I really want to like this place. They have most of the brands I like and it's right around the corner from my house (literally a block). However, their prices on concentrates are on average $4/g more out the door than their competitors and their flower is overpriced for what it is. And beyond those two somewhat minor gripes, they have one manager in particular that always finds a way to tick me off.
The first time I went in the manager made me pay extra for an exit bag even though the products I bought were already childproofed. It was only a dollar, but it still felt a little skeezy and it was definitely wasteful. Apparently he's been set straight because it hasn't happened again, but it was still a bad first impression.
Then tonight, my fiancé and I went in about 15 mins before closing, got caught up looking at different products with the bud-tender and time got away from us. The manager was watching the time tick away the entire time while we were engrossed in conversation, but chose to wait until there was only 3 minutes left to make a legal sale that night to remind all of us that was the case. No big deal, we make some hasty decisions and go to check out. Nope... the bud tender had grabbed the wrong products from the freezer. She went back to the freezer found one of the right products, but the other couldn't be found so the manager yelled at her to grab the display as time was running thin.
Now I don't want to be that guy, but when you're buying concentrates, anyone that knows anything knows that no one wants the display. Displays get opened so often that they often loose a lot of their scent and flavor, so much so that most places will give you a discount on it. Not only that, but there were plenty of other options I was interested in that I could have chosen in 5 seconds had they asked instead of just deciding that the aired out gram was the only option for me.
Well there was no time left, so it was either an aired out sample for regular price (and this wasn't cheap shit to begin with) or no dabs for me.
Now I know we went in late, but regulating sales isn't the costumers job. We shouldn't have to be watching the clock for you or pay the price in terms of quality when you fail to do business efficiently. I don't blame the bud-tender, she was doing her job well, but the manager could have stepped in a lot sooner instead of waiting until it was almost too late and making everything a lot more stressful than it needed to be.
Again, I want to like this place because their products are good, it's close, and the bud-tenders are nice, but between the inflated prices and the repeated blunders committed by this manager, I am not impressed and will likely take my business elsewhere even if I have to travel farther.
(Also the fact that you only put select products on sale for shatter day is very non-standard and extremely stingy.) read more