I had to bring my little dog here in an emergency situation. The staff were wonderful. The…read moreveterinarian that took care of my dog was very caring. It turned out that we had to put our dog to sleep that day. The staff was so kind, so caring in this very difficult situation. I would recommend this clinic to anyone who needed emergency care.

WLVC was recommended to me when my Mom's veterinarian, Wildcat Vally AC, didn't have time for a…read morepatient that had seen them every year for the last 10 years. Thank goodness WLVC was willing to see the cat same day. Spider had a tumor that was pressing on her eye, causing her pain. After much discussion of options, and a few days to think about what was in the best interest for Spider, we elected to humanely euthanize my Mom's beloved pet. We are SO thankful these kind and compassionate professionals were able to evaluate, discuss and assist us with one of the most difficult decisions a pet owner has to make. Bless you for being there or us.

Our dog had to have surgery for a tutor removal and they did such a great job. The vet was…read morefantastic, all the staff at the clinic were welcoming. The place seems well run, efficient and clean. COVID-19 precautions in place - much appreciated! Would definitely recommend.

Don't know if they nueter male dogs or not and how much it's gonna be. I'm on SSI and need a cheap…read morevet.

Dr TAYLOR is the best ever ! Thank you to her and her staff. honestly if it weee not for her and…read moreher staff I would have lost my 10 ur old standard poodle . ( eziekel ) I was seen on ER viait on Saturday sue to my boy had a twisted stomach and was knocking on doggie heaven doorway. Dr Taylor stepped up and instead of sending us to Purdue or to Indy she and her staff performed a major surgery and saved his life !! I would trust them with any pet I owned ! They are the best in Howard county and surrounding area!!! Thanks Tri Counry Dr Taylor and staff . I am grateful for your knowledge and professionalism!!

Called seeking Emergency care during regular hours (upon open) for a cat with symptoms of urethral…read moreblockage that developed overnight. I asked if they had availability and they said they did. Then they asked if I was an established client with them. I'm not but I've gone to them in the past for emergencies on days when my vet wasn't open. Wrong answer, apparently not being an established client makes their schedule magically become fully booked.

Horrible, triggering visit this morning due to a vet tech problem. Will not go back…read more Had morning appt. for allergy shot injection for my dog. Arrived early. Upon walking dog and his brother dog inside (a rescue with separation anxiety who always comes along so as not to wake my neighbors), there was an aggressive acting pit bull in the car next to us. The owner stepped out, leaving her dog in the car to check in, apologizing about him. I said it was ok. I check my dog in and sit in the dog area with adaptil diffuser, our custom. Then I overheard the pit owner say upon check-in that she wished to keep her dog separate from others, as he was still in the car (weather was fine for this). I immediately breathed a sigh of relief. A staff member then takes us to our waiting room. The vet tech enters the room and closes the door. She asks if we got a weight on my dog at check-in and I said no but that I did NOT want my dog to come into contact with the pit. VT opened the door to said animal entering to check out my dog, owner at the other end of his leash. I then said please shut the door. I don't want this. VT continues to ignore my wishes and refuses to simply shut the door (pit restrained and shutting door would be easy). I then more insistently said I don't want this PLEASE shut the door. VT still refused, though I was clearly distressed. She even pushed to facilitate a meet-n-greet, though neither I nor the pit mama wanted this. FINALLY, the door is shut and in an effort to explain--yes after all of that I tried to explain MY actions, my experience in Indy with actual killer pit bulls--VT inexplicably turned to me and says that I need to take a deep breath and calm down. I said what I NEED is to leave. She said, ok! And that was the FIRST time she respected ANY of my wishes or boundaries to ensure physical and emotional safety for myself and my furkids There is absolutely no way I am letting her take my animal into a back room where I cannot watch her. If she has zero compassion, empathy, or respect for a paying, clearly speaking, human client, then how is she going to care for a nervous animal in distress. I am extremely disappointed that VCA, that Dr. Chad Colborn, would on his staff have someone with such blatant disregard--even contempt--for the clients and wonderful animals who keep the lights on. BE VERY CAREFUL HERE.

Worse experience ever. Stay clear of this money pit and cannot get results. They say they messaged…read morebut phones how's they never did.

I've vetted with Dr. Hageman since he bought the practice from Dr. Kennard so many years ago. He is…read morea top-notch veterinarian who understands not just the animals he cares for but also the people & families whose lives they fill. He is practical, forthright, respectful, and honest- all things I value and appreciate. I've never had a bad experience here with the vet or any staff. Even when I was a very young person brining barns cats in to vetted, there was always professionalism and respect. Recently, my dog was diagnosed with cancer and decisions about end of life care had to be made. In a terrible situation, Dr. Hageman & Tami were compassionate PEOPLE and treated my family, myself and my sweet doggy better than I could have ever hoped for.

There are the most caring and knowledgeable staff imaginable, especially when you bring in an ill…read moredog. Highly recommended!

I've used a few different clinics through the years and this one here is by far the best. Great…read moredoctor and extremely happy friendly staff. Highly recommend.

Dr. Bickett and his entire staff are amazing people. They are so good with my Yorkies, I have 7, I…read morecompletely trust the staff, they are truly awesome. My dogs LOVE going to Shell. They are conscientious with their care, most importantly. Not pushy & good communication. The costs are fair, considering many businesses in the area are beyond affordability, they are affordable with quality & professional standards. Visits are efficiently scheduled so you don't wait forever, either, which is pretty much unheard of in medical practices of any field. Highly recommended, your pet will love going there which makes it way less stressful.

Outstanding service. Sadly had to say "goodbye" to two of our dogs and they couldn't have been any…read moremore nicer or considerate. Excellent staff -- five stars !

Our beloved canine family member had always received the best care from this establishment, so, on…read morethe morning when it became evident that his suffering from old age and cancer needed to end, we were able to get a same-day appointment and say farewell within an hour-and-a-half. Lisa, Mikayla, and Paige were so comforting to us and to him, explained the process in full detail, and took great care of us all on his final journey. They are absolute angels and we will never forget their kindness, compassion, and assistance during this experience.

i have been taking my pets here for over 40 years but because i haven't had to bring my pets here…read morefor 5 years they refused to help me. they said we don't take new clients. don't go here unless you want your pet to DIE. THESE PEOPLE ARE NOT PROFESSIONAL AND THEY SUCK EGGS.....!!!

Very kind staff. Our animals are in great hands! We've gone here for 10 years. Spays, neuters, Lyme…read moredisease, incontinence...you name it, they've treated it.