, the physician assistant performed a skin biopsy and diagnosed me with contact dermatitis. When my symptoms continued, I returned and saw Dr. Matthew Malan. The appointment was very brief, and he recommended patch testing. I scheduled the test, but when I arrived for my appointment, I sat in the office for 30-40 minutes before being told they had accidentally used the patch test that had been set aside for me on another patient. They apologized and told me they would have to order another one, delaying my testing by another week. When you're dealing with relentless itching, hives, and sleepless nights, that kind of delay feels overwhelming. The following week, I returned for the patch test. Before applying the patches, the nurse commented that my back was already very inflamed. Despite that, the test was still administered. When I returned for my final reading, Dr. Malan immediately said the results were difficult to interpret because my back was so irritated. Then, almost as an afterthought, he said he thought I was allergic to nickel. He told me that a nickel allergy was "the worst thing in the world" because nickel is everywhere and compared living with it to "walking through a jungle of poison ivy" for the rest of my life. When I asked if there was any treatment or medication that could help, I was told there really wasn't anything I could do other than buy a nickel test online and check everything around me. I left that appointment feeling discouraged and hopeless. Thankfully, I sought a second opinion. My concierge physician performed a thorough medical evaluation, including blood work to rule out underlying conditions. Everything came back normal, and she diagnosed me with urticaria and referred me to an allergist. The allergist ultimately diagnosed me with Chronic Spontaneous Urticaria (CSU), confirming that my hives were not caused by a nickel allergy. What disappointed me most wasn't simply that the initial diagnosis turned out to be incorrect--medicine isn't perfect, and diagnoses can evolve. It was the overall experience: the scheduling mistake, performing a patch test despite my back already being significantly inflamed, the lack of discussion about the limitations of the test under those conditions, and leaving the appointment feeling frightened rather than supported. I hope this feedback encourages greater attention to patient care, communication, and ensuring diagnostic testing is performed under appropriate conditions. Patients who are suffering deserve to feel heard, informed, and given confidence that every effort is being made to reach the correct diagnosis.

Dr. Metzinger and her staff have fought hard on behalf of my daughter dealing with insurance…read morerejections, appeals, and bridge programs to get her the medication that she needed to treat her skin condition. I am so eternally grateful for their efforts!

Very rude staff! Does not return phone calls and Dr Rainey was unprofessional and unwilling to…read moreoffer any alternative treatment when my insurance denied coverage on a drug! Nemluvio drug company also refused to communicate with me regarding my application for financial assistance! This is patient neglect!

I have been a patient at this practice for a few years now and I love my normal doctor but she…read morewasn't available- so I saw Dr. Rainey and it as a horrible experience. I paid my $40 deductible to spend exactly 6 minutes with her. She looked at one of my concerns very briefly and prescribed something I am already taking and was she surprised when I said I was already taking it. Like...shouldn't she know the meds that I'm on? I expressed my frustration with my condition and asked about an alternative treatment and she laughed and said "good luck". I'm shocked at her behavior and unprofessionalism. What a waste of my time and money. Wouldn't recommend to anyone. I'd like my money back so I can see a doctor who would be willing to actually try and help me.

This was my first encounter with this office. Everyone were very nice and professional. Dr. Chad…read morelistened to my concerns and took his time. It was a very thorogh questionaire and examination. Can't wait to go back and start my treatments.

Can't say enough great things about this team. They take care of their patients and ensure they are…read more100% satisfied. I honestly am 100% satisfied. My wife and I both have been coming here for over a month. The treatment we've received has made a tremendous difference in our quality of life. The cost is acceptable and the customer service we receive will keep us coming back as we need too. Thank you to all the team at HCPM!!

I would give 0 stars if I could. Stay away. They do unnecessary procedures. Won't forward my…read moremedical records Rude. the list goes on !

This place is great, I made an appointment and filled out everything online so once I checked in I…read morewas quickly seen. Ivanna Saucedo answered all of my questions and was very helpful. My appointment was quick and efficient. I would definitely recommend and go again.

I have been going to Dr. Catherine Tisdall for about twelve years. I had a history of skin cancer…read moreso it was very important to me to get the best dermatologist possible. She is Board Certified, had other great medical qualifications and glowing patient reviews. These were all important to me as a Health Care Professional. She and her staff have always explained and discussed procedures or problems that have arisen. I have been notified of any test results quickly. Treatments have been scheduled in a prompt manner. Follow up appointments are scheduled prior to departure from the office. Staff is always friendly and professional. When I had positive lab results, Dr. Tisdale contacted me by phone and set up a follow up appointments for treatment immediately. I have also had a deep chemical peel which required several weeks to recover from which was expected. My complexion before the peel had substantial sun damage but after it was smooth, beautiful and the sun damage was completely gone. The treatment was uncomfortable but was well worth the discomfort. The office phones are answered promptly and appointments are easily scheduled. I have also been seen by Nurse Practitioners at the Helotes practice who were also very professional and competent. I highly recommend Dr. Catherine Tisdall.

I am a long time patient of Dr. Tisdall and I have referred a hand-full of friends her way. Sadly,…read morethey have all had bad experiences but not from Dr. Tisdall. They were seen by other office staff. It's a bad feeling when someone close to you compliments you and you share your secret (a great doctor) but they have a less than great experience. Until today I shook it off as bad luck for all 5 of them, but I jsut spoke to Victoria who was RUDE. I believe she's a assistant of sorts, never-the-less her attitude and willingness to help me or give advise was void!! I should have taken the time years ago to write i positive review, but I think I did that by referring my circle of people. This is an attempt to get the word out to Dr. Tisdall about her staff.

Always a great experience! I get Dysport and the results have been phenomenal. Also, I just LOVE…read morehow easy going Dr. Jessie is and how she is always willing to listen to my questions/concerns. Would highly recommend.

I can't begin to tell you how AMAZING Dr. Jessie Sandlin is! I came in for Botox and lip fillers…read moreand she did such an amazing job. She is very thorough and explains everything before and as she's doing it. No one wants to look like they've had work, she made everything look so natural. She offers many other services if you're looking to improve the quality and appearance of your skin. I am so happy with my results, can't thank her enough!

Dr. Nutt-Taylor in my experience embodies the old school mentality that the doctor doesn't need to…read moretell the patient what she's going to do, and is not interested or willing to listen to anything that she didn't do right or explain in advance. Like it's her practice, she's the doctor, and doesn't have to listen to anything she doesn't want to hear (even when she has embarrassed her staff by her arrogant responses). It was also my experience that she is not current in her medical skills, declaring that a face/forehead skin cancer spot removal was not appropriate for a MOHS procedure (turns out to be wrong by both the literature and the new dermatologist I'm seeing after concluding I would not go back to this doctor). Extremely negative experience.

I am extremely grateful for Dr Taylor and her staff. Having made several trips to visit her office,…read moreI've found the staff to be on top of everything to do with my situation. Dr Taylor's attention to detail led her to find things in my skin others have missed, things that were biopsied and needed to be removed. This is my go-to place for skin treatment.