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Delray Customs

2.0 (4 reviews)

Services - Delray Customs

Bumper repair

Auto frame testing

Auto steering and suspension repair

1 More Service

Rear-end damage

Delray Customs Photos

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16 years ago

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15 years ago

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AW Collision

AW Collision

(157 reviews)

Westside

Unfortunately, I was in an accident in a loaner vehicle from the dealership and that is stressful…read morein itself. From initial tow to final repair, everyone who touched my case was extremely professional, courteous and efficient. Because my case involved a loaner, it was a little special in handling with the insurance company; however, Tom (manager) made sure that everything was taken care of. Even when the insurance company (USAA) did not want to cover "new" parts for the repair (because it happened on the 1st day of the year (2026) and they said the car was not new) - the loaner had less than 700 miles and was a 2025. He called repeatedly to see if USAA would cover the cost and when they finally said "hard no". He gave me a discount on the difference in cost (what the insurance paid); as well as, wrote a detailed letter (with backup documentation), so I could send to USAA management to still try and get reimbursed. This is the type of repair service you want, especially when dealing with insurance companies. Someone who will fight for, repair the vehicle (right) and not overcharge you (even give a discount). Top company indeed!!!

I had an absolutely horrendous experience with AW Collision Center. I chose them initially because…read moreI thought they were a reliable shop, but it was a disaster from start to finish. While there was communication, it was completely unproductive. They fought back and forth with the insurance company, but they refused to resolve the problem. We paid our deductible, expecting them to finalize the claim, but instead, it dragged on for two months. When we finally got the car back, they were condescending and disrespectful. Not only did the process take far too long, but they also damaged the car further--fuses were blown, the interior lighting stopped working, and one of the tail-lights was ruined, costing us even more. They never took responsibility or offered to fix it. This was a disgraceful experience--I would never recommend AW Collision Center to anyone. Stay far away.

Delray Customs - bodyshops - Updated May 2026

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