I am so glad I found this place, because I am finally seeing real noticeable results. The staff are…read morevery knowledgeable and caring and know exactly what I am needing. I couldn't be any happier with the improvements on my skin and am planning to keep up with follow-up care session as long as I can. I will post updates periodically. Thank you, Charm Laser!

I want to give them more stars than 5,but unfortunately there r only 5stars…read more... It's my first place to do skincare in Texas I had skin care in a few different places before but it was kinda waste of money and times BUT! this place is just AWESOME! Every technicians are very professionally doing their job and take care of the customers. I'm so happy to see my skin getting better after every single treatment. Anyone who wants the better skin and try it here!

My teeanger has had the best life-changing results with Milan. PCOS under control with LHR…read more Thrilled with the company & this wonderful team.

The number one tip I have for you is BRING A JACKET/BLANKET depending on what you're having done…read more Oh boy the treatment room stays cold due to the nature of the machine! Everyone has been super nice and I believe they are fairly priced in comparison to some of the other places you could sign up to get treatments at. Plus, Milan has lifetime guarantee and various locations across the United States in the event you move in the future! As with all laser hair removal, be sure not to get any sun prior to your appointment as they will turn you away and require reschedule -- for your safety! Since it's a lifetime guarantee you can take breaks during the summer or if you need to get the process on hold for any other reason!

I'm so happy I got my lips done with laser away! I was a little scared because I didn't know who…read morewas injecting me at first but they are very professional. Karen, my injector, did a wonderful job guiding me through the process. She helped balance out the evenness in my lips and gave me exactly what I told her! I also love that I payed everything upfront before getting them done. At another med spa I had been to you pay after and are required to tip. Obviously I would tip, but with laser away its all up front which is great! The only thing that I feel like LaserAway could have is music while patients are getting their lips done/other procedures. I've been to another medspa before and they did that and I like it. I will be back!

I came in for a tattoo removal and filler consultation, was very clear about what I wanted, and was…read moreassured they could deliver exactly that. Based on their confidence, I paid upfront for tattoo removal and 3 syringes of filler. Right after the first tattoo removal session, I was told the tattoo removal wouldn't work because of the ink color -- something they absolutely should've mentioned before selling me a package. With the filler, I was only given half a syringe (with no explanation until after I paid), the filler was placed wrong and was injected on the inside of my mouth as opposed to around the lips where it's supposed to go. It was done in small section so you could see where the product was and wasn't. I was told that it would need to be dissolved because I had a bad reaction- I've been getting filler for years, but again trusted them, so I got it dissolved and came back. When I returned to get the rest, they told me they'd thrown it out because "they can't store it so I need to purchase more" Again -- never disclosed until it was too late. I asked for a refund and was told several times it was being processed, but months went by with no response. I followed up constantly, stayed patient and respectful, and was either ignored or brushed off. Finally, someone from their national office called me -- he was rude, aggressive, and sarcastic from the second I answered. When I asked him not to talk over me, he paused for a full minute just to say, "Just wanted to make sure you were done before I was allowed to speak." Then he hung up on me when I address his behavior. I spent thousands of dollars here and got nothing I was promised. Now I have no thousands of dollars in credits that I will never use. They lie to make the sale, botch you, dodge accountability, and treat you like an inconvenience if you ask questions. Worst customer service I've ever experienced. I never wanted to embarrass myself by sharing photos of my lips, but want to help anyone else who is considering going here. Save your time, money, and sanity -- go literally anywhere else.

Awesome service. Super friendly and efficient staff. They were able to accommodate me with…read morerescheduling my appointment for the same day. Thank you!

I'm not sure what type of new management this company is under, but the experience has changed…read moresignificantly since I first became a customer. When I initially joined, the customer service, communication, scheduling, and quality were consistent and professional. Recently, however, all of those areas have declined. Scheduling has been repeatedly overlapped at multiple locations. I was made to feel uncomfortable to the point that I chose to drive 30 minutes to another location instead of the one only 10 minutes away--only to experience the same overlapping scheduling issue again, despite booking my appointment 2.5 weeks in advance. Overall, my experiences with Milan have historically been very positive. While there were some recent changes that impacted my experience, my visit to the Irving location and my conversation with Brittany from the Resolution Team reaffirmed the high level of quality and customer service I've come to expect. This particular location did not reflect the consistency I've experienced in the past; however, the Irving team demonstrated that the standard of care and professionalism is still very much present. I would recommend Milan, as the consistency and quality remain strong.

POOR CUSTOMER SERVICE . . . they were texting like crazy to get me in for a digital skin analysis…read moreand so I went. I arrived 5 minutes early and had to wait 20 minutes. Since I was on my lunch hour, I inquired as to when I might be seen to which they became angry that I even asked saying they were busy although I was the ONLY PERSON IN THE SPA!!!! I never received my digital skin analysis even after inquiring about it. It bothered me because it seemed to be a waste of my time to visit the spa without the analysis, so I inquired again via text. NO RESPONSE. But, rest assured, they still keep sending me ads for other treatments! And yes, they have replied to that number in the past. JUST POOR, POOR CUSTOMER SERVICE!! Bet they don't treat those Dallas Cowboy Cheerleaders this way!!!

