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    Davis-Heller Lisa DVM

    3.7 (3 reviews)
    Closed 8:00 am - 6:00 pm

    Services - Davis-Heller Lisa DVM

    Pet physical or wellness exam

    Pet vaccinations

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    Williamstown Animal Hospital

    Williamstown Animal Hospital

    (3 reviews)

    I called because my indoor/outdoor cat came home with half of the back of his head missing; wanted…read morethem to look at his wound and clean it out and make sure he is okay. They flat out refused because they said we hadn't been customers for over 3 years and their policy is that they're not seeing new patients. Interestingly, I verified that the last time we went down there was for my dog, Princess. The receptionist said yes. Our AKC paperwork shows a purchase date of August 2, 2023. I have pictures of my son in the lobby of their office with our dog on August 25, 2023. Today is March 4, 2025. Unless there's a strange glitch in the matrix, that's less than 2 years since we've been there. Nonetheless, they refused to see my cat. I have been using them for my animals since 2003. They neutered my bunny. They saw my parent's animals. They have been the "go to" for all of our pets. I don't know what has changed with these people - the management - the doctor? Perhaps they've forgotten they are a COMMUNITY vet and should be concerned about the wellbeing of all animals... especially those in town who've supported them throughout the years. One wound management appointment isn't asking them to take on a high maintenance pet with a multitude of appointments. It's revenue for them, without having to add a significant amount to their case load. Awful management. Awful policies. Awful math.

    After misdiagnosis at my clinic for 20 years (new vet), Williamstown Animal Hospital welcomed my…read moresenior dog with open arms. He was due to get his teeth cleaned and we received a call within an hour of dropping him off that he was no longer a candidate for the procedure. He was diagnosed with lymphoma and they could not have been kinder or more accommodating. Cleaning is typically $550-900. They could have cleaned his teeth and made a substantial amount of money but instead they prioritized our furbaby & his family. We have seen both vets over the course of this horrible disease & I have no doubt he received the best treatment possible. Dr Essig has a tremendous talent for delivering unpleasant news in the most calming demeanor. Dr Holter always made me feel better than before I got there. Both are exceptionally knowledgeable & compassionate. Williamstown Animal Hospital offers a small town feel with the resources of a big city. Cancer sucks yet they made it the best experience possible. They even offer cremation.

    Davis-Heller Lisa DVM - vet - Updated May 2026

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