This guy is awesome! Helped my tenant out with the hot water and was able to fix the next morning. Price was very reasonable and Will recommend to anyone who needs water heater service! I will use again when needed! read more

Adrian was very responsive with the minor water leak issue for the tank he installed more than two years ago. He came in the same day to check and replaced the water heater a few days later. Adrian managed everything from water heater company replacement request, installation, and haul away. All at no charge - covered by the warranty. He is very professional and friendly. I am very thankful that his company installed the water heater for us. Highly recommend. read more

I spoke with Adrian over the phone yesterday and was impressed with his service. He is my go-to plumber. When you need quality service and clear communication, he is the one to call. Thanks, Adrian! read more

After getting a total runaround from the plumber that installed our previous water heater (only 18 months ago) and being without hot water for a week, I finally threw in the towel and called Adrian. Right away I could tell I was getting straight talk and accurate info. The previous plumber was telling me that I had a faulty controller that wasn't covered by warranty. I was told how difficult it was to deal with Rheem regarding the warranty. They suggested that I buy an entirely new heater and that they'd give me a price break. So Adrian shows up and inspects the equipment. He calls Rheem on the spot on speaker so I can hear the entire convo. He knows their drill and gets through their b.s. and in 15 minutes I have the replacement parts being shipped overnight at NO COST. When the parts arrived I called Adrian and he came out the same day to install. Adrian is a pro and a nice guy. I wouldn't use any other plumber. read more

My water heater furnace burner failed and the showers were a lesson in cold water torture. Called Adrian in the morning. He was very responsive- so easy to contact via text. Walked him through with pics via phone. He called supplier to ensure he had the right parts. Arrived on time and did a wonderful, thorough job. Truly a professional with amazing work ethic. I highly recommend - thankful for the previous reviewers. read more

Not too sure why I haven't reviewed Adrian and Dependable Water Heaters but here we go.... Ever had a bad day? Not just any bad day... but a BAD BAD DAY!!! Mine went as followed: My alarm for work went off late causing me to panic. I immediately head straight to the shower and let the water run|heat up- or so I thought it did. I hop right in and am left cringing and am in complete shock due to the ice cold water that is now drenching me. With no time to spare, I suffer through what felt like the longest shower EVER [not it a good way]. I jump into the car half frozen, wet hair dripping, and I begin to weaving in and out of traffic hoping to get into work sooner than later. Traffic comes to a complete halt and the rest of my day was pretty poopy to say the least. With all that said, I couldn't wait to get home and have this headache fixed. I was in a panic to have our water heater looked at, fixed, and be done with this unexpected stress. Thanks to Yelp I found DWH. Not really knowing much about this stuff, Adrian took extra time to walk me through the entire process. I appreciated his honesty, care, and LOVED the fact that I didn't feel pressured to do anything. Fast forward: the busted water heater was removed, replaced, and everything was done in a timely manner. The man legit made it look easy peasy. 5/5 stars for Adrian and DWH. The reviews do not lie and this business comes highly highly recommended. Keep up the great work, you are an absolute life saver!!!!!!! read more

Highly recommend! Super friendly and helpful! Instead of making me wait to schedule an appt and pay a service fee, he helped me troubleshoot over the phone and then referred me to appropriate service provider. I would definitely reach out again should we have water heater issues in the future. read more

Adrian is so amazing! I messaged him since it was late at night, but he called me almost immediately to discuss replacing my moms 20+ year old leaky water heater. He explained the process in words I could understand, provided a quote and was available the next morning! He was very good at communicating about his ETA and was quick with the replacement! I recommend him to anyone as he runs a great, reliable business! read more

My water heater needed to be replaced and I got a quick response from the owner! Explained my situation, sent a few pictures and he came the next day! Job was quick, service was friendly and informative! Owner is super friendly and trustworthy! Highly recommended! read more

My heater broke down on a Sunday and (of all days) when I had house guests. I called many places. Adrian was the only one who picked up the phone. Now, here's something that doesn't happen very often. He diagnosed the problem and walked me through re-starting the water heater...all over the phone. Didn't charge me a dime for the help. Thank you Adrian! read more

