I booked services at La Peau in Fresno for a bachelorette party of six. The week of the event, I…read morecalled to modify just my massage because I was five weeks postpartum, dealing with a painful PUPPP rash and stitches in my back from a biopsy. I asked if there was any way to adjust my service, and I was told they would work with me and that the owner would call me that week to discuss a solution. On the day of the appointment, I received my facial (which was fine) and was told again that the owner would reach out soon to arrange something for the unused massage portion. But I never received a call. When I followed up afterward, I was told that because I booked in a group, they would not offer any accommodation--such as store credit or gift card--even after explaining my medical situation. Given that I personally spent $360 and our group spent around $1,800 including tip, I expected a basic level of compassion, especially for a postpartum mom with an ongoing medical issue. I wasn't looking for special treatment, just a reasonable accommodation for a service I physically could not receive. Unfortunately, the lack of empathy and unwillingness to work with me given my specific situation was deeply disappointing. I won't be returning, and I can't recommend this spa. Attached is a photo of what my back looked like the evening before the massage (mind you, this was all over my body).

Shockingly Rude Receptionist Grace (Serena) -- Didn't Even Get to Have My Massage…read moreUPDATE: read owners response at end!!!! I've never left a spa in tears before, but my experience at La Peau Day Spa today was awful -- and I didn't even get to have the massage I booked because of how disrespectful the receptionist, Grace, was. I called earlier in the day to book a same-day lymphatic massage and asked if there were any October specials. Grace told me there weren't, which seemed strange for a spa but I booked anyway -- a $180 service for 2:00 PM. When I arrived, I had to get Grace's attention to check in. While in the restroom, I saw a sign listing October specials -- including a hot stone massage for $140 (normally $160). When I mentioned it, politely, just to make her aware, she got very short with me. I even said I didn't want to disrupt my therapist's schedule, but she snapped, "Do you want to change it or not?" Eventually, she tried to change it, then told me she couldn't because that therapist doesn't offer that service. I said that was totally fine -- I was looking forward to the lymphatic massage anyway. I also had a gift card from one of their events and asked what services it could be used toward. She kept contradicting herself, couldn't give me a straight answer, and started texting without looking up or responding to me. I even complimented her nails to lighten the mood -- no acknowledgment, no eye contact, just more attitude. By this point, I was uncomfortable but trying to stay polite. When I finally went back with the massage therapist (Marissa, who was lovely), Grace/Serena (the fake name she gave me when I asked because she knew her behavior was disgusting, which I did say but never did I say anything towards her or call her names, I did tell her she mad me uncomfortable and was disrespectful) she kept interrupting and acting like there was some big issue when there wasn't. I was actually shaking from how she treated me. In the end, I was so upset I couldn't go through with the service. Grace "Serena" told me I "made her uncomfortable," after I let her know how much she was upsetting me and making me uncomfortable... which was completely backwards, she sounded desperate to keep herself out of trouble-- I had been nothing but courteous. I even wanted to tip Marissa for her time, but Grace wouldn't allow that either. I will never return to La Peau Day Spa, and I hope management sees this and provides Serena with serious customer service training. No client should be treated this way -- especially not in a place that's supposed to be about relaxation and care. Update: Management /the owner saw this, called me, defended Grace and lied to me... then proceeded to tell me she knows people at Yelp and will be sure to get my review taken down!!!

went to Kiss Me Med Spa for botox and lip filler and i am very happy with the results! Karen was…read moreprofessional, very nice and her quality of work is amazing!! She explained every step of the process and really ensured i was comfortable during the whole process. Office was very nice and clean! Location is also great. Looking forward to my next visit ! Karen and her team are awesome and i highly recommend Kiss Me Med Spa!

I've visited kiss me med spa 4-5 times in the past few years. I've been treated by Karen, Gina and…read moreLinzy. I typically come in for Botox. All three have been incredibly knowledgeable and friendly. Kiss me recently moved locations and as expected, the new office is gorgeous. The front desk staff is incredibly helpful. Most recently I called looking for a weekend appointment in the morning for myself and a friend. They were able to get me scheduled for the following day (they're typically open one Saturday a month). Linzy was able to get my friend and I in and out quickly without making us feel rushed. I'd also highly recommend following them on instagram and signing up for emails to get notified about their monthly specials. Overall, kiss me has always made me feel very comfortable in what I would consider an intimidating space. Definitely worth booking with them!

Alysha is a complete GEM. I did not know her personally when I booked my first appointment but she…read morenever made me feel like a stranger. Fast forward over a year or so later - you get to know people! She is a wonderful person apart from being an amazing esthetician. The part about her that makes me keep coming back is the passion for what she does. You can tell by how attentive and personal she makes your visit. She has added new services to her menu & that shows me that she continues her education to serve her clients (& herself). This new location is gorgeous, clean, and ever so relaxing! I have recently switched to booking 90 min appointments so she has the freedom of time to do what my skin needs as opposed to what I think it needs. Highly recommend.

Alysha was very professional and knows what she's doing!! I've gone in for a custom enzyme facial…read moreas well as a hydra facial. I like that I can schedule an appointment and can count on her to let me know what my skin needs. My face is literally glowing when I leave her studio. She is a skin genius!! Her studio is very relaxing and definitely the kind of self care I need. I also enjoy that I can ask her about my skin needs and with her expertise let's me know what products I should be using on my skin for my skin needs.

I was recommend for a facial with Dani, it was my first real facial and I was hesitant as I am…read moreseverely acne prone. but so glad I went through with it!! Her place is so cute and relaxing. Dani took her time, explained her steps, and made me feel so comfortable. I loved how clean my skin and soft felt after. She gave me a few acne treatment recommendations as well.highly recommended!

