I have nothing but good things to say about the staff at the Swisscom shop at the train station. I…read morecame in with an unlocked GSM iPhone and wanted to get a pre-paid SIM for my visit. No problem. My passport was all they needed. They did all the work, including installing the SIM and making sure my iPhone on Swisscom's remarkable 3G network was up and running. The clerk went over the plans available with me, and then took care of everything else. When the first text message from Swisscom came over in German, she fixed it immediately and then everything worked perfectly. Every cell phone experience should be this good. Really, I was quite impressed with how well they handled everything.

There is always a line. Know that going in. Other than that, there is always someone working who…read morespeaks English and readily able to assist expats. Standard cellphone store service. Much like in the US, every employee tells you something different often contradicting the previous employee.

"Faux Apple Store" is what I thought each time I passed Dataquest, and a recent visit proved that…read morefeel continues inside. The table layouts are trying (but too fragmented), the gear is predominantly Apple-made or Apple-targeted. The staff is definitely trying for the boutique experience. The lack of crowds is initially nice, but the smaller selection of gear explains it. This place may feel more ritzy than InterDiscount, but they didn't have the USB WLAN adapter I was chasing for a project. The Apple Store has the gloss, and InterDiscount ended up having the part I needed --- Dataquest just seems an awkward compromise.

I bought online an item 3 weeks ago. They took the money but I still don't have a delivery date and…read moreevery time I call to ask they say they will check but I still haven't received an estimation. When I bought the item online they said it would have been delivered in 3-7 days. They answer the phone but do not consider your requests made through the form online (email). Very bad service.

In the website, they tell you that they have great conditions when you buy something because you…read morecan return it within 30 day but in reality they charge you 10% of the purchase price. My case, I bought a projector that you can't test in the store so I ordered online and let it be delivered at home. I opened it to see the quality of image and it was not good. The price of the projector was around 1.800 franks and they made me pay 180 franks because I test the product. This is a big scam and a lie that you can return anything within 30 days without any charge. I will never buy anything again there.

Best place in zurich to buy computer stuff, cameras, hifi. If you really want to have it NOW and…read moredon't want to pay too much then this is the place to go. The waiting times are horrible though. They say that the consulting is also very good, but I never had that much time (1 hour, I'd guess)