I needed to replace my renters insurance; its annual premium had almost doubled from last year. I…read morealso needed to acquire earthquake insurance. I tried researching online on my own, but every company's site required me to answer *many* questions before it would give a quote, and I didn't know if I was checking with *all* available insurance providers. (Turns out I wasn't.) As it happened, I came across an article about finding insurance, and it recommended contacting an *independent* insurance broker, and that led me to finding Avail Insurance Solutions. Avail wound up finding a renter's insurance provider and one for earthquake coverage; the combined premiums totaled about the same as what my new, higher rate would have been for renters coverage only. So, I'm very happy with Avail's service.

I set up a phone appt with Brian to shop for umbrella insurance. He called me on-time and…read moreexplained the process of getting this type of insurance. He asked me questions, and told me he would provide me with several quotes. After a few days, I received a quote from a top insurance company. They said this was the best choice. I asked for additional choices, and I never received a reply. After a week, I contacted another insurance broker.

I have been using Eric Gee for all of my insurance needs for many years: auto, home, liability, and…read morelife. I also recommend him to my real estate clients. He is always responsive and helpful. I cannot recommend him enough! Every single person I have referred him to has thanked me for doing so. You will too!!!

Eric Gee is amazing and attentive. When State Farm canceled my homeowners' insurance, Eric was able…read moreto find me a suitable replacement. He is a terrific person, and very knowledgeable about insurance products offered. If you need help navigating the sometimes tricky SF insurance maze, give him a call and rest assured your insurance is in good hands.

I worked with Steven Del Terzo from Tiffany's team to get my policies transferred over after moving…read moreto CA. He was great to work with. He responded quickly and provided all of the information I needed to make a decision. I'd highly recommend this agency.

Not a big fan of insurance agents over the years, they are annoying and always selling their…read moreservices I'm not interested in, their normally hounding you down to buy policies and I get so annoyed when it goes from car insurance to the 10 other services they have and so on... however, ERICA... she was definitely a different agent, her professional experience, actions, customer care and communication is superb 100% fantastic. She really kept me up on point and did not over sell anything I was not interested. She listened to what I asked for and delivered. I left the state last year for vacation and my insurance expired and she made sure when I returned to get back on track and kept close contact to make sure my auto insurance was updated. Also when I do talk to her she's always professional and never sounds rushed, fake or rude. Thank you for bearing with me and keeping me insured.

Karen Gonzales at Allstate was wonderful to work with. She was prompt, responsive, and incredibly…read morehelpful in walking me through everything. She explained the details clearly, answered all my questions, and made the whole process feel easy and stress-free. It's rare to find someone who is both knowledgeable and genuinely kind. Karen put me completely at ease and made sure I felt confident about my coverage. Highly recommend!

Bad communication and not enough staff. They forgot to contact us and remind about the swallow…read morecombs, so problems kept happening. This is real, not made up. They keep getting chances but keep disappointing. Staff skills are uneven. Long-term customers are very unhappy -- please fix this or offer other options.

Updating my review for Beau. Because he continues to be the…read morebest! It's been 5 years since signing up with him and in those 5 years I have been able to easily transfer my renters insurance to my new address seamlessly, obtain an insurance policy for my growing small business and get coverage on my life (haha) - I trust him with my life, business and home.

I can't believe that every time I call, I get a live person! Traci's staff (Alyssa, Beau, and…read moreVicki) are always patient with our questions. And Traci herself is the consummate professional. We have used them for two properties now, and just recently bundled everything with them. I think you will be very happy with their service.

Daniel is great and helping me select an insurance provider! I could not figure out what insurance…read moreoption was best for me and Daniel was able to listen to my needs and come up with a great option. He is amazing and I would absolutely recommend you give him a call if you need to figure out the complicated world of insurance and select the right plan to fit your needs. George Zotalis

Personal service and experience. Don't have to figure out how to navigate the complex Marie of…read moreensures available to get the best rate with the best coverage Daniel Masarsky is the man, and as much as I think Insurance is an simple profession, it's only because Daniel makes it look that way.

My family and I have been loyal customers of the W.Portal office for over 47+ years. My parents…read morewere first insuring our South City home and vehicles. Once my wife and bought r first home and vehicles there was no hesitation continuing that Allstate cycle for us. Everybody at the W Portal office have always been very helpful and super friendly ( Joel and Winky). Loyal Allstate customer for life! Sincerely, Wil

Thank you very much Winky. That was one of the best customer service that any insurance agent could…read morepossibly give. Winky provided me with auto insurance quote, and gave me quite affordable premium rate. I'm glad I came here today and met you personally. Thanks for being kind and positive!!

Scott responded very quickly, and altho I didn't end up working with him bc condo insurance is…read moretough to get in CA, I appreciated and admired his straightforward, honest, and empathic reply, letting me know that he could provide quotes for non-admitted companies only. But he pointed me to a few of the larger insurance companies that might be able to help me, and sure enough, one of them worked out. So grateful for your help, Scott!

Scott Johnson was great. He steered me towards a company which has now insured my home, after I had…read morereceived a cancellation notice from my previous broker who was not helpful in finding a replacement. Scott does not have access to the company he recommended- they have their own agents, so he did not profit from his advice. That is integrity- not always a given in this industry. I would not hesitate to approach him with any insurance needs.

I made a first-time call today and spoke with Zoe, which was incredibly thoughtful and helpful, and…read moretook the time on the phone to make some excellent suggestions and referrals. Highly recommended!

Fantastic people, service, and knowledge. I was shopping for home and auto insurance and they very…read moreefficiently gathered the information I needed, and helped me figure out the best option. Really went above and beyond to explain some of the intricacies of insurance in San Francisco, clearly super knowledgeable, and gave me a better explanation of my options than any other broker or insurance company I spoke to. Whenever I need insurance will be coming back.

Amazing people to work with. All renewals done on time. All requested paperwork issued timely…read more Great rates and awesome customer service. Definitely would recommend Broad Spectrum Insurance for business or personal insurance needs.

I have never had an issue. I love BUNDY she is great and always advocates for me even after I bug…read moreher with so many questions :) She has even advocated for me with the Department of Auto Insurance when I needed the support /backing of my broker. I have never met Dimitri but don't let Bundy go she is an asset to your team.