I would rate my experience a 3 star. I was not unhappy but definitely not a big fan. However I was…read morehappy to see they were environmental friendly to some degree. Pro The front of the hotel is beautiful. Nice cafe and lunchroom to relax and enjoy a meal . The location is perfect. They are located very close to the train station and very close to the center, so if you are not feeling their cafe, then you can stroll over to the center and explore some of their different restaurants, cafes and shops. Check out is at 12 Bathroom is small but reasonably nice . Con - They need better lighting in the rooms because the room was too dark. When we first arrived in the room I notice a coffee stain on the floor. In addition, the coffee machine is not nice at all. The coffee machine completely exploded. So if you are wondering why there are stains on the carpet, it's because they have not replaced that crazy coffee machine that does not properly work. The room we had for 160 euros I felt was very mediocre, nothing special at all and extremely small. Also the parking lot view was not so flattering from the bedroom window. So I definitely did not get that cosey feeling that I am home. I expected much better.

We came on the Restaurant W as we walked from the station to the old city, so we stopped for lunch…read more We were so glad we did. It was a lovely day so we sat on the terrace (and we're glad that no one was smoking). The service (in English) was inviting and impeccable. We had the daily special: mussels with fries and salad. Generous portions perfectly prepared. And reasonably priced at 24 Euros. The Italian white wine recommended by our waiter was perfect with the meal and inexpensive. Wish we were staying the night so we could return again.

ons verblijf in dit hotel in zwolle was voor één nacht. hoewel het vlak bij een drukke weg lag,…read morehoorden we binnen helemaal niks. de kamer was volledig stil waardoor we echt goed konden slapen. het bed lag comfortabel en alles was netjes schoon. personeel bij de receptie hielp vlot en gaf tips voor een avondwandeling. ontbijt de volgende ochtend had ruime keuze en werd snel aangevuld. soms heb je in hotels last van verkeer, maar hier merkte je er niets van. die rust maakte het verblijf een stuk fijner dan verwacht.

Beautiful view from our room. Friendly staff. 30 minutes walk from the old city center.read more

From the owner: Geachte gast, Ons Hotel is 24/7 open. Met 16 zalen,…read morerestaurant bar en u kunt bij ons rustig werken in ons business lounge. Wij heten u van harte welkom in ons mooie bedrijf en staan u graag te woord over alle mogelijkheden die wij u kunnen bieden. Met gastvrije groet, Het Mercure Zwolle team

Made a quick one night trip to Giethoorn and was very lucky to find this hotel Our booking was…read morehalf board ( breakfast & dinner) The owners are very nice and friendly people and made us feel right at home. All the staff we interacted with were excellent. The whole place was extremely clean and we'll maintained. The room was very good. The beds very comfortable, window had screens so you could sleep with a window open. Breakfast was a buffet and all the food was really good and the capacinno was excellent. Dinner was a four course meal . The food and presentation was good, and staff were wonderful. The evening cruise along the canals was great. The owner narrated the tour in Dutch and translated to English as well. He was very knowledgeable and we learned alot about the history. We had a great time and will go back.