They are refusing to honor the gift card my husband purchased a few months ago that is clearly…read moremarked as valid until 12/24/2929. They have stolen $300 from me. Shame on your terrible people.

Came here for lower leg laser skin removal. I forget the girls name (sorry!) but she was really…read morenice and went through the whole process. The actual laser part only took about 10 minutes so it's a quick in and out. Highly recommend them!

Amber is awesome. I'm very pleased with results after 3 treatments and I will have 2 more. She's…read moreFast and friendly. I've had great results!

Pamela is professional and has great bed side manner to make you feel comfortable during your…read moresession. I have done laser hair removal before and was not seeing the desired results and the pain level was high. I did research and found Solei uses a soprano machine that is more effective and virtual pain free (hence the increase in price compared to other laser services). Take it from someone who has done both, your laser experience will be so much better using this laser. I've only had two sessions and already notice a dramatic difference. Looking forward to not having to shave my legs in 2020 and beyond. Do your research and schedule an appointment at Solei!

Pamela needs a lesson in customer service. After posting my review, I got a couple of phone calls…read morefrom her. I understand if someone wants to call and check up on their client, learn from their mistakes or clarify a situation. But this wasn't the case with her calls. She was very long winded and rude about justifying herself, her licensure and her services. I wasn't able to get a word in, so I hung up. She then called back and continued talking so I just muted the phone and let her do so. When she finally noticed there was no response on my end (which was over 5 minutes later,) she hung up and called back again. I did not pick up, so she proceeded to leave another long winded voicemail. Her level of unprofessionalism was borderline harassing to me. I have the right to form my own opinions and a right to post them so others will know in advance. At the very lease, I recommend scheduling an appt for a consultation so you can meet her and decide for yourself before purchasing a Groupon or any services.

First let me say I absolutely love Mel. She rocks…read more I went for a wax it being my first time I was extremely nervous. She assured me that once I had that one done the next wouldn't be so bad she was correct. Mel helped me relax, she talked to me while doing it we laughed and talked some more before I knew it I was done and felt like a new woman. The ambiance is very homey and relaxing it's like you enter into a scared place an escape from the outer world I highly recommend Meldusa's Posh beauty Parlor over and over again.

This review is for Mel's lash extension service. It's been two weeks since my visit. Since my…read morevisit, I've only seen about 7 of my lashes fall. Usually I have more missing, as my lashes are thin. Mascara almost always makes them wither. They are still looking lashy until now. I'm enjoying the natural appearance. She mixed up the lengths to make it like so. I found Mel on Yelp. It was easy to get a hold of her. The spa services are broken down and there's a link to email her. She got back to me within a couple days. We exchanged cell numbers and there was no lack in communication. I'd actually booked an appointment before even settling into our new home state. She's very organized. Her follow up prior to my appointment was timely. The reminder received on the morning of the appointment was excellent. Mel has a very warm and friendly personality. She's personable and relatable when lashes were getting done. Great business etiquette!

Shelby was INCREDIBLE! I am beyond pleased and the results look better than I could have ever…read moreimagined. I never in my life thought I would have nice lips and now she made that dream come true. She is so calm and professional, knowledgable, and made the whole experience amazing. I also got Botox and am so very pleased. Catherine at the front desk also demonstrated excellent customer service throughout the entire process. Thank you so much!! Highly highly recommend!

Top photo: 4/11/2025 Bottom: 6/1/2025…read more Loving the results of my first masseter Botox! Skin Spirit fit me in for a last-minute appt before my CA trip. It was quick and painless. Thank you! My new go to place for my beauty needs! Plus I love the aesthetic of the clinic!

This place is the least professional, least qualified offering of services in the Metroplex…read more They do not have on-site physicians or nurse practitioners so they outsource through some weird 3rd parties. They have insane cancellation and penalty provisions (also outsourced) and they only have one practitioner who is usually posting bikini pictures on instagram. Don't plan anything within 2 hours of your appointment either because you will wait in a room for up to an HOUR due to their short staff, lack of practitioners and complete disorganization. This is a puppy mill style operation based on zero substance. Any other option preferred. Stay AWAY from this sub-standard 'spa'.

Not only is Dana and her entire staff, friends of mine... but they also surpass any other services…read moreof injectables I've received.... I live in Scottsdale Arizona....the home of medical enhancement's and I wait until I get to dallas to get the best Botox and other treatments available!! Thank you, Botox Barbie and your entire staff for always making me look, absolutely my best !!!! Because every age is too young, to look too old!