We noticed issues with our gas fireplace a few days ago. The flames would just shut off even though…read morethe gas was still on. As long as we kept the setting low we had no issue, but noticed the pilot was yellow/orange at the tip and resembled a candle flame instead of a blue flame. Called this morning around 10:15 am and left a voice message describing our issue and what area I lived in. A couple hours later Jason returned my call and luckily he was on my street about to leave his service call. He asked when would be a good time and then magically said that he could come right then since he had about an hour before next appointment- this was FANTASTIC timing. He came by within a few minutes. Took him maybe 20 minutes to clean the lines and was off to his next appointment. I am so thankful he was near by. I have his business card for any issues in the future and will be using him again. I'm also grateful he showed me a few things to look for and possibly do myself if we see the yellow tip coming back later down the road. Great experience.

I had a propane log set put in by Jason at Blue Flame Gas Products. This was a high quality…read moreproduct with a remote control. Jason and his assistant were on time and installed it in record time. They used a drop cloth and shop vac and were very respectful of my property. I love the log set and the service they provide. I highly recommend Blue Flame. For their products and their service. I also want to add they hauled away my old log set so I didn't have to worry about it and fully explained how to operate the remote.

What a pleasant and unexpected surprise in dealing with Alpha Fireplace. The information provided…read morewas detailed and informative, the work was done efficiently and professionally, and the quote was spot on with the actual final invoice. The level of customer service provided by Danny and his staff was exceptional. It was definitely a great experience to feel treated as a valued customer and would absolutely recommend Alpha Fireplace For Less.

From the owner: At Alpha Fireplaces for Less, we always give you the best price on fireplaces, wood stoves, gas…read morelogs, and Mantels. We have over 30 years of experience. We update houses with new fireplaces, chimneys, countertops and gas logs. Work is versatile. Contact us today for a free estimate! Alpha Fireplaces for Less is a fireplace company that started in 1983 and 20,000 fireplaces, gas logs, wood stoves, and mantels later says a lot about our commitment to this wonderful job God has given us to do. We believe that education and product knowledge is job number one, then style, price, and service. We also believe if we can warm your home then a warm heart will follow. Thanks for letting us be your fireplace people. Be sure to check out our Facebook Page. You can see our video on all our most recent jobs.

Went with AquaQuest irrigation after receiving three other outrageous quotes for irrigation system…read moreinstallation. They gave the most reasonable quote out of three companies without any decrease in quality. Devin and his team kept great communication with me thought the job. He quickly fixed anything that came up with adjusting the sprinkler heads and with moving one that was going to be in the way for our new fence. Our new sod survived the summer heat. I highly recommend AquaQuest for any one who is looking to have the best yard in their neighborhood.

I have used Aqua Quest Irrigation for regular maintenance for the last 3 years and just used them…read morefor my first repair. Outstanding customer service, great communication, and very fair pricing. Would highly recommend them!

We hired this company in late winter/early spring to tell us whether the gas log fireplace in a…read morehome we purchased could be converted to a wood-burning fireplace, and if so, to make the conversion. Also, to either repair or replace the back wall of the fireplace as the imitation masonry wall had split. They told us it could be converted and ordered a replacement back wall of sheet metal. They made the conversion. When preparing for the next winter, we checked our propane tank and it was completely empty. We had had it filled in the spring and had not used it at all. We contacted the propane company to check our gas lines and they found that the gas line that terminated behind the fireplace for the gas logs had been cut (actually bent until it broke) when the fireplace was being converted. It had not been capped! A gas line connection had also been bent which caused another leak. Had the leaking gas caught on fire due to us making a fire in the fireplace it could have burnt our house down! Not to mention the hundreds of dollars in lost propane, the metal piece has no feet or anything else to keep it from falling over. We have to shove the firewood grate up against it to keep it from falling over. To beat all that, when I tried to send a certified letter, return receipt to the registered agent for their company, it was returned as the company had moved. I wouldn't trust this company to do ANY work of ANY kind - ever!

From the owner: After three generations in this trade community, we no longer participate because of its practices…read more If you see our unrecommended reviews, you can see our customers genuine response

I don't know what the one review is about, but Bill of TFS is outstanding! His pricing is very…read morecompetitive and he always returns calls and makes appointments on time. They've always left my home clean and went out of their way to communicate timing and costs up front. I highly recommend this company to any household in Nashville!

Fixed our fireplace without a hitch. Pleasant, on time and reasonable price. Great service.read more

I had someone else try to quote me $14,000 for a chimney repair. This guy was honest and fair on…read moreprice and did everything to code.

I had a great experience with the owner. However I explained to him that he didn't need to dry wall…read moreonce removing the fireplace. It was dry walled horribly. I had a problem with the level of the wall that should have been addressed before the drywall was installed. instead he told me about it after and the only way to fix is for me to pay someone to re demo the space. on top of that the team did not cover the roof properly and I had a massive leave that created mold another cost I have to take care of. Just be sure to tell him he needs to tuck the tarp under the shingles. I paid a roofer $500 to make sure water would stop leaking so all in all Rapid Repair cost me double what I paid him.

We were looking for a pellet grill and saw that these guys sold Green Mountain Pellet grills so we…read moretook the short drive from Clarksville Tennessee to check them out. They have a nice showroom with a variety of grills available in a variety of sizes. We chose the Green Mountain Davy Crockett model due to its portability and love it. I brought it home and it took less than 20 minutes to assemble it. I "seasoned it" and then the next day cooked for about 4 hours on it, amazing. Back to Twin Ponds though, Kelli is very friendly and explained everything to us, gonna go back soon to accessorize the grill and get a variety of pellets. Highly recommend you pay them a visit.

From the owner: Twin Pond Outdoorsread more