A couple of months ago, my gas water heater couldn't be relit and in any case, approaching the end of its life so I found Dependable and called for a replacement. Adrian found out that it is potentially fixable by replacing the pilot fixture still, and gave me that option (which I appreciated). But since he hauled a new heater all the way already and spending another few hundred dollars for just a few more years seems undesirable to me, we went ahead with replacing the heater. Adrian was friendly and we had nice chats! And he gave me many tips which could potentially save me more hassles (and which also means money!) in the future. Also, he offered me a $50 discount in the end because it didn't take him as much time as he thought. What a nice pal! Definitely recommend using him. read more

Adrian is very nice and finish every detail well. My water heater was leaking and needed a replacement. He gave me exact quote from my pictures and our conversation. During his working, he explained everything to me before any further action. He always let me understand the risk first, and he did all he can do gently and accurately to avoid risk. He finished the replacement in one hour and the cost is just same as we agreed before his coming. read more

I've had a leak on the main water line. I know this means breaking through the concrete and is going to be expensive. It's been leaking lightly for a few weeks, but flow increased after the rain. I've had experience with Dependable Water Heater before. Adrian had installed our water heater. I know he is reasonable. So, I've called him. Adrian was working somewhere but said as soon as he could, he or his partner will come by. Even though it was a Saturday, David drove by within a couple of hours to check what's going on and to give an estimate. He checked closing and opening valves and checking the meter, including the sprinklers to make sure the problem is on my side of the meter. He gave me an awesome idea of routing a new line through a narrow grove between the concrete slabs to minimize the destruction and the estimate came to an optimal number. The next morning, to reduce the time we can't use the water, 4 of them came to get the work done very quickly and efficiently. I am really happy with the work. These guys are Pros and gave attention to detail. I really liked the way Adrian worked before and am glad that David is the same. They not only stick to what was planned while estimating. They see something broken close by, they point them out and fix them without asking for extra. In my case, the meter box was cracked and there was a small leak in one of the sprinkler lines. And they did them all with a great attitude. If you are a perfectionist like me, these are the guys you want to hire. read more

Wonderful experience!! I called and on the phone Adrian talked me through re-lighting my pilot light. His directions were excellent and he was very patient. He easily could have made an appointment to come out himself and charged me a huge service fee but he didn't! I would call again and hire him without any hesitation. read more

What I thought was a water heater issue turned out to be something much simpler... but I wouldn't have known if I hadn't called Adrian. He was very friendly and knowledgeable and was able to help me troubleshoot over the phone, letting me know it would save me $100+ rather than having him come out. Based on his recommendations, my husband was able to fix the issue. Thank you, Adrian! read more

Everything you could ask for... quick response, great price, great communication, and fantastic, friendly service.

We had a bit of an urgent issue with a bad recirculation pump, and we had no hot water. I called Dependable Water Heaters, based on a recommendation, spoke with Adrian, who took his time to hear what we were dealing with, and he managed to squeeze us in within a couple hours. Adrian identified what was going on immediately, helped figure out how to get the problem fixed, and completed the job. Top notch service---I highly recommend Dependable Water Heaters. read more

Contacted Adrian on yelp about installing a tankless water heater.  I changed my mind after our discussion.   The cost to install a tankless is almost 3x and also because the maintenance is a pain in da ass.  Flushing the good old fashioned 50gal water heater is a lot easier than a tankless.  Adrian's price was the lowest so I scheduled the install of a 50gal Bradford White.  He was in and out in an hour.  Quick and easy venmo payment. read more

Dependable Water Heaters - Like so many other reviews, signed by Adrian :p - Plumbing Near Me - San Jose, California

Adrian replaced the water heater at my home. Adrian is responsive, knowledgeable, and honest. Also, based on my research, his price was reasonable. My experience with Adrian from the initial call to finish of the job was pleasant and smooth. He certainly has earned my trust and recommendation. read more

