Well where should we start. They Damaged My Car that's a simple start!!!!!…read more So we filed for Roadside Assistance thru our insurance company roadside assistance phone number as we needed assistance for a lost keys lockout and tow to the dealership so we could get new keys made for the car. Well they showed up with no lockout tools and not even the right tow truck for the vehicle. They say "Damn wrong truck oh well" I'm not going to get the other truck because it would of been 45 minutes back to get the right truck for this car and then 45 minutes back out here so total a 1 hour 30 minutes at least. So Brian the owner at that just goes to grab the car picking it up knowing it's going to damage the car and well what happens? Just that and dents front drivers quarter panel and makes it hard for the driver side door to open now and is $1700 at one place and $2,000 at the other in damage quotes from the dealer it went to. This is where it gets more interesting as the owner Brian was fine with it and said to go get estimates and give them to him tomorrow if possible because he didn't want to go the court route and got scared when I started that I would just file in small claims court then if they don't want to pay for their damage it's that simple. I have no problem with however you want to proceed just let me know in 24 or by 530pm on 06/17/2025. Well by next day it went full Karen mode as it wasn't Brian anymore and was some lady I can't remember her name, but obviously the wife or business partner and in quote states "I've called my insurance people and it's not an instant thing when you talk to insurance that's all I can tell you"! I have this in clear text message from the owners cell phone number 217-556-6837. Where i sent photos, estimates, my insurance agents name and contact info, receipt for tow, screenshot of roadside order, quotes and estimates as requested by Brian everything. She wouldn't even contact my agent. Then she called me by accident thinking I'm another customer and all she wants to do is rush and get off the phone anyway possible she can and that's when I ask one simple question "you said your paying or submitting it threw your insurance company and you admit fault obviously by saying that as did Brian when this happened and over the phone when he told me to submit photos and estimates which is what I did. So why can't you provide your insurance information? I gave you my agents contact info it's that simple. There is nothing to it. She then goes Karen mode again and says I'm just dealing with my insurance that's it. And hangs up. I sent a text message that said I would just be filing a claim with my insurance company and that I already had their insurance information. It's that simple and since your insurance told you "I've called my insurance people and it's not an instant thing when you talk to insurance that's all I can tell you"! my agent and insurance company will give them a great hand with that because they are Allatate. And your always in good hands with Allstate at least that's what they say!!! So have a great day and I will see you in court. I told you what we were going to do and you wanted it the hard way. If anyone needs their insurance info in the future here it is. (Read disclaimer) Pioneer Speacialty Insurance Company Policy#0001154852 Effective date:02/06/2024 USDOT1751522 Docket MC641037 $1,000,000 Policy Disclaimer: This is all in public knowledge and public search under Brian's Auto and 23 Hour Towing Insurance Policy Information and business insurance policy. None of this is slander and can be backed up with physical evidence, proof, verification and messages as well as phone calls and records of.

Brian came out on a Friday night, to the middle of a farm - muddy farm and I was stuck. He was…read morethere within 30 minutes, he brought the right truck for the job - light 4 wheel drive with plenty of power - snatched my vehicle right out. Fast and professional. Much appreciated.

My car broke down on I55 near Farmersville. Joe's came and picked me up. They were very friendly…read more I left my car with them and they did a great job of diagnosing and fixing the problem. Thank you! They even came out on Saturday to meet me at the garage so I could pick up my repaired vehicle.

Very upset with this company. Our tire blew on the interstate and we made it to the Phillips 66 at…read morethe Farmersville exit. We were told Joes was a 24/7 service. We called several times and got no answer or no call backs. We had to sleep in the parking lot with 3 kids.

Great service, good manners. Even on their Sunday they towed my car 50+ miles. They really saved…read morethe day.

I cant begin to exclaim how truely awesome they are ! Joe…read moretowed our camper and truck together ,with ultimate care and precision ! The price was beyond fair that I actually cried , he is very knowable not just with towing but the understanding of your vehicle ! Thank you again Diana Brickey

I locked my keys in my car at Walmart. Curt's Towing came quickly and had my door open in no time…read more A bit pricey but I'm still glad we had them to call. I recommend them.

On 11-4-2024, my car would not start, call Curt's, they referred me to kingdom auto because they…read moresay Kingdom does such a great job. Dan at kingdom auto says it's the battery. Pay Curt's and I pay kingdom auto. 12-10-2024, the car does not want to start again. Kurt tows the car to kingdom. Dan tells me it's the starter this time. Pay for the tow and pay for the work done by kingdom. 12-12-2024. Out and about running errands and when I come Back to my car to drive home, guess what happens? The car will not start. Jen at Curt's tells me manager is not available and I leave my number so the manger can call me. Still waiting on that call. I feel like Curt's towing gave me a bad referral and I feel like I should be reimbursed for the towing on 12-8-2024. i also feel kingdom should reimburse me for the labor on 12-8-2024. Dan at Kingdom auto wants me to bring back into the shop for a third time but will not give me a refund. I would not recommend kingdom auto to anyone after my experience. I am still waiting on a call from Curt's towing.

He was prompt, professional and kind. My safety was important to him. He explained everything he…read morewas doing and why. Even offered his air conditioned cab to sit in since it was so hot outside.

This is place us crooked. I made the biggest mistake of my life Today. I called AJ Towing thinking…read morehe was legit. I was in a car accident. He towed my car to his shop. I paid him $100. I called enterprise and told me to lock up the car and do not leaves the keys. after I told them that my car was at AJ Towing they said do not leave the keys. Bring the keys to enterprise and they will send a tow truck to pick up the vehicle. I told him that enterprise did not want me to leave the and at that time he told me that he was going to impound my car. I just had a terrible situation and accident and this guy was a jerk. I don't know what it is, but enterprise told me not to leave the keys with this guy. Then I the tow company that picked up the car from and they said he is not a legit towing company, but I thought he was. He has no cameras on his property for safe guarding vehicle,and he does not have the capacity to properly tow smaller vehicles. If I had known about his bad reputation around town and throughout Rent-A-Car agencies, I would've never called AJ Towing. I wish I can give him a zero because he should not be in business taking advantage of people. Mulliigan towing came and removed my car From AJ towing. It turns out that AJ towing has a bad reputation in Springfield in the towing industry. Be smart! Do your own research before calling for his Service

Amazin young men they helped my husband get our van home after it flooded due to the rain I can't…read moreput into words how grateful I am . I highly recommend elams towing to anyone they are wonderful!!!!! Thank you from the knapp family Kelsie knapp

Ok nobody wants to call a tow truck, it usually means something or everything is in the ditch…read more Called Elams because my husband thought our car would make it through a ditch...in Coffeen after a week or so of rain. On Easter Tony graciously came within 10 to 12 minutes, on Easter and we were out in 5, quick response, extremely nice and reasonably priced.

Called for a jump. And amazing. Jumped in no time at all. Excellent service. Thank ya'll for being…read morea quick.

From the owner: Owner Rhi Hoots specializes in Towing and recovery along with fuel delivery, Tire repair and or…read morereplacement with spare. Jump starts. All at a reasonable price. Let us help make your day a little better! Check out our Facebook @ Central Illinois Tow Co.LLC

Yeah, I messed up and locked my keys in my running vehicle. I called Kelly's and he had someone out…read moreto me right away! Thanks for the service! I really appreciate it!

From the owner: Kelly's Auto Repair & Towing provides heavy-duty recovery, light-duty towing, medium-duty towing,…read morespecialty hauling, auto repair, and roadside services to the Vandalia, IL area.