Excellent shuttle service! On time! Very luxurious!…read moreLoved the talks with our driver - very pleasant. Will definitely consider using Shuttle Europe again! It surpassed all expectations.

We booked a private shuttle with Shuttle Europe for our Salzburg to Halstatt day trip. Our driver…read morewas Petr and he was fantastic! He was quick, responsive, knowledgeable on the areas, and always prompt to pick us up wherever we requested. He made our day trip to Halstatt super easy and helped us beat the crowds in all our stops. If you're not interested in spending most of your day on a bus, and want to make extra stops along the way to do additional sightseeing, I'd highly recommend booking Petr for the day and making the most out of your trip. To top it all off, Petr was an absolute pleasure to chat with on our drive! I would definitely use their service again!

Worth every penny. It was nice to leave some of the navigating to professionals. Unfortunately they…read morewere all booked for Salzburg, but they were able to get me more than halfway there and I just boarded a train without a problem. Driver was right on time. It was thoughtful to provide a bottle of water for the trip. Their office in old town is currently closed but they can be reached by email. They respond within a few hours.

Worst Driver Experience of our Lives with a Dangerous and Abusive Driver…read more We booked a private shuttle to leave from Salzburg to Prague with a stopover in Cesky Krumlov on 21 June 2024. Scheduled departure was 12 PM and we were 8 people, including 2 seniors, 1 child, and 1 infant. We got out of our building at 12:08 PM, a 8-minute delay. The driver greeted us with "What are you doing? It is 12:08! Can you be late for a flight or train?" We were surprised to hear that because we had not booked a train or flight but a private car only to give us some flexibility. It took us another 5-7 minutes to keep the luggage in the car and finish boarding. By 12:15, we were all in the car. Instead of getting started, the driver again started berating us for the delay. He was incredibly rude, so much so that our child got intimidated and started crying. We explained that we had a 8-minute delay because (1) we had a lot of luggage and had to take 3 elevator rides; and (2) our infant was unwell and it took us time to settle her. His response: "Why are you traveling with a baby if you can't be on time?" He then started screaming because our child was not in the car seat. We explained to him that this was because the car was not moving yet. Given his tone and attitude, we had lost patience. When two of the ladies in our group started arguing with him because he was misbehaving, he shouted "Quiet" at them and gestured towards them as though he would hit them. At this point, we were worried about our physical safety and asked him to remove our luggage and de-board us. As if his physical threats and other offensive remarks were not enough, he added a dose of racism: "Only *you people* do this", he said to us as we got out of the car. The message was clear. In all of this, the response of the CK Shuttle Management has been most disappointing. Not once did we get an apology when we called them from the site of the incident. They have also not shared the driver's full name and failed to cooperate with the police investigation in Salzburg. As an employer, it is possible to make a bad hire with mental health issues (after all, mental health check-ups are not mandated). But there is no excuse for not owning up to your mistake. SO, PLEASE BE VERY CAREFUL WHEN YOU ARE USING THIS COMPANY. Their drivers are dangerous people and it is a company that does mot care about its customers. And if you are traveling with seniors or children, definitely do not use this company. Finally, if you have already made the mistake of making a reservation, triple-check that the driver is not Josef.