Very beautiful hotel with great staff . Continental breakfast is nice but could be better . Not a…read morelot of selection . Some rooms have beautiful forest views and some are horrible. Very clean and spacious rooms . And they have comp airport shuttle . Now my complaints,,,,, they need to upgrade their door locks because you can literally open the room door from the hallway using a credit card. Their doors do not have the guard which would prevent this so be careful until they remedy this security problem ! Management was notified . I changed my room because of this and new room had same problem. And with staff we tried other door and credit card popped open the door . Now my only other problem was the cold swimming pool . Nothing more I hate is when I can't go swimming in a beautiful pool because it's cold !!!!!! One of the reasons I booked this hotel besides I am a rewards member . And there's really no property grounds to walk around on. But we had a very 3 night stay .

So excited with our stay here. All staff is very friendly and accommodating! Pool, gym, and spa are…read moredone very well. Utilized their massage services, they did not disappoint! All food is delicious! Their breakfast buffet is bomb! They have an omelette station. So much good good.... hot food and of course juices and coffee to drink. So happy with out stay here!!! Will come again!

We had a really bad experience in this resort. I booked it through Booking.con and the picture in…read morethat app did not match what's reality. We ended up leaving wIthin 2 hours and they didn't even refunded us our payment. They told us to call booking.com and I did. But then booking.com told me that the resort doesn't want to refund my payment. I paid $500+ and I lost that money This place is bogus. It showed they have ocean near them and when we get there it's filtHy. The room is not worth what I paid for and the wifi and TV are not working. I booked so many hotels and resorts around the world and it's sad to say this is the worst. I'm posting actual pictures we took in the resort and the room so beware and avoid this place. Oh btw, I cannot even rate this place in booking.com. So just imagine how a big rip off this place is. Don't trust this place and even those reviews in booking.com or other app. These are bogus and not worth your money.

We came for a family vacation and wanted to be close to the water so we picked this place. The…read morehotel comes to the airport to pick you up in a shuttle with water and provides cool towels. You drive to a semi remote road to get to the hotel. Once you walk in, the check in desk is next to an open dining area that opens on an infinity pool and beach in the background. Each room is a beach house so it's really cute. The bathroom has a shower without any doors that drains in the floor. Each room comes with a good air conditioning unit and the curtains do a good job of blocking out the sun when fully closed. Outside patio has chairs with long arms to dry your clothes. The only worry I had was that the outside sliding doors are tricky to lock. The pool was nice to swim in and it was very peaceful. It was cool to see the tide coming in and out every day while swinging in a hammock. Breakfast is buffet style and they start early for those that have tours. They also make omelets, pancakes, and eggs for you on request. My only complaints are the walls are a little thin so you can hear everything and you have to travel to get anywhere since it's a bit remote. I think it does add to the charm, but be prepared to travel some when you come here.

We enjoyed our short stay at Princesa Garden Island. TJ helped us every step of the wah during the…read morecheck in process. There are a lot of hidden amenities that make this place a five star. First, they have beach access during the day where you can chill at the sandbar after canoeing about 10 minutes. It is quite beautiful there, and you'll enjoy it any time for. 8-9 am or after 4pm. Second, the breakfast is legit with both Filipino and Western items. They have lots of condensed milk for coffee or your bread / desserts. Definitely do not miss the noodle station. You can get the glass noodles or egg based noodles. For lunch you can check out the restaurant that serves Italian / Filipino cuisine. The four seasons pizza is to die for, and so is the seafood plate. Try out the Filipino desserts, or top off your meal with a chill pina colada. Last but not least, the pool is by far the greatest amenity. They do an excellent job keeping it clean, and it's extremely beautiful day or night. I highly recommend trying to procure a room with direct pool access! Thank you awesome service members !

You will get transported the moment you step foot in this hidden gem in Puerto Princessa. You are…read morewelcome by a world class staff that ensures every inquiry or every need is met. Every staff greets you with a smile on their face along with a hand in their heart. It was uniform everywhere. The hotel room in 5316 overlooked the view of the resort in general. The amenities are taken care of even if you forgot your toothbrush. The cuisine in house has a nice selection of Italian meals for western tastes or traditional Filipino meals to get that local flavor. Make sure to go to their breakfast buffet. But the highlight of the trip is the amazing pool that envelops a good portion of the resort that interconnects to the kids section that includes slides and activities for your ones. Princessa Garden Island is a gem hidden in one of the most beautiful islands in the Philippines. If you want to escape, this is a must in Palawan Philippines.

