I'm very sad to give it two stars, as the hotel has potential for much more. Our rooms were small…read morebut cozy, and the reception stuff was lovely! As I mentioned before, rooms were cosy, and they also had overhead usb chargers, but due to some strange planning we had to put the kettle on the floor, as the cord was not long enough. The toiletries selection was basic, and the hair conditioner was missing.l, which I find very strange for a 4 star hotel! Now, to cleaning. The first day our room was not cleaned. The maid came, we asked her to come back in 10 minutes as we were just about to leave, but I guess she decided not to. I'm not sure if they cleaned the second day of just changed the towels, as the beds were undone ( again, don't get me wrong, I'm not a princess, but then don't charge me for a four star service please). On the third day they didn't clean although we left a sing on - I found out when came back to collect a forgotten fleece; so I had to ask the reception to clean our room. The lift sometimes worked sometimes didn't. Not that big problem for us as we lived on the fourth floor, but might be a problem for some people. Overall, I think the amount of stars should be reduced, to give a fair impression to potential customers.

A flash-sale and last-minute booking later, I was in Oslo. I arrived relatively late and was very…read morenon-confidently told that my room was in this building as well as I couldn't collect air miles with them.... It was far too late in the evening for a debate (the website says I can, so I'll just claim them later) The room was small, as to be expected in a euro-single price... the bathroom floor tiles were cracked and loose under where you need to stand for the sink and there was only a bar of soap... the next day I was given shampoo (horray!) but it's all a bit non-attention-to-detail. The pictures of the larger rooms looked a bit nicer but given that I'll probably not be this last-minute if I ever go to Oslo again, I'm guessing I won't be back. The location, however is ideal if you want something on the outskirts for a little less money and easily reached by the central station (two stops) but I'd recommend staying on the west/central area than here, this was a bit out of the way.