Three words come to mind: Personable, Professional and Purposeful when describing Adrian and his service. The first describes his gift of conversation resulting in an immediate level of trust. The second word describes his approach to understanding the problem(s) at hand and skill with which he executes the solution. The last word embodies his love for his work, his care for his customers and his desire to make you feel your are in good hands. I have no doubt that I will be recommending him to everyone in my circle of friends, neighbors and clients. read more

Adrian was awesome. My water heater stopped working and he came out the very next day and put in a brand new more modern one. My water had too much pressure so he fixed and replaced my pressure regulator too. The new water heater he gave me looks a lot more durable and more well made than my old one too. He gave me a great deal and offered to come over again anytime in the day and on weekends too if needed. He is a guy you can really trust and will look out for you. I will recommend Adrian to all of my friends. read more

My neighbor just had issue with water heater and we called around to get some help. Adrian impressed us with his honest and fair estimate . The water heater was replaced promptly. I'm also impressed by warranty offered by Adrian . Nobody offers 3 years labor warranty but Adrian did. Thank you for the great work Well - two months after helping our neighbor , my heater gave up. I called Adrian and got same great service . His type of people are short in supply !!! Thank you and rock on !!! read more

My old water heater is over 20 years old. Although it's still working fine, I decide to replace it in case something happens. Adrian responded very quickly and came over the next morning with a perfect installation of a new one. He finished the work professionally, replaced a few old pipes with new ones, and walked me through all the details of maintenance. Really dependable to work with. High recommend him. read more

Dependable Water Heaters - Plumbing Near Me - San Jose, California

Adrian is the best! Our water heater went out on a Sunday and he was able to come by and replace that day. Super friendly and easy to work with. Thank you Adrain! read more

Adrian is great and here's my story! I received some dreaded photos of water leaking from the water heater on a Sunday evening. Apparently, my tenants has been ignoring the leaks for quite a while since the heater was still operating on its last legs. The water damage has rotted the platform and possibly the walls as well. If it wasn't for the the dead heater, the damage might even get more extensive. I called a few places in panic, and Adrian was the only one who took the time to analyze the pictures I sent, explained the whole situation and remedial actions. Fortunately, the damage wasn't as bad as we anticipated after he removed the old heater. The tenants only had to go a couple days without hot water because the platform has to be rebuilt, but I guess that's more than fair for their negligence. After the place was cleaned up and ready for the new heater, Adrian finished the new heater installation with precision and expediency. Highly recommended! read more

Our old water heater cracked (and was clearly beyond repair) on July 3rd. As soon as I noticed, I called Adrian. He answered right away, quoted us a fair replacement price, and was even able to squeeze us in for installation the same day so we wouldn't have to wait until after the holiday. He showed up on time and did a nice job installing the new heater. We had a great experience, thank you! read more

My mother in law had a flood in her garage. We had been in Monterrey, so water had been leaking from our water heater for awhile. We called Adrian from Dependable Water heaters and he was amazing. He was so personable and responsive. He was able to get us back up and running within a few hours, which we needed after a day of traveling. He also recommended another company, National Drying Services to clean out the water, dry the walls and get everything back to normal. They were very good as well. Thank you Adrian for taking care of us in this trying time. read more

Dependable Water Heaters - Plumbing Near Me - San Jose, California

Great person and very professional. Adrian replaced my water heater in a Flash! Thank you Adrian!

