This place is horrible I had my appointment at 2pm it was 2:07 I called the office I'm out in…read morewaiting area I can hear front desk girl pick up phone and acts like doesn't hear me and hangs up so I walk up to the window and say I was the one that just called and says the girl will be there in 5 well it's now :20 and they still have not called me to check me in yet this is last time I come here it's horrible service I will make sure to contact insure for future reference

Minimum of 2 hours every time I've gone in- and this was as an established patient. Both dentists…read morethat we've seen don't take the time to answer questions. Ortho is just as bad, I wish I had chosen a different place for my kids' braces. I have to go find the orthodontist to ask for updates, and they have asked my teenage daughter about appt times (rather than ask me). As expensive as dentistry is, make sure you go with someone you can trust and who will explain what is going on. This place can't be bothered. The assistants are nice, but that's the only positive. Save your money/time and go elsewhere.

My daughter transferred to this office 2-3 years ago. She was traumatized at another office. Doctor…read moreRamirez has been our go to and our daughter is very comfortable with him. Doctor Ramirez is gentle, friendly and is patient. I am truly grateful and our daughter has been coming ever since. No other doctor I can trust. The office staff are kind, quick and knowledgeable. The staff take good care of our daughter when they are cleaning, doing X-rays, and ensuring she is comfortable.

if i could give it zero stars i would they pinned my child and removed her baby teeth with no local…read moreanesthetic my poor girl was bleeding and in so much pain! i dont recommend anyone with their kids here stay away!!

Absolutely the BEST dentist I have ever been too! I am jealous that it is just for kids…read more Starting with the staff and receptionist: The ladies at the check in desk were very sweet. Even had a conversation referring me to different places of interest since we are new to the DFW. How sweet of them to take the time (while no other customers were there) was to tell me places that might be fun to take my little one! The dental assistant was super sweet! Very good with my son! It's important to make sure kids feel comfortable and relaxed and my son was so comfortable with him. And he even made my son a balloon animal! How cool! As if it could get any better the dentist was just as awesome! Very knowledgeable and great with my son. Very caring group of people! Made sure to schedule in my son for treatment before he leaves for the summer. I really appreciate their kindness and would DEFINITELY recommend them to everyone! The office has toys and TVs for the kids to watch in the waiting room and in the operating room with Netflix which is great to keep kids entertained. I love that I was given several options for my sons treatment and they weren't trying to upsell me.

My son has been a patient here since 2016 and loves to come back. Dr. Rawaha has great bedside…read moremanners with my child. He also performed an oral surgery on him which i was freaked out about but it went well. The surgery was performed at Children's. For our most recent visit he had a new dental assistant. (Juan) This gentleman was awesome with my son! No exaggeration! He did very well with getting him to do X-rays and everything.

My daughter has special needs and this office was very accommodating and impatient with her. This…read morewas my daughters first visit and she was so excited after she left to come back thank you so much.

I absolutely love this facility, the doctor here is so kind and makes my toddler feel comfortable…read more They get you in and out and very professional. I would highly recommend this location to any parent

I visited this office a few months ago. My visit was traumatizing and I told the staff that I would…read morelike to never be contacted again. Since then, I have received countless texts & calls asking me to call back. I have blocked a handful of different numbers. Last week I received a letter in the mail, thanking me for choosing them. I did not. I have specifically not chosen this office. They texted me a few days ago and I wrote back asking them to never contact me again. Today, I received two text messages asking me to return some sleep device that I have never even heard of. I have no interest in interacting with this office ever again. I know they're going to write a response to this review apologizing and asking for more feedback so that they can improve. I don't care. This, and any other negative reviews I choose to write will be the only feedback you get from me. I have given you plenty of feedback, plenty of indications of how you can treat me so that I feel respected. It's clear that your office's desire for business is greater than your desire to respect me. If you're a trauma survivor, run from this office. I was upfront, asked them for help, told them how they could support me, and their response was telling me they "know how to handle people like me" and then the dentist continued to use a pick on my teeth and gums, all while literally telling me "I'm not doing anything. I don't know why you're upset" Gaslighting. Update: they're still reaching out. This office doesn't know when to stop.

We were patients of Doctor Lee's predecessor and met him when he was just a young new dentist. We…read morehave been very fortunate to watch and be a part of the growth of the practice in the last couple of years. It's a joy to go to your dentist appointment and have the entire staff know you and greet you as family. My kids have never known another dentist and he has been great with them. I would definitely recommend Kids and Grown-ups.

doctors are very nice and stuff, the terrible and horrible person is the manager denise i think her…read morename is. she is clue less and looks clue less of everything. but very active with her ipod playing candy crush lol!!!!

From the owner: Dental Care for the Whole Family, Specializing in Children's…read moreDentistry & Hospitalization. We know there's nothing in the world that gives parents more joy than seeing a warm smile spread across their children's faces. We want your kids to have everything in the world to smile about - unabashed, confident, and beautiful. At Cool Kids Dental, we have the passion, dedication, commitment and knowledge to make that happen.

Everyone is friendly ! Love the dentist he took his time with my son and to explain to me what was…read morehappening with his teeth and what could happen as well . The office is always very clean and has a great smell

Took my son in for his 1st dental visit and it went great from checking in to checking out. Dr…read morePatal was very informative and easy on him. Very nice staff and a clean dental office.

great service every time! love the staff. Always friendly and clean. Appointment scheduling is greatread more

I didn't get her name but the front desk girl with the pretty blonde ends was very pretty inside…read moreout: customer service was on point with the smile. The Dr and his assistants were amazing with myself, my 7 year old and my 3 year old. Thank you for the kind and amazing service. The set up for this office was ideal for kids who are afraid to go to doctors, the atmosphere removed their fear to see the Dr or more of a good distraction so they can relax and have fun while waiting. My kids are looking forward to their next visit. They can't stop talking about their visit.

I had such a great experience with Dr. Nduka! He made me feel really comfortable and explained…read moreeverything in a way that was easy to understand. The whole visit went super smooth, and I'm really happy with how everything turned out. You can tell he actually cares about his patients. Definitely recommend!

My kids are 16, 4 & 8 months and they absolutely love this dentist office ! The doctors and staff…read moreare so sweet and gentle. My 16 year old still loves the arcade games, my 4 year old the movie theater and my 8 month old loves the balloons lol. We never have to wait long and they are always giving out toys and tooth brushes to the kids. I highly recommend this dentist office even if you don't live in Irving it's worth it. My kids are 16, 4 & 8 months and they absolutely love this dentist office ! The doctors and staff are so sweet and gentle. My 16 year old still loves the arcade games, my 4 year old the movie theater and my 8 month old loves the balloons lol. We never have to wait long and they are always giving out toys and tooth brushes to the kids. I highly recommend this dentist office even if you don't live in Irving it's worth it.

Very disrespectful of your time. You will sit in their chair for 30 minutes before they tell you…read morethe surgeon isn't on site. The front is ran by gossiping children that could care less about wasting your time.

Wasn't greeted when I walked in, just stared at like I didn't belong there. Then told that they…read morecouldn't pull up my insurance without any extra effort to locate it. I literally had to tell them to try the info that I gave them, then it magically came up. Was then taken to the back for x-rays then told to sit back in the lobby for an extended period of time and never was actually seen by a dentist. I ended up walking out due to inconsideration on my time even though I had an appointment and arrived early. I wasted an entire hour on checkin and x-rays. People constantly walked from the back and out the door with patients sitting in the lobby. I will never recommend or return to this place. Sorry.