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Matthews-Vu Medical Group - Woodmen - The urgent care pa started pinching me on my hands and arms. I  bruised almost immediately and still have marks bruises hours later.

Matthews-Vu Medical Group - Woodmen

1.9(110 reviews)
2.3 mi

I've been coming to this practice and (Woodmen) location for MANY years…read more While there are occasional messups, and the new supposedly-wonderful prescription ordering systems tend to fail more than work, overall my experience has been truly wonderful! I've never experienced the rudeness others report. And I have been there a LOT over the years. Not sure what others' issues are.

My child and I have had a few amazing doctors while patients at this practice, but each experience…read morehas been worse than the last. (We've had a several doctors, because none of them seem to stick around very long!) The office staff is very rude, unhelpful, and uncommunicative. Phone hold times are insane, the portal is very cumbersome and constantly glitches out, which basically amounts to a very difficult time accessing care. Most recently, I was told I would have to wait 3-5 days for a response on my request to fill an emergency medication for my child -- an order that I was told would be filled during her in person appointment. Meanwhile, I made an appointment at a new office the next day and got a Rx right away. Believe the reviews and find another practice if you can. They just changed their name of their practice (without announcing that to existing patients) -- trying to escape their bad reputation??

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Matthews-Vu Medical Group - Woodmen - Now open our new Pediatrics building at 4150 E. Woodmen Rd, Ste 100 Colorado Springs, Colorado  80920.  719-418-2121

Now open our new Pediatrics building at 4150 E. Woodmen Rd, Ste 100 Colorado Springs, Colorado 80920. 719-418-2121

Matthews-Vu Medical Group - Woodmen
Matthews-Vu Medical Group - Woodmen

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Optum Primary Care and Specialty Care

Optum Primary Care and Specialty Care

1.6(14 reviews)
0.1 mi

The optum My Chart is faulty to say the least. Several times I can not get on and someone needs to…read moreget me in or change my password. Now, I can't get in again and it is telling me my name ,email, and birthday are wrong. GET RID OF MY CHART!

My experience didn't even start out good. The number linked to my insurance when I called, the lady…read moresaid that wasn't where to get ahold of my doctor at but she could schedule the appointment? Started giving her information and she starts talking about things I need to do like labs that have nothing to do with what I was trying to schedule an appointment for and I told her i would not be doing that. I woke up extremely sick the morning of my appointment and had an appointment at 7:20a (supposed to be there at 7:05) so I try to call at 7 to let them know I need to reschedule so I don't get everyone else sick. Every single number I could find said they were not open until 8 and the number linked to the address wasn't even for them. Couldn't cancel online because it requires you to call. So I called at 8 and told them my struggles and the lady said they open at 7:30 and only have one number. How do you open at 7:30 but I'm scheduled earlier? Extremely unorganized and I refused to reschedule. I only was going here because of my new insurance. I will pay more out of pocket to go back to my regular doctor if I have to. Shouldn't be that hard to get ahold of anyone at the office.

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Optum Primary Care and Specialty Care

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Day Wendy MD - internalmed - Updated May 2026

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