I have been going to Monk's for about 4 years now and find them very friendly (can even bring my…read moredog to the appointments), engaging and thorough. Will continue going as long as they are in business.

Went here for my 2020 tax returns and never got my refund. Been trying to figure out why and turns…read moreout they miss spelled the name of two my kids on the refund. Been trying to contact the IRS for a long time now trying to figure out how to resolve this issue. Today finally made some head way with an actually person at the IRS and they told me we had to have Monk's fix the spelling errors and submit it. Had my wife stop by while she was out and apparently the lady she spoke to says the IRS has to send something before they will go in and fix. The issue the IRS claims its not on file anywhere probable because the names a miss spelled so it never actually filed. The lady at monk's said there system didn't kick it back so it has been file. I'm now on hold with the IRS again to see what it is the lady was talking about. But as of right now this is a 1 star review as I have an issues that according to the IRS should of been an easy fix but someone apparently can't be bothered to do it. As another note the place I went to also tried to look up our 2020 taxes and also couldn't find them in any of the systems. And pretty much told us the same thing and to contact the IRS at a different number. PS: Every time I call this place it says the number is unable to connect. I know ya got Verizon and all but its 2022 please set up Voice Mail or get an answering machine.