Very polite and easy to work with. I just needed my front bumper repaired, so took it in to Doug,…read morehe checked it over, ordered the parts and had it repaired quickly for me. He even came in under the insurance quoted price. Very pleased with Doug and their excellent service.

Fixed my wind damaged front drivers door. Honest, thorough, and fair priced. What else is there?…read moreIf you need any type of body work, this is the place!

Very professional. As a woman it's a little intimidating going into a "body shop" however, here,…read moreeveryone was very respectful, and knowledgeable. And took the time to explain everything I asked of them. what a neat place. You can see detail in everything they do. I only went in for an estimate, but they were courteous, and they took the time, I will go there for any of my car repair needs.

They took care of me quickly and did a very good job. I had a loose panel that seemed like it was…read moreready to fall off and drove by to see what they could do. Thank you guys.

This place is Local and feels very personal, like family. I was very pleased to work with them on…read morefixing my car. My car has a specific type of paint and they found it. This shop could've just fixed it all, and not put time and effort into it. But that is what they did they ordered the new pieces which took longer than originally planned. They worked diligently with my insurance agency. And one of the adjusters said this is one of his favorite shops to work with because they are knowledgeable, great with communication and do amazing work.

I took my Pathfinder in with a punctured radiator and broken core support (I don't want to talk…read moreabout how that happened). Since regular repair shops won't touch core supports, I had to go with a body shop, and with the recent hail I figured I'd be waiting weeks on end. My car was completed in a matter of days and came in significantly less than the estimate. Everyone there was super friendly, communication was great, and the work was done perfectly. I don't particularly want to need a body shop again anytime soon, but if I do, I'll be back at Don's.

Exceptional group of people there at the Florissant location. I dealt with Lorraine, Elisa, Lauren…read moreand Shawn E., who were great to work with, knowledgable, professional and surpassed my expectations. Understanding that visiting a "collision shop" may not be a high spot in anyones day, these folks did a great job for me; handling insurance, kept me notified, did a wonderful job repairing my truck and set up a rental for me. Their stated motto is "Restoring the rhythm of your life". They did. I highly recommend this location and their staff. Steve

Caliber had our vehicle from 6/3 to 8/13. The repair was extensive and there was about a week delay…read moredue to supplement disputes with the insurance company but even with this being said, the vehicle sat untouched MUCH longer than it took to repair. When we finally got the vehicle back, we expected a quality repair just the same as we've received from other Caliber locations nationwide. Instead, there were MANY notable workmanship issues due lack of care and professionalism during the repair. Gouges in trim pieces from wrong tools being used in disassembly, missing pieces and screws because the crew misplaced them and just decided to leave them off, chips in a brand new hood due to mishandling and a broken tonneau cover that that was not broken when the vehicle entered the shop. The shop has agreed to repair everything except the tonneau cover they have admitted to damaging. They say they won't replace it because it had pre-existing cosmetic issues. Instead of Caliber taking accountability for their mistake and replacing the tonneau cover, they made up a story saying they couldn't help but damage it because of a stripped screw. This is a lie because the cover is secured to the vehicle with a hand tightened knob that Caliber broke when they removed it for the repair. We've had the vehicle back for almost 3 weeks now and the only resolution Caliber has offered for the tonneau cover is for us to file a new claim and they'd pay the deductible since there was cosmetic damage to the cover when it came into the shop. That is unacceptable. To top it all off, Caliber didn't even have the courtesy to wash the vehicle before returning it to us after a $10k+ repair. I can't help but think they skipped the wash because everything in the bed would have gotten wet because of the now damaged tonneau cover. We've had the car back for nearly a month, still waiting for Caliber to fix what they messed up during the repair and to pay for the tonneau cover they damaged.

No stars should be an option....crappy prep and paint, not to mention damaging my interior by…read moreputting holes in my leather seats and leaving my interior coated in dust.

