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    Debt Point

    5.0 (1 review)
    Open 8:00 am - 7:00 pm

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    7 years ago

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    Firstmark Credit Union - Our New Jefferson Financial Center!

    Firstmark Credit Union

    (14 reviews)

    Los Angeles Heights

    My 90 year old father has had an account for years when it was San Antonio Teachers Credit Union,…read morehe tried to deposit his grandsons checks that were properly endorsed into his account and had plenty of money to cover those checks and this establishment refused to take them. On the firstmark website it says YES they will accept them as long as they are properly endorsed and may put a hold on the checks until they clear which was fine because my father has plenty of money to cover those 2 small checks from his grandson. Being that he is 90 years old and has done this numerous times before its very upsetting to hear him being treated this way. He is a law abiding citizen a veteran who has done this before and for this establishment to refuse to accommodate THE CUSTOMER ESPECIALLY A 90 YEAR OLD CUSTOMER WHO IS A VETERNAN is beyond unacceptable behaviour. You should make it easier for the customers especially one who has been with you for longer than that male teller who refused to take them has been on this earth, and especially since he has done this before. I checked on the website and it says Yes he can deposit into his account. So he left and went to another establishment and they happily helped him with NO PROBLEM. I would definitely think twice before going to this establishment especially if you are a senior citizen.

    A lot no help at all. Not the best credit union nothing great about being a member. All my money…read morehere and they can't even help me cash a check .

    Debt Point - financialadvising - Updated May 2026

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