COMFORTABLE STAY while visiting Palawan! My father in law stayed here previously and enjoyed his…read moretime so he requested to return to this hotel for our visit to this island. What's blatantly obvious is the staff is SUPER friendly & helpful! From the complimentary airport shuttle service and everyone in between, loved the welcoming vibe that was felt. I can point out a few names, Leo, first friendly face we met & gave some great food recommendations! Jorge, who welcomed us with Fleuris Tea, which I found quite delicious and requested it every breakfast... Mmmm! Macie, who with Jorge, really took care of us so well at every breakfast. This is not one of those posh Las Vegas hotels, but certainly a comfortable living space for an island hotel outside the USA. Located in down town Puerto Princesa City, the views from room 219 are "ehhh" at best, but that's not what we needed. With all our exploration of the island, what was really important was somewhere to crash comfortably, bathed in AC! I was out like a light as soon as put my head on the pillow! Bed was all Goldilocks for me :) No weird noises distracting my from sleep, just the continuous purr of the AC. No funky smells. No worry of mosquitos. Complimentary breakfast that has Filipino & American options made to order (not the Fleuris Tea though lol!). Yup, no complaints here! It was all good! EASY RECOMMENDATION!

Great place, friendly staff, and wonderful location! I would definitely recommend this place.read more

We stayed here for one night before a flight. The grounds are impressive and gorgeous. Main pool is…read morehuge and great for lap swimming or lounging. Tomato Basil restaurant was actually great pizza (chicken shwarma pizza as a hit!), but service was slow and prices were high. Room was immaculate and well appointed. I just love the style of this place. They were doing some construction while we were there, but it wasn't overly noisy. Free shuttle to the airport is a nice perk.

Hotel Fersal - Very clean and comfortable hotel in Puerto Princesa…read more Not a "luxury hotel" but definitely has very clean and well appointed large bedrooms. Hopefully management will keep up the high level of service and cleanliness that this hotel offers.

My 3rd day Palawan, first breakfast that filled me Pancit…read morecanton was good, pork Torino excellent Pancit canton is very similar to pork , chicken Lomein

Beautiful hotel, the staff is amazing and extremely friendly and welcoming. Make sure you go to the…read moreupstairs bar!! Good drinks & billiards.

Nice accommodations close to the airport. They have a nice pool that gets visitors day and night…read more The restaurant breakfast is satisfactory with both Filipino and western items. Rooms are par / sub par, but they will help you with any needs or quick fixes. Service is excellent and very polite.

Stayed here several times and have reservations for a 3rd time. Great place to stay, good…read morelocation, pleasant people to deal with.

Floral Villarosa is a charming hotel in a quiet residential area just a few minutes taxi ride from…read moredowntown Puerto Princesa. The property is like a garden of Eden; walled and very private with lush landscaping and a pool with a soothing waterfall. At night the lighting is very intimate with lots of glowing lanterns and candles. The staff is very accommodating and there is a nice restaurant too. There are actually a lot of restaurants in the area on Manalo Street. The rates are very reasonable and there is always a nice international crowd . Highly recommended.

My review was based on the excellent customer service! Three-star accommodation because of the…read morecondition of the hotel. This establishment is not a 5 Star hotel, but the customer service is top notch. The wifi here didn't work on my second, and third day, and my shower did not get very hot. However, they made it up by their professional staff including the maids and security guards. They were very polite, kind and helpful. Always saying good morning, and have a nice day. The complimentary breakfast buffet was fabulous. I was able to custom order an omelet and sit by the window to watch the sunrise. There's also a real gym at this hotel, so it was nice to be able to work out.

I'm so glad that we found this hotel. It is close to the market, Bay walk and especially the INC…read morechapel. Very friendly staff particularly the Executive Chef, and folks working in the restaurant. I have jokingly requested a special food for breakfast and to my amazement they offer champorado or porridge the next day..WOW, how do u top that service. Not a very fancy place to stay but you notch in customer service. I highly recommend this place for folks looking for best bang for their bucks. I would have given this 5 stars if their towels are newer.

This isa wonderful hotel. We were picked up by the hotel shuttle and surprisingly it's just around…read morethe corner from the airport. Very convenient. I love the decor of the place as they really made the walls their "canvas" for painting. It looks like a pretty hip place. The staff are very friendly and always greets you whenever they see you. I also love the food as it's typical Filipino foods served with rice. The way I grew up. The cucumber lemonade is now my favorite drink. I also love the location of the hotel where it's in the middle of the city. You're not too far from the country areas but you're still near the shopping malls. This place also has a pool and nice sitting area outside the lobby area.

I am an avid traveler and have stayed in many hotels including the United states, Europe and the…read moreCaribbean. This is a very nice hotels. The rooms are huge and the beds are 2 queen size beds. The layout is great as the shower stall, toilet and wash sink are all separate. It has a refrigerator and hair dryer. I think the best part of this hotel are the friendly staff. They are so warm and respectful, always welcomes you with a smile. From the front desk, security, housekeeping and most of all, the dining room staff. The breakfast buffet has many options, catering to foreigners and locals. Definitely a 5 star for me. Highly recommended to friends and family! You will not be disappointed.