I had an appointment scheduled with this office, less than two weeks before the filing date I…read morereceived a call telling me my appointment was canceled and the office was too busy to see me. Horrible customer service cannot recommend this office to anyone for any reason as they may break their commitment to you at any moment.

Where would I be without JC Tax, let's see? I would probably still be struggling my way through my…read more2010 tax return, the year my husband and I joined our complicated taxes as a married couple. I am most appreciative of the year round support I have received from Jenn since we have lots going on now with two children, my husband having full time employment, plus working for himself on the side, buying and selling real estate in different states, moving and all the other things life brings your way when things change from year to year. I can alway count on Jenn to answer any tax and investment questions we have regarding how a change of life plan will positively or negatively affect our tax situation. She is easy to understand, breaking things down from government IRS terms to a bit more layman terms, something I have never found in another tax advisor. I appreciate the friendly reminders I receive from her prior to tax season so I can properly prepare our family to gather necessary paperwork and send it to her to file on our behalf. She helps keep us organized through our crazy life of change and unexpected circumstances. I would highly recommend JC Tax to everyone I know and even those I don't know. I truly believe she is an asset to my life and wouldn't trade her for anyone else out there. And the bonus... I can live anywhere on the globe and I can still have Jenn do my taxes!

Many thanks to H&R Block Waimea for completing our tax returns this year. I made the initial…read moreappointment online, and Brian Richards, EA, CAA was our tax advisor. Mr. Richards was extremely courteous and helpful. We had several types of returns to work on that required a total of two appointments, and he made the task very pleasant and efficient. Front office staff were always super-congenial as well. We are so pleased with the service that we plan to continue as clients in future years.

Diane was awesome. Really efficient, knew exactly what she was doing, and very sweet.read more

American Savings Bank is an excellent local choice. The bank has a functioning, real time account…read moremanagement app which functions instantly so you can track electronic transactions. The fees are compatible to credit unions and if you open a business account they will start one with just a $50 deposit unlike local credit unions which want a minimum of $500! Try it, you'll like it!

I went here to open a savings account for my 3Month old child…read more I wanted to be a good parent and start saving account for my child. I wasnt used to banking with American Savings Bank because I had only banked with bank of hawaii and I was super sick and tired of the fees and limited service as well as bad customer service. Bank of Hawaii always makes me feel like I am a bothersome and hassle for them to hold my money. And they always find ways to make us pay fees. I went in there and told the banker exactly what I was looking for as I wanted to slowly build up a savings for my son. She seemed to hear me and know exactly what i wanted. She quickly signed me up for saving account and it took me about 20min total. She told me I had to sign a long disclaimer (which Im going to admit I KNOW NO ONE READS) because you trust your banker to tell you the important details. I was very very specific about the fact that I had bad experiences with Fees and that i could deposit small amounts of every couple of months. Megan made me feel great about this account. Gave my my new "saving account" check book balancer, the initial deposit receipt of 250$ and a pamphlet of what i thought was when i went home was a list of savings accounts (only to find out later she gave me a pamphlet on the checking accounts- NOT WHAT I SIGNED UP FOR). I trusted this banker as I thought she would tell me if I had met the minimum deposit or how to avoid fees. 1 MONTH later I get a letter in the mail with my statement showing 10$ fees ( 1 for not having the minimum balance and 1 for not enrolling in online bank/paper statements) I WENT IN THERE FURIOUS. Megan said this was all in the disclaimer i signed. To which I felt like she was trying to take advantage of my now 4M old son! To find out- she gave me the wrong pamphlet- she gave me a checking account NOT a savings account pamphlet. She said it was my fault bc I didnt read the 20+ page fine print disclaimer. Also she failed to mention that if I deposited another 50$ that I could avoid a fee. She also FAILED to mention that bc I dont have a checking account, I have to manually fill out a form to sign up for online banking and that I cant sign up for an online banking access like a normal person. Right now I am going to make the minimum deposit so i can create a savings for my child But MEGAN was very non informative and the fact that she told me that she couldnt even recall the conversation let alone me when she opened my account tells me this may not be the place I should be banking. Her non attention to detail and lack of concern is very disturbing for a banker and not qualities I would want in an employee who worked for a bank I banked with. GRRRRRRRRR

My attorney Peter Olson was professional, dedicated, and incredibly skilled. His dedication went…read morefar beyond what was expected of him. He made me feel comfortable and took the reins. He fought very hard for my case, was very responsive, and achieved a winning outcome. I would not hesitate to hire him again, and strongly recommend his service to others.

Peter was simply fantastic. From the very beginning he reassured us and was the calm we needed…read morewhen we felt lost and unsure. He kept in contact throughout the process and was always there whenever we needed him. Each time we spoke we truly felt that we were being heard. He took his time to dedicate himself to the facts of the case and delivered in every way we could have hoped for. Even before the outcome, we already referred our dear friends because of how we felt taken care of knowing he would be the same for them in their time of need. Above all we valued his straight forward honesty and professionalism.

Always feel welcome. Always helpful when I need to wire large amounts of money. My whole family…read morebanks with FHB.

Victor on the Big Island at First Hawaiian Bank is AMAZING and represents FHB with a First Class…read morerating on how to handle customers. He is an ASSET to this company of solving problems and concerns. He was so helpful in assisting to help me get my online account open. ABSOLUTELY no one else could. For 3 weeks no one could do it. Online or at the bank where I opened my account. He assisted me and dealt with this antiquated bank system! He did it patiently, persistently and finally now it's done. 3 weeks later. Thank you VICTOR it is ONLY because of you this bank gets 5 STARS! ONLY BECAUSE of YOU!