See my review on 8/31 for all the details…read more Don't let their 'Customer Service' corporate reply on here of 'We want to fix this' fool you. They do not want to fix it. They do not care. It's been several months, a number of calls, a number of emails, and one ON SITE discussion with the employees there. They did a crap job on my car and are unwilling to fix it. Do yourself a HUGE favor, don't take it to Maaco.

Does excellent work and the best body shop I've ever did business with! I would definitely…read morerecommend them to family and friends.

This is the most disgusting place you can take your vehicle, I took my vehicle to have a headlight…read moreassembly which I purchased from the dealership OEM part however you have to remove the upper grill and drop the bumper. They broke the clips on the bumper so there was a noticeable gap on the passenger side grill and agreed to put another on there. I've dropped the vehicle off twice supposedly they ordered a new bumper from Weber Chevrolet which they got from the junk park they the same existing bumper on and put a dirty ass bumper on my back seat which is white instead of putting in the trunk. I still have the exact gap in my bumper. This is the worst place you can ever take your vehicle I wouldn't recommend no one the there this definitely a 1 star place

There are paint drips visible on edges of repaint…read more The fender liner plastic above the wheel well wasn't replaced and is still scuffed up from The accident. The paint isn't color matched to the back panel The interior still has bits of glass in the carpet and seats from the broken window so it was not properly cleaned. There is black tape residue still on the paint above the fixed window. This car was brand new in May 25. Had no scratches or swirls in the paint because I hand wash and detail my own car. caliber put my car through an auto wash multiple times from the amount of scratches and swirls over the entire SUV. I will never bring a car to them again and will never recommend this company. In fact I will actively be discouraging anyone I can from using Caliber

After taking my vehicle back for the second time as they missed replacing the motor mount…read moreinitially, I brought to their attention that they replaced the two front tires with a different manufacturer tire company and my vehicle sustained multiple hail damage dings as they parked it outside. Additionally, there was a new ding to the doorway sill plate that was not caused by hail. Caliber is not interested in making anything right contrary to to their alleged lifetime warranty. This was a poor and frustrating experience. I would strongly suggest taking your body work and mechanical repairs business somewhere else DDay

My car needed work. The service was great the work great I wall be going back.they fixed the…read moreproblem .they are very perfect in their work. And yes I would tell anyone to use them.5star

Great fast service! Would recommend! Worked with the time I had my rental! Thanks so much!read more

I hit a deer and scheduled an appt at Bommarito Collision. The guy who inspected the van (Steve)…read moresaid the van should be done in 6 days. He was also very rude and condescending to me, I'm assuming because I'm a female? He said they'd call when they did the review and they didn't, I had to call and follow up. When I called and said that to him, he got a louder tone and said he didn't say that, even though my husband heard him say that as well. No one ever called me with updates, I ALWAYS had to call. I called and left a message with Brad (the manager) and a week later and still haven't received a call back. What they said would take 6 days, took almost a full month (4 days shy of a whole month). I get things happen, but they kept me completely blindsided in the whole process which I didn't appreciate. Overall, the work done seems to be quality work. But, the customer service I received from the front desk, Steve, and the manager Brad- was awful. I would not take my vehicle there again, that's how bad the customer service and communication was.

I had a part replaced on my car that took 2 weeks to get fixed. Thankfully I got a rental vehicle…read morepaid by my insurance so it wasn't too bad. My issue wasn't the work done, but a little disgusting gift left inside my car on a piece of paper inside my car, a bugger from someone's NOSE for sure. One large smeared bugger on the back of the paperwork inside my car. If I think back to my visit to the center on Dunn where my car was taken, I would think they were helpful and courteous, but as sit and this back after a period and review the situation I believe it was on purpose and very deliberate. Although I am sure that the actions of the person may not have been deliberate, the strategic place of the disgusting placement seems all to purposely. Otherwise, I did notice a few new scratches but the work was done well. So I am not sure how to rate this experience other than indifferent.