SHAME ON YOU DELANO MORTUARY!!!
I remember when this funeral home used to be run with love and compassion. It was the only choice for our family's final care dating back to the 1960s. Well times has changed and I am absolutely livid and astonished with the management that runs this place now.
My sister passed away last night, and without thinking I called our family funeral home. Today I found out that years ago I had bought a pre paid service from mcfarland funeral home and I needed her remains transported to them.
They refused to release her remains due to not having another family members signature. This other family member is homeless and mentally ill., and has been estranged from the family for years.
Even after speaking to several people who knows her, they still refused, basically holding my sister's corpse hostage. I contacted my brother who lives out of state and got his signature which is the majority signatures needed since there are just the 3 siblings now, and they still refused to release her.
They finally agreeded to release her only after i threatened to go public and call the local news, and blast them for kidnapping.
This has been the worse treatment I have ever recieved from a business, let alone one who deals with grieving families.
Again shame on you John and Jessie as well as the Delano mortuary management team.
I will never forgive you for the added stress in an already stressful and sad time. read more