Since 2014, I've been a loyal customer and consequently sent many humans here to procure healthy (non-grain/chemical food) for their animal family members. What makes De Jongh unique?
The knowledge of the award-winning manager regarding various species of animals - mammals, aquatic, aviary, reptilian, amphibian, et cetera - is vast. Where many that work in pet shops, are doing the job to make ends meet, there is a lifetime of research and academic education that goes into the mindset of De Jongh.
Above and beyond the call of duty, when I was injured and couldn't shop, the new manager delivered kibble and litter to my door.
Above and beyond the call of duty, the new manager initiated a mentorship program for children to gain work experience in his store for school credit. All of them are kind and enthusiastic to have their confidence boosted via this great program.
Above and beyond the call of duty, the new manager strives to maintain the ethos of a family-owned shop and ensure the customer isn't lost in a corporate conundrum of poor advice through lack of knowledge, misinformation or practical experience. You may get a euro or two off for some items (due to the ability to purchase in mass quantities) at a big box store, but you will totally miss out on quality of care and possibly the health of your pet. No discount is worth that!
Above and beyond the call of duty, the new manager invested a great deal in the aesthetics and intuitive layout of the store. While it practically 'served its purpose' before, the atmosphere after the immense renovation is more pleasing and spacious to be in. He is committed!
Any questions about fish, dogs, cats, rabbits, lizards.... get your notebook and ask the new manager - above and beyond the call of duty.
Take care of your animals. Shop De Jongh, since changed its name to Rainer. Visit in person and via their website: https://rainer-amsterdam.nl/ read more