Adrian was super helpful this morning when we had no hot water! He returned my husband's call right away and with some pictures being exchanged was able to direct us on the issue! And by 9:45am we had hot water back! So thankful! So much happening right now this is a huge relief that it was a simple fix!! Thanks so much! read more

Our water heater stopped working, Saturday night of course. Because of its age, I assumed I would need to replace it entirely. Called Adrian Sunday morning, and he came over within a few hours. After looking at our water heater, he said he could try to repair it since it was still in good condition. He was able to swap out some of the control components and the water heater was back to life. His repair cost was a lot less than his quote to replace the entire water heater. I know I'm on borrowed time with the water heater, but I appreciate the option of a lower cost fix now vs a full and costly replacement. I'll be calling Adrian again when my water heater finally gives up. read more

If I can give Dependable Water Heaters (Adrian) 10 stars, I would. This guy is seriously one of the nicest guys out there, and it's the genuine nice, not the give-me-your-business nice. Also, reasonable price, prompt responses! Run-down of the situation: my mother's water heater was leaking unnoticed for quite some time (1-2 years). Adrian came by to remove the water heater, revealing a moldy mess, rotted stud and subfloor, disintegrated drywall. He took the time to explain what the process would be to repair all this and what pitfalls we may run into. He also recommended a restoration company to us, who also treated us very well. For the next two weeks, the water heater area had to be partially gutted and dried out of all the moisture and then wood and drywall replaced before Adrian could come back to finish the work. He followed up to see if we needed any guidance with the repairs. Adrian finally came back to reinstall a brand new water heater and bring it up to code. It was not an easy job since it's in a tight space but he did a fine job. Excellent customer service all around. I really feel my mother was taken care of. My mother is very happy with his work (trust me, it takes a lot to impress her). I definitely will be calling him again when my own home needs water heater work done! read more

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Adrian came recommend through Next Door app. I Called because my pilot light was out when we came home. He quickly asked me to go outside and he was going to give me directions on how to try to relate it I did tell him I tried using these instructions on the unit but he insisted I tried again. Within 5 minutes I had the pilot light back on. This is a person with integrity and is honest. It could have easily came over here charged me and Charged me a service fee but instead he did it over the phone at no cost. Totally a kind person And a good business person. Need I say more? read more

Adrian is awesome! He's knowledgeable, kind, and efficient. I wouldn't trust anyone else!

The 5-star reviews for Adrian are spot on. Thank you all, as I hope to add to the recommendations. My water heater went out and I called Adrian. He asked me to send photos, which is a great idea - he gets to diagnose the issue immediately and provide a solution. For me, it was a replacement. Adrian came out on the 4th of July!!! Who does this? And if they do, you are expected to pay additional fees.... not with this gentleman. Adrian texted me a time frame of arrival, then, an update... here by 11:45am. Adrian is personable as he is professional. If things go wrong, I know who to call. In addition to the water heater, Adrian installed a drip pan - something no other prior installer had done - a very nice touch to protect from overflows. I will always applaud and recommend Adrian to all!! read more

Adrian put in a new water heater for us. His rates were very competive and he was very pleasant to work with and very commicative during the scheduling process and as he worked on the project. I would highly recommend him. read more

Adrian is highly recommended, he is professional, informative, dependable and a great guy.  He was quick to respond to our call and available to replace our water heater at 9pm when everyone else said they would come the following day.  Thank you Adrian we will definitely refer you to our friends. read more

Adrian provided the best experience ever for dealing with a water heater leak. I woke up to a water leak from the valve of the water heater, and i messaged him through yelp at 6AM. He responded within minutes, and was available within a couple of hours. We spoke via text right away and he was able to quote base on pictures through text. He arrived on time, is very professional, and personable. He was able to fix the issue within a few minutes and i had a wonderful experience with him. He's also pet friendly :) I would recommend Adrian to all my friends and family and will only go to Adrian in the future. Thanks Adrian! read more

Our water heater began leaking and needed to be repaired or replaced ASAP. It was very convenient that Adrian's contact phone accepted text messages. He was very quick to reply and I sent over a few photos of our unit and he was able to diagnose the problem . He was able to come out the very next day and replace our damaged water heater with a new one. He is very professional and provides great service, and we'll definitely do business with him again. I highly recommend him. read more

Adrian sent Angel out on Christmas Day to replace our broken water heater. Super prompt, reasonable and Angel was absolutely wonderful. He did the replace quickly and explained the care for it in addition to hauling away the old unit and cleaning up. read more

In the process of cleaning out the garage, we11¹111¹ noticed the water heater was leaking