I had a really good experience. Michael took the time to thoroughly explain the best route for my…read morebroken glasses after the unfortunate Tornado in 2022. He was always available to ans my qts promptly and the office staff were friendly. His technician was friendly and efficient and their work was great. I even recommended them to my next door neighbor and she was pleased with their work. Definitely would use them again!

We had a 60 year old sliding door that just didn't want to slide any more. The original rollers…read morewere shot, and modern replacement roller housing assemblies wouldn't work. Michael and his team from The Glass Guru retrofit the existing roller housings with new roller parts and had our door gliding like brand new in just a little over an hour. Great service from a family owned local business that would have been cheap at twice the price they charged! I HIGHLY recommend The Glass Guru for your door and window repair needs!

The buying and installation is easy. BUT after the sale they seem to ghost you. Called left a…read moremessage never got a response. Love the siding, door and window would like at least a kiss my ass or something. Who do you call if something happens to either product the installer or company making and selling product?

We have had siding and windows from this company for over 5 years, while the windows and siding are…read moredecent. The windows reduced sound and energy costs in our older home. The siding has been through a few hail storms in Western Kansas. Our issues come with the install and the customer service for the hail damage that did happen. The initial install was sub-par and when I wouldn't sign off on it, we were pressured to so the crew could leave. Well over time the issues I was pointing out have become worse and Woodbridge won't fix them because "I signed off on them then", which I wrote on the the contract what was still wrong with install. Secondly, when we called them about hail damage they claimed that was no longer covered by the life time warranty so they could help us. Even when we were willing to pay to get it fixed. Our insurance company was willing to pay to fix the siding, they won't call us back. That's bad business practice. I would give the Windows a 3.5 star for the product, just have some you know install them. An actual professional not a Joe-blow off the street that Woodbridge hires, that doesn't know what they are doing. The siding is holding up well in terms of coloring and helping our older home reduce energy cost. However it has taken a hit with a couple big hail storms from the north.

I've used All State to install a roof on a house I was restoring. Their crew showed up and got the…read morejob done in one day. The price was too bad as well.

Really, an hour long sales pitch and you want almost $20k to replaces a 32x34 shower?read more

I used these guys about 4-5 years ago and replaced all the wood windows in my house. I got quotes…read morefrom 2 other places.....one was double and the other was triple......so I went with window world. Windows had to be ordered, but were ready on the quoted time, installers were great......on time, clean, professional and efficient. I was a little concerned about the quality with the price difference, but all this time later, the windows still look brand new and I'm saving just over 15% on my utilities. Now......the part that blew me away.....We are looking to sell our home and need to button up a couple things before we do. There is a sheet metal wrap that covers the frame of the window and connects to my siding to keep everything water tight......its white in color.....well, the paint on it started peeling. My realtor said that it could have been from a hail stone hitting it and cracking the paint (again NOT THE WINDOW).......so I called Window World to see if they could get someone out to re-wrap the window. They said "we appreciate your business and have been a good customer, we are going to come out and re-wrap it FREE OF CHARGE". I was shocked. This was not something that was their fault, but chose to take care of me regardless. Now, when I need work done, there is no reason to get pricing anywhere else.......I don't care if they are cheaper, or more expensive, this is where I am going to choose to spend my money. Thank you Window World!

From my first meeting with Carrie in the store, the sales rep who came by my house, and the install…read morecrew, everyone was very friendly and knowledgeable about all my questions. Kyle and his crew were very friendly, professional, and very meticulous when installing the windows. Not so much as a speck of dust was left behind when they were finished. He made a point to show us how to operate the windows and the features they had. I knew they would be good windows, but I didn't imagine just how nice they would look after they were installed.

I had the unfortunate experience of working with Anna, and I can honestly say it was one of the…read moreworst interactions I've ever had. First off, it was clear from the start that she was catfishing--what I thought was a professional and authentic individual turned out to be a complete fraud. The online persona she presented was far from the truth, and it felt like I was being misled every step of the way. Beyond that, her behavior was absolutely unbearable. Anna was consistently rude, dismissive, and lacked any form of professionalism. It's like she had no interest in collaborating or maintaining any kind of respectful communication. She was condescending when addressing concerns and made it nearly impossible to get any work done. It was a total waste of time trying to interact with her. I would not recommend working with Anna under any circumstances. Save yourself the headache and frustration. It's rare to encounter someone so unpleasant and dishonest, but unfortunately, she managed to check both boxes. Do yourself a favor--steer clear of her at all costs.

The customer service and quality of the work provided has been outstanding. I have used this…read morecompany for a couple of different projects...from windows to doors to siding. Evening they have done has been great!

Although the installation teams have been wonderful, the whole process working with Star Lumber has…read moreleft a bad taste in my mouth. My husband and I have been working to get our basement finished in preparation for our new baby. Since Star Lumber did our upstairs (prior to us moving in) we figured we would use them again for continuity's sake. The quality, look, and feel of everything is high quality. However, working with them has been extremely trying. To start off, if you do a renovation, you have to go to 4 different departments to pick out everything. The departments do not communicate with one another at all and you end up telling everyone the same thing over and over again. This also causes problems with coordinating and facilitating installation. We ordered everything in January, but weren't finished with regular installation things until April. The only reason we got done as fast as we did was my semi-weekly phone call asking them how things were progressing and when we could proceed with installation. They were very unresponsive which felt unprofessional and made it hard to get the ball rolling. Although we asked for phone calls prior to people showing up (ie the 30 minute call ahead before the appointment), we had to ask for those calls many times and even still didn't get any communication. One day the countertop team came to install the countertops (not the day they were scheduled) and we were trying to run home from work and missed them. They did our carpet and doors, but the doors don't fit post carpet, even though they did the measuring of the doors and trim and everything.

After further discussions, they came back and exchanged the damaged boards for new boards. Jeff was…read morevery understanding and was diligent in getting things resolved. Would highly recommend.