Dani is so kind, full of wonderful energy; enthusiastic and upbeat. Her space is cozy, peaceful,…read moreand private. She is wealth of knowledge about skincare. My skin felt amazing after leaving. I can't wait to return.

Great microdermabrasion and Elite facial with Priscella. Loved the chair which envelopes and helps…read morerelax the body while staying warm with piles of blankets. A necessary treat for me as I am always cold. Tell them to keep the blankets off if you must. Relaxing environment. Friendly staff. Front desk and Priscella were kind and caring. Thank you for a fantastic session!

You must try out this place! Incredible customer service from the front desk to the facial itself!…read moreThis was my first time receiving a service here, and I can happily say, I am already looking forward to coming back again! Upon entering to check in, there is a cute little area with snacks, water, and tea- with a few seating options. And if you want to see one of the largest selections of Eminence and Image Products...oh my goodness, yeah, they have it! I was sooo happy exploring all the products. In visiting another local spa for years, they never had as many products on hand as I saw today. My Esthethician today, Ruben, not only took the time to really talk about all the new products I asked about, but his skills and demeanor during the facial- just wonderful! Personable, talented, knowledgeable...I highly recommend seeing Ruben. I also learned that special orders can be made for Eminence and Image products, as well as Nairian, which is another product brand, but from Armenia. From the Eminence Line, I purchased Soothing Chamomile Tonique, Stone Crop Hydrating Mist, & Citrus & Kale Potent C +E Serum. Service info: I enjoyed a customized Elite Facial today, and I'm eager to try the Hydrafacial in the future. I changed into a spa wrap, and got super comfy, relaxed, blanket and all! The steam, the products and application, gentle touch/massage, and lovely conversation made my first experience memorable. Bravo to Owners Sevag & Susie for managing this great business- well done!

Wow! Leta is truly a treasure. I have been a client for years and have loved the results from every…read moretreatment. Her machine is fabulous and really has removed majority of the hair follicles. It has been such a blessing to not have to shave and only have some regrowth. Even just after one treatment, I am shocked. Leta is professional, genuine and really takes time to target every area. The best is her prices are beyond reasonable and much lower than other Laser hair removal businesses. I have excited to now try the IPL machine to help my face.

I have been a patient of Leta's for a few years and could not have asked for a better experience…read more She is calm and makes you feel comfortable throughout the entirety of the process. As someone with very thick and dark hair, I am grateful I decided to do IPL hair removal. I have seen an immense improvement in the discoloration of my skin and a decrease in the amount of hair regrowth in my treated areas. It is evident that Leta truly cares about her patients. She is there to address concerns in and outside the office. Not to mention, she responds in a timely manner. I would highly recommend About Face & Skin.

I had a growth on my upper lip and sought dermatology. In the course of several months, I saw 3…read moreDermatologists. All deemed the growth benign, with one of the 3 injecting a chemotherapy agent into it "just in case". In the meantime, it grew and grew. Finally was referred to Dr Kathleen Behr and bingo! Got a true diagnosis. Within a week or so, I was back in Dr Behr's office and had the gruesome beast excised in a pretty complicated surgery. So relieved! Healed quickly and well and unless I tell someone, they don't even notice the very light scar. I saw Dr Mathieu for after care, and was every bit as impressed and thankful. Both Doctors the ultimate professional, kind, gentle, thorough and explain things well. Their office and assistants staff are marvelous - friendly, quick, helpful and reassuring. Fabulous doctors and fabulous staff. Me? My family? We will go NOWHERE else for our dermatological needs.

I've been to Dr Behrs office twice now and have waited for nearly an hour in waiting room for both…read moreappointments plus 20/30 min once taken back to room. I usually go to refyned astetics which has been wonderful compared to my experience at behr. came for a special they were promoting but will not be coming back and do not recommend coming here. My apt was at 1:00 they didn't start my procedure til almost 3. very disorganized

UPDATE: Lisa just gave me the same feedback she's given to others who've experienced the same issue…read moreat her facility. She shows her dishonesty in her response to me. Lisa, as I mentioned in my original review, l did leave a voice message. You say you put your phone number on your cards. I don't have one of your cards. 1.559.325.7544 is the number I left my voicemail to you. It's the one you list on your website. You then say "I do not receive call receiving any text or call from you with your concern." I've never mentioned my concerns to you. On one hand you imply I didn't leave a message, on the other you imply I specified what my concerns are and they weren't left in any message. Both lies. Dishonesty is not a good look. Finally, you said this could have been resolved directly. I called you directly and left messages directly. How much more direct could I have been? LOL! -------------------------- Reached out to Lisa several weeks ago; left a friendly message for her to get back to me at her earliest convenience. As others have mentioned, she doesn't return calls or respect people who leave messages. Perhaps if I'd mentioned the people I've referred to her who've spent thousands, she'd have made the effort to respond. I met her once when a friend asked me to come with her for injectables and fillers for the first time. I won't waste anymore time trying to get her to call back, nor will I promote her business further.

I have used Lisa twice. Was very happy with her and the staff. She is very nice, and are…read morereasonable prices. No doubt I will go to her again..!!!

I have to say this was the best experience I have ever had, service was amazing. From the beginning…read moreto end, definitely will be back soon.

OMG what went well. I fell asleep that's what went well. Tonight I got the facial & scalp…read moremassage package. I feel asleep during my facial during the warm waterfall step. Definitely a relaxing vibe & for all my healthcare providers out there, I highly suggest you stop by and treat yourself today. See you some more on Yelp 2026

Very Calming atmosphere, Mia was very welcoming and had great conversation throughout the entire…read moreappointment. I will definitely book again

I'm very impressed with Mia and her work. She is very detailed, professional, and experienced. I…read morelove how my eyelashes turned out. I will definitely be using her for my eyelash extensions in the future.