If I could rate negative stars I would. I went in for a routine visit that resulted in two fillings…read moreon my right-side molars. Shortly after, I experienced severe cold sensitivity and pain when chewing. I returned twice between July and October and was only told the tooth needed filing and to try Sensodyne - no further evaluation was done. I eventually sought a second opinion, where X-rays showed the filling was not sealed properly and decay had not been fully removed. The filling had to be redone, and I later needed an emergency root canal after my bottom molar died and caused a systemic infection. I will now also need a root canal on the top molar. Neither tooth caused issues before the original fillings. I've been a patient here since childhood, but this experience has cost me over $4,000 and months of pain. I do not trust the quality of care and cannot recommend this office.

This is one of the BEST dental practices, and I really mean that. I moved away from Connecticut,…read moreand they thought I went somewhere else in Connecticut. The problem is, when I went to retrieve my dental records, THEY REFUSED TO GIVE THEM TO ME. This was quite a problem for me, extremely frustrating, and the new dentist had to be able to figure out everything. The records were promised to me at first, and they sent an X-ray and the rude office staff said "that's all you're getting, that's all we have to do," My teeth are quite complicated due to surgeries. The office manager was unavailable many times, and never returned phone calls. After this horrible situation, THEY ARE GETTING A ZERO RATING. Reported to The American Dental Association who were also USELESS. Be very careful here. 0 STARS FOR DIFFICULT PEOPLE

March 22,2026 My hygienist, Rene, is one of the best I've…read morehad in over 30 years. She make this dentist office one of the best in the USA. No dental office is perfect but this one has been consistently good with few exceptions. Thank you!

The customer service experience is abysmal. I was scheduled for a 12 pm appointment which was…read morescheduled a month ago. A days before before the appt I got frantic phone calls and messages to reschedule my appointment to 1 as they foresee "long wait times" I politely messaged that's ok I am fine with that, after more frantic messages I get a message, my appointment has been cancelled since I can't make the 1 pm appointment . After receiving the last bewildering message I contacted them back to reconfirm my original time. Needless to say not a good first impression

I've been going here for over a decade. Front desk can be a little rough around the edges. It's…read moregotten a little better given a lot of the forms are online and there is less interaction. The hygienists are for sure kind and attentive. Drs spend 2 -5 minutes with patients. Last visit was super shady. First, I filled out the paperwork with medical information - totally appropriate for 6 month visit. None of my information has changed. AND THEN I was told I was required to complete an identical medical survey for a private company to access medical records that sold products for sleep apnea. I was told patients could leave the office without completing it by the front desk- totally unethical- there should have a been a disclosure form available around transparency and consent. As a medical provider, I was disgusted by their ruse and will not be returning. The overall care is adequate, but administrative practices are suspect.

I really wouldn't recommend New Haven Dental Group. I've had multiple appointments where either the…read morewrong dentist was scheduled or I ended up waiting over an hour past my scheduled time. On top of that, they've failed to send reminders or notifications for appointments more than once, which led to missed appointments--and then they charged me cancellation fees. The front desk staff is often rude and unhelpful, which just makes a frustrating situation worse. Even routine cleanings have been incredibly painful--unlike anything I've experienced at any other dental office. I genuinely tried to give this place a fair chance, but the constant scheduling mistakes, lack of communication, unprofessional attitude, and overall disorganization make it really hard to justify staying. It's been a consistently bad experience from start to finish.

BEWARE!!!! They are the worse dental physicians... Told me I could not get teeth cleaned because…read moreneeded deep cleaning first because I had periodontal disease in my back teeth. Went to another dentist to get my final cleaning for the year. I do not have periodontal disease. They want your insurance money. They do not care about their patients.

Patient care, completely missed that my enamel on my front teeth was peeling off, even after full…read morex-rays that they insisted I needed.

Dr. Bill Markantonakis,…read more Truley a great dentist-he stands far and away the best in the State of CT. He shows compassion and concern for his patient's needs, great expertise and professionalism. Dr. Markantonakis take pride in his work, and I personally would recommend him-as he takes care of your needs. Dr. Markantonakis is the Best!! James C.

Great experience. The staff are amazing. They explain everything, are constantly making sure your…read moreok during the procedure. Their bedside manner is excellent. Highly recommend.

I went there last year for a cavity and cleaning, they accepted my insurance and said that it was…read moreall covered, 6 months later I received a bill for $942.00 PAST DUE, they rope you in and then blame the insurance company

I thought it was great, at first. The way I was treated here was fantastic, Dr. Jang was kind,…read moreDaisy was an amazing help for my dental trauma. The staff was nothing but kind. However, due to the dental work being uncompleted (half-done root canals and giving me temporary cavity filling, then sending me away to deal with an insurance company that was unable to communicate with me what was wrong, they could only say that coverage of the work done by Dr. Jang and her team was lackluster, but I defended Caring Dental again and Again. I kept telling myself that they were good people, they were doing good work- but neither Dr. Jang or her staff communicated with me regarding the "WHY" of why their root canal failed- and i wish they had just told me that they could not do the work- but I had to wait a while until I found a dentist who does consistent scans and was able to point out the work that caring dental did, I then called insurance and asked for confirmation. Fighting systemic infection, facing 3 extractions, (who completes a half root canal?!?!) and the only calls I received after expressing my worry, and trying to work with Caring Dental- it was just about billing and money. I tried to explain many times the issues with Caring Dental and why my insurance doesn't want to pay you- because your office did more harm than good: I hope you have the day you deserve, and finally understand what your patient was trying to say.

I first called to make an appointment with his office and never heard back from them. I followed up…read morewith them a week later and they were confused why I never heard back. I met with the doctor who spoke to me like I was a child and never made it clear that I needed to return to complete the work that he was suggesting. I called two months later and was told I needed to come in for a consultation. I was recommended him by my dentist and knew that there was communication between the two of them but did not convey to me a plan. I still have not heard from his office about an appointment that they were looking to schedule. I'm way too frustrated to ever see this guy again.

I have ONLY good things to say about this practice. Dr. Moran is totally committed to periodontal…read morehealth. He is adamant about flossing & brushing. He is frank, honest and thorough. He's not there to placate you. I believe he has saved my oral health and teeth. He put me on the right (the only) track. I visit him TWICE a year because of the positive results. The office staff? AWESOME. I have NEVER had any problem or been rushed or pestered regarding cost. Yes. Christie does get busy. She's answering the phone, making appointments and answering questions. She does it all...WELL. I am lucky to have them all. Joyce

so I went here a few weeks ago. I read some reviews and after reading them I was really nervous . i…read morewalked in and the nice man behind the counter welcomed me right awh and he made me feel welcomed . he was really nice . then I met with the Denist Dr Aruti. And He wanted to know my health history and what my plans were and he explained every single thing to me. Unfortunately I was not approved for the financing but I am working on my credit and plan on going back. I love the place and love the lady Fran who Helped assist me with the application. The other gentleman was also great at the desk. i wish I remembered his name . But anyways this is by far somewhere I am going back to for sure . They are down to earth and really nice !!! I never really leave reviews but I had to for this place because I was really impressed. You can tell this Dr has a lot of experience with implants and he's very honest

Had all my teeth removed and implants inserted they were very truthful about the whole process and…read morevery caring and friendly from the doctor through all the staff everything they told me went step by step exactly what they told me and were concerned about about me and called after hours to check on me I am very excited f my new teeth and can't stop smiling I haven't been able to smile for years because of my teeth and they gave me a new outlook on life I would definitely recommend them to anyone who wants a new outlook on life Brenda